If you are knocking this product, it’s obvious you are not practicing a complete skin care regimen. I am 88 years old and there are at least three things that I do every single day without fail…PROPE... See more
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These were ordered for myself &as part of Christmas present for one of my sister's.I received frequent updates as to their status in journey from country coming from till they arrived with me earlier... See more
Company replied
I'm still trying to get the purse I ordered in Dec. I I cancelled1st order then received an email it was being sent out again. Have not received yet. Wouldn't recommend ordering anything else
Company replied
Waited quite a while and heard nothing, I did eventually have an email advising me of imminent delivery. It was a relief when it came. Lovely bag but smaller than I was expecting.
Company replied
Company details
Written by the company
We redefine trends, design excellence and bring exceptional quality to satisfy the needs of every aspiring fashionista.
Contact info
The Broadway No. 54-62 Lockhart Road, Wanchai, 00000, Kowloon, Hong Kong
- contact@mail.egratbuy.com
- egratbuy.com
4.1
Great
214 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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See how their reviews and ratings are sourced, scored, and moderated.
Reply from egratbuy.com
Dear customer,
Thank you for choosing Egratbuy!
Your positive feedback allows us to know that our efforts are appreciated. Look forward to your next purchase on Egratbuy~
We will go on providing satisfactory shipping service to our customers.
If you have any questions, please feel free to contact us again by email: contact@mail.egratbuy.com. We will surely help you anytime. Have a nice day!
EgratbuyTeam
I still have not received the item I…
I still have not received the item I ordered and payed for.
January 16, 2022
Reply from egratbuy.com
Dear Customer,
Thank you for your order. Since we are selling the product abroad, it may take a longer time for the order to reach customers than domestic purchases.
Your order is on the way. You can contact us to check it.
If you need help, please feel free to contact us via contact@mail.egratbuy.com
We will do our best to help you.
Best regards,
Egratbuy team.
I have not received my order
January 16, 2022
Reply from egratbuy.com
Dear Customer,
Thank you for your order. Since we are selling the product abroad, it may take a longer time for the order to reach customers than domestic purchases.
Your order is on the way. You can contact us to check it.
If you need help, please feel free to contact us via contact@mail.egratbuy.com
We will do our best to help you.
Best regards,
Egratbuy team.
2nd request for a review
2nd request for a review
I haven’t gotten shipping notification so I can’t track or even know if it has shipped
January 14, 2022
Reply from egratbuy.com
Dear Customer,
Thank you for your order. Since we are selling the product abroad, it may take a longer time for the order to reach customers than domestic purchases.
Your order is on the way. You can contact us to check it.
If you need help, please feel free to contact us via contact@mail.egratbuy.com
We will do our best to help you.
Best regards,
Egratbuy team.
Excellent product & service
January 2, 2022
Reply from egratbuy.com
Dear customer,
Thank you for choosing Egratbuy! Your positive feedback allows us to know that our efforts are appreciated and you are satisfied with our services. Looking forward to your next purchase.
If you have any questions, please feel free to contact us again by email: contact@mail.egratbuy.com . We will surely help you anytime, have a nice day!
Best regards,
Egratbuy Team
I can't give a review yet because I…
I can't give a review yet because I haven't received my purchase.
January 1, 2022
Reply from egratbuy.com
Dear Customer,
Thank you for your order. Since we are selling the product abroad, it may take a longer time for the order to reach customers than domestic purchases.
Your order is on the way. You can contact us to check it.
If you need help, please feel free to contact us via contact@mail.egratbuy.com
We will do our best to help you.
Best regards,
Egratbuy team.
Great wallet
Great feel, soft leather, not to big, many compartments and card slots.
December 23, 2021
Reply from egratbuy.com
Dear customer,
Thank you for choosing Egratbuy! Your positive feedback allows us to know that our efforts are appreciated and you are satisfied with our services. Looking forward to your next purchase.
If you have any questions, please feel free to contact us again by email: contact@mail.egratbuy.com . We will surely help you anytime, have a nice day!
Best regards,
Egratbuy Team
The product was much smaller than…
The product was much smaller than expected but what bothered me the most was the musty odor it has. Hopefully that odor will dissipate.
I do like the inserts in the wallet.
December 14, 2021
Reply from egratbuy.com
Dear customer,
Thank you for choosing Egratbuy and we are sorry for the inconvenience.
The new product might have a specific smell because of the materials used and the long shipping time. You can place the wallet outside for a few days and the smell should go away very quickly.
If you have any questions, please feel free to contact us again by email: contact@mail.egratbuy.com . We will surely help you anytime, have a nice day!
Best regards,
Egratbuy Team
Wallet arrived in a very short…
Wallet arrived in a very short time-green color is beautiful-lots of storage space and is slim enough to fit in handbag.
December 14, 2021
Reply from egratbuy.com
Dear customer,
Thank you for choosing Egratbuy! Your positive feedback allows us to know that our efforts are appreciated and you are satisfied with our services. Looking forward to your next purchase.
