Eco Simply Solar Reviews 

99
•
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

ALL ROUND SATISFACTION Eco Simply Solar were great to deal with. Excellent service and knowledge from the initial visit by their consultant, the installation of the Solar system itself, to the follow... See more

Rated 5 out of 5 stars

What an awesome experience from beginning to end. Well worth the long wait!!! From Brett doing the quote and Beverley coordinating the installation as-well as Sharon in finance. Such an awesome and... See more

Company replied

Rated 5 out of 5 stars

very direct and easy to understand. advised rather to add-on if necessary down the line rather than go all-in upfront, which is financially prudent and economical. basically, they talked my book rathe... See more

Company replied

Rated 5 out of 5 stars

From the VERY prompt response from Mauro in sales to the clear communication from Beverly the Office Manager to the VERY efficient Fitment team & the friendly admin team, I can not fault my experience... See more

Company replied

Company details

  1. Solar Energy Equipment Supplier

Written by the company

Eco Simply Solar is a turn-key sustainable energy provider. We offer complete solar solutions with professional installations and a focus on customer service, ensuring your most valuable asset, your house is giving the outmost care when our sustainable energy solution is add, increasing your property value and making load-shedding a thing of the past!


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

99 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(99)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

Terrible support and after sales service…

Terrible support and after sales service. Don’t get calls back or feedback with query. Raised concern about installation and continuous trip with abnormal discharge rate of battery but not getting the urgency it deserves. Still waiting for call back, 4 days later. Very frustrating considering installation is 2 months old.

July 13, 2023
Unprompted review
Rated 5 out of 5 stars

Good Service

Experience was great. I rate them five stars. Very professional and staff very efficient. Service was absolutely fantastic.

The office and reception staff are extremely efficient and super friendly. Will definitely recommend them

July 6, 2023
Unprompted review
Eco Simply Solar logo

Reply from Eco Simply Solar

Dear Michelle thank you for such a wonderful review, it is so appreciated.

Rated 5 out of 5 stars

Eco Simply Solar: Great company Great service

It was a great experience working with Eco Simply Solar to design and install a foundational back up system [Plan to go solar panels later on]. Their sales,support and technical teams attitude reflect their professional approach to servicing their customer base.I'm very happy with the product, design and functionality of the system and would recommend the company as a professional Solar company.

June 22, 2023
Unprompted review
Rated 2 out of 5 stars

After sales service not the best

The actual installation team was absolutely fantastic but the after sales service is dismal. No responses to emails and calls, no support whatsoever.

June 26, 2023
Unprompted review
Eco Simply Solar logo

Reply from Eco Simply Solar

Dear Tracey thank you for your feedback. We have made constant contact with you and have requested that you chat to Mauro of which you refuse to do. We do our utmost best to provide each and every client the after sales service. Beverley will contact you again and try to assist you.

Rated 5 out of 5 stars

Great service

The whole experience with the company has been great. It was worth the wait to get a system installed by professionals.

June 23, 2023
Unprompted review
Eco Simply Solar logo

Reply from Eco Simply Solar

Dear Trevor, thank you for this lovely feedback. It is greatly appreciated.

Rated 4 out of 5 stars

Good panel and battery upgrade

Good neat and tidy upgrade installation, done on due date. Had to wait quite a while from order but this is not the fault of ESS. Only "issue" was having to chase up on CoC, but this was resolved quickly.

June 6, 2023
Unprompted review
Eco Simply Solar logo

Reply from Eco Simply Solar

Dear Cecil we are pleased to hear that your installation was done to your satisfaction. Apologies for the delay in getting your COC but we did resolve it for you quickly. Thank you for your business.

Rated 5 out of 5 stars

Great experience and such professional service

What an awesome experience from beginning to end. Well worth the long wait!!!
From Brett doing the quote and Beverley coordinating the installation as-well as Sharon in finance. Such an awesome and helpful team.
And an exceptional thank you to Donald, Richard and his team so patient with all our questions and such a neat and professional job. Will definitely recommend you guys to others. Thank you for changing our dark days into light ones.
You guys are the best.

June 7, 2023
Unprompted review
Eco Simply Solar logo

Reply from Eco Simply Solar

Dear Robert and Zelda, wow this review has made us so happy. Thank you so much

Rated 5 out of 5 stars

Life changing experience!!!

ESS has allowed us as a family to regain our lives and lifestyle and not be a prisoner of loadshedding and the uncertainties which come with relying on Eskom and the municipality. Excellent service, professional team and workmanship and always willing to go the extra mile. I would highly recommend them to anybody contemplating going solar and off grid.

June 2, 2023
Unprompted review
Eco Simply Solar logo

Reply from Eco Simply Solar

Dear Andrew, thank you for such a wonderful review. We are happy that you and your family have regained "freedom" from Eskom.

Rated 4 out of 5 stars

I would recommend this company to everyone

The work was done efficiently, neat and tidy.
All staff were great and pleasant at all times.
I (client) need extra help in knowing the system and they helped me to understand how it works.

June 2, 2023
Unprompted review
Eco Simply Solar logo

Reply from Eco Simply Solar

Dear Agnes, thank you and remember you have Luigi's number and he will help you anytime.

Rated 5 out of 5 stars

Extremely professional staff

Extremely professional staff. One team on-premises and installation completed in less than 2 days. Your team installed it on the day you made the appointment with us. Since installation, we did not experience any issues.

May 25, 2023
Unprompted review
Eco Simply Solar logo

Reply from Eco Simply Solar

Dear Thea, thank you so much for such a lovely review. It is really appreciated.

Rated 5 out of 5 stars

Power to Solar

Their quotes are very detailed showing exactly what you getting which helps you to make your descision easier . Staff and installation are very profesional and system works great. Thank you for your great service.

May 31, 2023
Unprompted review
Eco Simply Solar logo

Reply from Eco Simply Solar

THANK YOU

Rated 5 out of 5 stars

Great service and honest advice.

I was given honest advice and Eco Simply Solar recommended a solution for my home. The installation went very smoothly and the solar system and inverter have literally changed our lives for the better. I would highly recommend Eco Simply Solar to anyone interested in a solar solution.

January 26, 2023
Unprompted review
Eco Simply Solar logo

Reply from Eco Simply Solar

Dear Paul, wow this review makes us very happy. Thank you

Rated 5 out of 5 stars

The installation team were fantastic…

The installation team were fantastic and the installation itself very neatly finished. Some teething problems were quickly resolved within a week. Overall extremely happy with the end to end service recieved.

May 3, 2023
Unprompted review
Eco Simply Solar logo

Reply from Eco Simply Solar

thank you Nigel for your lovely review.

Rated 5 out of 5 stars

From the VERY prompt response from Eco Simply Solar

From the VERY prompt response from Mauro in sales to the clear communication from Beverly the Office Manager to the VERY efficient Fitment team & the friendly admin team, I can not fault my experience in anyway. You should all be very proud of yourselves & that of Eco Simply Solar. The product works like a dream, we don't even notice when there is Load shedding, money well spent & highly recommended. Thank you everyone at Eco Simply Solar.

May 2, 2023
Unprompted review
Eco Simply Solar logo

Reply from Eco Simply Solar

Dear Scott thank you for such a magnificent review. It is really appreciated.

Rated 5 out of 5 stars

Seamless solar

Eco simply solar provides only top quality solar products that integrate seamlessly with each other. Loadshedding? What loadshedding?

April 28, 2023
Unprompted review
Eco Simply Solar logo

Reply from Eco Simply Solar

Thank you for this lovely review. Yay to no more loadshedding

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look