Edward Hands & Lewis LTD Reviews 664

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 44 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and excellent communication. Many people highlight the efficient service and quick response times, making their experiences smooth and stress-free. Reviewers often mention feeling well-informed and supported throughout their processes, appreciating the clear explanations and proactive updates from the team. However, some customers were dissatisfied with specific interactions, citing rudeness and poor communication from certain individuals, including instances where calls were abruptly ended. A few people also experienced disappointment with the service at a particular branch.

What people talk about most

Staff

Consumers find staff to be positive, highlighting their professionalism, efficiency, and helpfulness. Many... See more

Service

Clients share positive opinions on service, consistently highlighting its efficiency, professionalism, and... See more

Customer service

People report positive experiences with customer service, highlighting excellent communication and support.... See more

Response time

Customers consistently note positive experiences with response times. Many reviewers highlight the speed and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We have twice used Harpreet Grewal's services to write and to review our mirror Wills, and I must say that her knowledge of the subject and the service are both first class. Emails are answered prom... See more

Rated 5 out of 5 stars

Beenita and the team at EHL have been absolutely amazing. We started the house purchase process 9 months ago and the first chain broke down which was incredibly stressful. Beenita was calm, really res... See more

Rated 5 out of 5 stars

We have recently updated our wills at Sheltons. It was not entirely straightforward and we have a large estate. Nicole Palmer listened carefully and explained everything throughly step by step. We wer... See more

Rated 5 out of 5 stars

Brilliant service from start to finish. Communication was brilliant throughout which i find is rare and Liz Collins, Jodie Bruce and the team were absolutely superb. My house move wasn't straight for... See more


Company details

  1. Lawyer

Written by the company

Edward Hands and Lewis solicitors were established in 1897 and have a strong reputation for legal excellence and client care. We have offices across the Midlands and consultants and lawyers working remotely, dedicated to helping you to achieve your goals.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

664 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Fantastic service from the team…

Fantastic service from the team especially Heather on my sale and purchase of properties.
Quick and professional response times which made for a seamless and smooth transaction. Highly rated and will definitely be using again.
Thank you also to Jodie who assisted during Heathers annual leave and maintained the high service level.

Thank you

January 19, 2024
Unprompted review
Rated 5 out of 5 stars

All round great experience

I was mostly impressed at Edward Hands and Lewis's professionalism and particularly keeping me informed throughout. If asked for referrals or recommendations in the future then would readily recommend them especially Miss Fenton and Miss Smalley who were excellent. Thank you so much.

January 26, 2024
Unprompted review
Rated 5 out of 5 stars

Will

Very professional and thorough approach to drafting a fairly complicated will which fully met our requirements.

December 18, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent Service

Abbie dealt with the sale of our late Mum’s house. She kept us informed at every step of the way and answered any queries in a timely manner. The sale was completed as quickly as possible without any problems. I would highly recommend EHL Loughborough.

November 21, 2023
Unprompted review
Rated 5 out of 5 stars

Fantastic service from Edward, Hands & Lewis

Fantastic service from Abbie and Sarah at Edward Hands and Lewis for our house sale. I received quick responses to questions and they moved ahead with their side of the conveyancing process quickly and seamlessly. We've used the firm twice now and if I'm ever buying or selling a house again, I wouldn't hesitate to come back to them.

December 8, 2023
Unprompted review
Rated 5 out of 5 stars

I have used EHL a few times now

I have used EHL a few times now.
Great service and good communication keeping me up to date with my purchase.
Competitive prices I would recommend.

Thanks for your help Sarah & Abbey

November 6, 2023
Unprompted review
Rated 5 out of 5 stars

Great Service

We used Edward Hands & Lewis LTD, to sell my mums property. We had a really great service from them, always available over the telephone or email and they responded quickly to any queries. Selling/buying a house is always a stressful and anxious time, but they made the process easy. All the team are friendly, from the solicitors to the receptionist. Would highly recommend

November 17, 2023
Unprompted review
Rated 5 out of 5 stars

We recently used EHL solicitors in…

We recently used EHL solicitors in Bulwell & can honestly say the service provided was exceptional from start to finish. We especially want to give Liz Collins a special mention as she was fantastic - her attention to detail, communication skills & overall professional conduct was outstanding. The best experience from a solicitors we have ever experienced. Thank you Lisa & Gary

November 9, 2023
Unprompted review
Rated 5 out of 5 stars

Brilliant amd friendly service ..there…

Brilliant amd friendly service ..there down to earth aswell ..made me feel hope and they have done a really good service to me ..can't fault them one bit ..hope they all have the best Christmas this year as I will thanks to there work :) would recommend to anyone 😀

November 10, 2023
Unprompted review
Rated 5 out of 5 stars

Having used EH&L for the purpose of…

Having used EH&L for the purpose of probate following my Mums passing I was very impressed with the professionalism of both Emma and Zoe -Mae at all times, a first class service, Thankyou .

October 18, 2023
Unprompted review
Rated 5 out of 5 stars

Abbie and Sarah were nothing short of…

Abbie and Sarah were nothing short of exceptional with the sale and buy of our property. They went above and beyond to get everything sorted as soon as possible and this was the quickest most efficient house sale we’ve ever had. Highly recommend them and the firm for conveyancing.

October 27, 2023
Unprompted review
Rated 5 out of 5 stars

Emma handled the updating of my will…

Emma handled the updating of my will very efficiently, including addressing a couple of unusual requests. The entire process was 'painless', many thanks also to Zoe-Mae for her contribution.
V happy to recommend EHL to others.

October 18, 2023
Unprompted review
Rated 5 out of 5 stars

Extremely helpful and supportive

I recently remortgaged and did a transfer of equity using Edward Hands & Lewis as my solicitors. Abbie was brilliant and made sure everything was done so quickly and efficiently and she always kept me in the loop with what was happening and what needed to be done. I would definitely recommend using Edward Hands & Lewis!

October 6, 2023
Unprompted review
Rated 5 out of 5 stars

Aneesa Khan

Aneesa was our solicitor via a recommendation. Being first time buyers can be a very daunting experience but Aneesa put our minds at ease during every process. She was always providing us with updates throughout and available to answer any questions or enquires we had. The completion on our property was done without delay and in a timely manner. The whole process was made stress free thanks to Aneesa’s support and guidance.

We would highly recommend Aneesa and without doubt will work with her in the future.

August 29, 2023
Unprompted review
Rated 5 out of 5 stars

Liz Collins acted for us in 3 property…

Liz Collins acted for us in 3 property transactions and provided an exceptional service! I have never known anyone to respond to emails so promptly and provide such clear advice. We will be instructing Liz to act for us again I am sure and wouldn’t hesitate to recommend her to friends and family.

September 22, 2023
Unprompted review

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