Edward Hands & Lewis LTD Reviews 665

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 44 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and excellent communication. Many people highlight the efficient service and quick response times, making their experiences smooth and stress-free. Reviewers often mention feeling well-informed and supported throughout their processes, appreciating the clear explanations and proactive updates from the team. However, some customers were dissatisfied with specific interactions, citing rudeness and poor communication from certain individuals, including instances where calls were abruptly ended. A few people also experienced disappointment with the service at a particular branch.

What people talk about most

Staff

Consumers find staff to be positive, highlighting their professionalism, efficiency, and helpfulness. Many... See more

Service

Clients share positive opinions on service, consistently highlighting its efficiency, professionalism, and... See more

Customer service

People report positive experiences with customer service, highlighting excellent communication and support.... See more

Response time

Customers consistently note positive experiences with response times. Many reviewers highlight the speed and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We have twice used Harpreet Grewal's services to write and to review our mirror Wills, and I must say that her knowledge of the subject and the service are both first class. Emails are answered prom... See more

Rated 5 out of 5 stars

Beenita and the team at EHL have been absolutely amazing. We started the house purchase process 9 months ago and the first chain broke down which was incredibly stressful. Beenita was calm, really res... See more

Rated 5 out of 5 stars

We have recently updated our wills at Sheltons. It was not entirely straightforward and we have a large estate. Nicole Palmer listened carefully and explained everything throughly step by step. We wer... See more

Rated 5 out of 5 stars

Brilliant service from start to finish. Communication was brilliant throughout which i find is rare and Liz Collins, Jodie Bruce and the team were absolutely superb. My house move wasn't straight for... See more


Company details

  1. Lawyer

Written by the company

Edward Hands and Lewis solicitors were established in 1897 and have a strong reputation for legal excellence and client care. We have offices across the Midlands and consultants and lawyers working remotely, dedicated to helping you to achieve your goals.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

665 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Liz Collins acted for us in 3 property…

Liz Collins acted for us in 3 property transactions and provided an exceptional service! I have never known anyone to respond to emails so promptly and provide such clear advice. We will be instructing Liz to act for us again I am sure and wouldn’t hesitate to recommend her to friends and family.

September 22, 2023
Unprompted review
Rated 5 out of 5 stars

10/10

We recently worked with Heather for the sale of our house and our purchase. She was so helpful at each step and worked hard to get our house sale processed when we needed it. Heather even offered to email us updates out of hours when we were stressed and had everything actioned in the same day. She showed us empathy and understanding with issues outside of our control within the chain.

Working with Heather was very reassuring, we never had to chase things on her side and she was always available to check in if we needed a call.

We've used Sheltons twice now, for the purchase and then the sale of our house, and both experiences have been very smooth.
Would 100% recommend them and would work with them again.

(also Liz was fab, she took our case for a week when Heather took some well deserved leave)

September 29, 2023
Unprompted review
Rated 5 out of 5 stars

The most amazing solicitor

Aneesa Khan's patience, professionalism, dedication and hard work on both the sale of our home and purchase of our new build was simply amazing.

Her communication throughout both undoubtedly stressful transactions was fantastic, especially given some of the challenging intricacies around our mortgage product.

Aneesa always kept us informed and responded to us/the buyers solicitors/our developers solicitors immediately. We felt like we had her undivided attention at all times, she prompted other parties when necessary in order to avoid unnecessary delays.

I would whole heartedly recommend EHL and Aneesa, for the dedicated and excellent level of service that they provide.

October 3, 2023
Unprompted review
Rated 5 out of 5 stars

House sale

It was a pleasure to work with Abby who kept us updated on the progress of our house sale in a timely and strightforward way and without unnecessary information. She was calm and reassuring and I highly recommend her for her professional and efficient work.

August 25, 2023
Unprompted review
Rated 5 out of 5 stars

First class service

Abbie and Sarah dealt with our conveyancing on our property and we have had an excellent experience with EHL who were recommended by my son. Abbie was our main point of contact and handled everything without getting stressed. Nothing was too much trouble, they kept excellent communications with all 3 family members, managed expectations and forewarned us if things were going to go quiet for a bit. I have to highly recommend them both/EHL.

August 25, 2023
Unprompted review
Rated 5 out of 5 stars

Heather Arme

Heather has been an integral part of my home selling journey. She has been fantastic at responding to my emails, queries, questions and chasing up the buyer’s solicitor. Would definitely recommend!

Thanks Heather!

September 4, 2023
Unprompted review
Rated 5 out of 5 stars

EHL Loughborough Office

Abbie and Sarah were very progressive and solid in their execution of our requests. We changed our timelines multiple times and no matter what we threw at them, they persevered and continued to support us with no strain in our working relationship. I highly recommend this team and I thank you very much for being with me during this tough time. Thank you both again. Excellent support.

August 29, 2023
Unprompted review
Rated 5 out of 5 stars

Fantastic support

Fantastic support, quick responses and really helpful! Can’t thank them enough for helping us with the big stress of moving house. Thank you Heather

August 18, 2023
Unprompted review
Rated 5 out of 5 stars

Heather Arme- 5 star!