If you have any questions, please feel free to contact us again by email: contact@mail.egratbuy.com . We will surely help you anytime, have a nice day!
Best regards,
Egratbuy Team
Prompt delivery and purchase was…
Prompt delivery and purchase was exactly as it was portrayed in the ad. Gill
December 13, 2021
Reply from egratbuy.com
Dear customer,
Thanks so much for your order and we apologize for any inconvenience caused.
About the logistics, there are so many uncontrollable factors like bad weather, customs, inspect security etc., which can cause the item delayed in the shipping way.
Any questions, please contact us via contact@mail.egratbuy.com and give us more details. We will do our best to help you.
Best regards,
Egratbuy team.
A good job
Although delayed by shippimng companies, I don't blame them for that. The work is good and Iam pleased with the results.
December 12, 2021
Reply from egratbuy.com
Dear customer,
Thanks so much for your order and we apologize for any inconvenience caused.
About the logistics, there are so many uncontrollable factors like bad weather, customs, inspect security etc., which can cause the item delayed in the shipping way.
Any questions, please contact us via contact@mail.egratbuy.com and give us more details. We will do our best to help you.
Best regards,
Egratbuy team.
Reply from egratbuy.com
Dear Customer.
Thank you for choosing Egratbuy and we apologize for any inconvenience caused.
We always try to deliver the orders in the given timeframe from the shipping date based on your chosen shipping method. However, in some rare cases, it may get delayed during the worldwide transit process.
For any further assistance, you could contact us at any time via email: contact@mail.egratbuy.com. We will work on answering your questions as soon as possible and be ready to help you at any time.
Egratbuy Team
Your Delivery Service is spot on…
Your Delivery Service is spot on Thankyou received my parcel on Friday.
Thankyou so much.
Kind Regards
Margaret
December 11, 2021
Reply from egratbuy.com
Dear customer,
Thank you for choosing Egratbuy! Your positive feedback allows us to know that our efforts are appreciated and you are satisfied with our services. Looking forward to your next purchase.
If you have any questions, please feel free to contact us again by email: contact@mail.egratbuy.com . We will surely help you anytime, have a nice day!
Best regards,
Egratbuy Team
Happy shopper
Got my wallet today. Fits everything that I need to carry. Great wallet and just the right size.
December 10, 2021
Reply from egratbuy.com
Dear customer,
Thank you for choosing Egratbuy! Your positive feedback allows us to know that our efforts are appreciated and you are satisfied with our services. Looking forward to your next purchase.
If you have any questions, please feel free to contact us again by email: contact@mail.egratbuy.com . We will surely help you anytime, have a nice day!
Best regards,
Egratbuy Team
Excellent products and delivered quickly
December 9, 2021
Reply from egratbuy.com
Dear customer,
Thank you for choosing Egratbuy! Your positive feedback allows us to know that our efforts are appreciated and you are satisfied with our services. Looking forward to your next purchase.
If you have any questions, please feel free to contact us again by email: contact@mail.egratbuy.com . We will surely help you anytime, have a nice day!
Best regards,
Egratbuy Team
Have not received purchased item yet
Have not received purchased item yet . Purchased 11-25-21.
December 9, 2021
Reply from egratbuy.com
Dear Customer.
Thank you for choosing Egratbuy and we apologize for any inconvenience caused.
We always try to deliver the orders in the given timeframe from the shipping date based on your chosen shipping method. However, in some rare cases, it may get delayed during the worldwide transit process.
For any further assistance, you could contact us at any time via email: contact@mail.egratbuy.com. We will work on answering your questions as soon as possible and be ready to help you at any time.
Egratbuy Team
Two wallet purses
These were ordered for myself &as part of Christmas present for one of my sister's.I received frequent updates as to their status in journey from country coming from till they arrived with me earlier today.The items were as described in the original post so pleased with that.
December 7, 2021
Reply from egratbuy.com
Dear customer,
Thank you for choosing Egratbuy! Your positive feedback allows us to know that our efforts are appreciated and you are satisfied with our services. Looking forward to your next purchase.
If you have any questions, please feel free to contact us again by email: contact@mail.egratbuy.com . We will surely help you anytime, have a nice day!
Best regards,
Egratbuy Team
I just received it today and I am so…
I just received it today and I am so happy...It's a very very nice porte-feuille. My friendvFrancebwill be very happy, I am sure
December 3, 2021
Reply from egratbuy.com
Dear customer,
Thank you for choosing Egratbuy! Your positive feedback allows us to know that our efforts are appreciated and you are satisfied with our services. Looking forward to your next purchase.
If you have any questions, please feel free to contact us again by email: contact@mail.egratbuy.com . We will surely help you anytime, have a nice day!
Best regards,
Egratbuy Team
did not tell me made in china
did not tell me made in china, did not tell me shipped from china, and took months to get and wrong color
November 11, 2021
It's been awhile haven't received yet
November 10, 2021
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