Heather Arme, by far the best solicitor I have ever dealt will. Fantastic communication and support offered throughout the sale and purchase. Honestly cannot recommend her and the rest of the team at Shelton’s enough!

August 18, 2023
Unprompted review
Rated 5 out of 5 stars

Heather is an asset to the company!

I cannot begin to imagine how the process of buying my new house would have gone without the dedication and persistence of Heather Arme. Her knowledge and expertise is second to none. If I ever reached out, I could guarantee I would receive a response within minutes. She is an asset to the company and I am incredibly grateful for everything she has done for me and my daughter.

July 21, 2023
Unprompted review
Rated 5 out of 5 stars

Aneesa Khan provided excellent service…

Aneesa Khan provided excellent service throughout. Each step for us being first time buyer was made clear to us. Readily accessible. There was never any communication gap, which was very important for us. She made efforts to get things done on time especially chasing up with lender for exchanging. Overall it was a convenient hassale free experience for us. Will defintely recommend.

July 28, 2023
Unprompted review
Rated 5 out of 5 stars

Amazing Brilliant Proffesional

I recently had the pleasure of working with EHL solicitors and I must say they were absolutely brilliant. From start to finish, their professionalism and expertise shone through.

I was in need of legal advice regarding a complex property issue, and EHL solicitors handled my case with great diligence and care. They took the time to thoroughly understand my situation and provided me with clear and concise guidance on the steps to take.

What impressed me the most was their quick response time. They were prompt in addressing any concerns or questions I had and ensured that I was kept updated throughout the process. This level of communication was greatly appreciated and gave me peace of mind.

Romana Sheikh, the solicitor assigned to my case, was exceptional. Her knowledge and expertise in property law were evident from the very beginning. She was always approachable, friendly, and willing to go the extra mile to ensure a positive outcome. Her attention to detail and ability to explain complex legal terms in simple language were commendable.

Overall, my experience with EHL solicitors has been nothing short of exceptional. I highly recommend their services to anyone in need of legal assistance. Their professionalism, quick response time, and the expertise of solicitor Romana Sheikh make them stand out from the rest.

July 28, 2023
Unprompted review
Rated 5 out of 5 stars

Thank you Kaljit EHL!

Kaljit Hayer at trust pilot managed the sale of my home recently and he is an asset to EHL. Super efficient and prompt to reply to my many emails asking questions. Very different to my previous experience with solicitors.
Thank you!

July 28, 2023
Unprompted review
Rated 5 out of 5 stars

Great service from EHL

Benita dealt with our purchase professionally and efficiently. She was responsive to our questions. Overall I am very happy with EHL and would use their services in future also. I would also recommend their services!!
Thank you

July 16, 2023
Unprompted review
Rated 5 out of 5 stars

Sheltons solicitors in Bulwell excellent conveyancing experience

Sheltons solicitors in Bulwell handled the conveyancing on a sale, not local to the area with great efficiency and made the whole process run very smoothly. Special mentions to Heather Arme and Keeley Dove who were friendly and approachable at all times, answered emails promptly and always returned phone calls. They were also able to advise on a related matter which ended up saving me a considerable amount of money! Highly recommended.

July 12, 2023
Unprompted review
Rated 5 out of 5 stars

Top Marks for EHL

Chris Barber dealt with the sale of our house and I have to say the service was second to none. He was always on top of the each stage of the process and offered some very useful advise that saved us a lot of money. He was helpful, calm and extremely knowledge which made the sale stress free for us. I would certainly recommend EHL and would use them again.

June 23, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent Legal Advice from EHL

EHL are by far an outstanding law firm. Rachel Polley dealt with the Estate of a much loved mother with compassion and expertise. Nothing was too much and she helped us overcome some unforseen complications and she dealt with each one with tact and great care. She was very professional and yet kind and caring. The various legal aspects were expertly completed without fuss. All her help and support was gratefully received. Rachel in particular has such a wealth of knowledge and she was always happy to explain things to us in a very easy to understand way and she responded to all communications swiftly. Rachel's assistant, Yvonne Hopper was also excellent to deal with, her care over every little detail was amazing. Nothing was too small or too much for Yvonne. She also responded to all communications be it by telephone or email very quickly. Such amazing people to work with. We cannot praise them enough. In respect of the conveyance we were lucky to have the expert help of Keeley Dove who was really approachable. Keeley was very professional and friendly, she gave perfect advice in dealing with the issues that arose with the sale of the deceased's property which at times was problematic but Keeley had such a eye for detail that everything worked out very well. All in all EHL has expert staff who provided excellent advice bringing all aspects to a very satisfactory conclusion and it was all done with finesse. Thank you so much to EHL, Rachel, Yvonne and Keeley.

July 3, 2023
Unprompted review
Rated 5 out of 5 stars

Romaana Sheikh at Edwars Hands & Lewis…

Romaana Sheikh at Edwars Hands & Lewis LTD has provided excellent service throughout the purchasing process. It was very difficult stressful process as i was not aware of what to expect and how the process will work. She has responded to my emails promptly of anything i was not sure about. Each step was clearly described. I will highly recommend Edward Hands and Lewis Solicitors to friends and families.

June 27, 2023
Unprompted review

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