Fabulous Service, made the call, the engineer was on site in two hours. Diagnosed the problem and went and got the parts there and then. Returned and fixed the problem, all working again in a matte... See more
Company replied
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Review summary
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What people talk about most
Reviews shaping this summary
Ryan and his team were very professional from the start. They planned and executed the work expertly, on time and on budget. The inevitable obstacles were overcome in a thoughtful and cost-effective w... See more
Company replied
We have been very impressed with Ekoflow. Our first contact with Imogen was comprehensive as we stated our situation. She immediately understood and acted and within a day a meeting was set up. The s... See more
Company replied
Very efficient, on time and cost effective We called Ekoflow on Thursday to book our service and emptying of our system. They arrived on Tuesday the following week The staff are very polite v... See more
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Company details
Written by the company
At Ekoflow LTD we offer full wastewater treatment from installation, servicing and repairs of sewage treatment plants using genuine parts and spares for leading brands such as Klargester, Tricel, Titan, WPL and Balmoral. Based in Gloucestershire and operating throughout the south-west and surrounding areas, we are able to look after our client's entire range of sewage treatment plants, septic tanks, pumping stations, rainwater harvesters and associated equipment. We offer fault-finding, maintenance, breakdown and repairs of all waste water and clean water systems. The treatment plant and pump station services we offer at Ekoflow are tailor-made to suit your individual requirements. We can also advise on suitable septic tanks and sewage treatment plants for your property. Rest assured that your water treatment is in safe hands. Contact our team for expert advice and recommendations on 01452 247480 or info@ekoflow.co.uk.
Our Affordable Service Packages
From only £15 a month!
Sign up to one of our service packages, to spread the cost of your service and guarantee to lock in this years service rate for 2 years! With 3 levels of packages, each with different levels of cover, something to suit all!* If this is of interest to you, get in touch with our office team today on 01452 247480 or reach out to info@ekoflow.co.uk. *terms and conditions apply.
Contact info
Unit 13 Springfield Business Centre, GL10 3SX, Stonehouse, United Kingdom
- 01452 247480
- info@ekoflow.co.uk
- ekoflow.co.uk
4.9
Excellent
648 reviews
Replied to 100% of negative reviews
Typically replies within 48 hours
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See how their reviews and ratings are sourced, scored, and moderated.
Very friendly.
Very friendly.
Glad it was nothing serious. A float had become loose when the pit was desludged.
March 6, 2025
Reply from Ekoflow Ltd
Hi Jacqueline, thanks so much for taking the time to leave us a positive review.
Pumping station refurbishment
Got a speedy site visit from the boss, quotation promptly received. Booked in speedily by competent and polite company PA. The team arrive super early even before my security gates open at 7AM. An unpleasant kind of job done tidily and efficiently.
Supporting paperwork and photos received within a day. Cheaper than alternative and existing supplier. Will run with Ekoflow Ltd for annual servicing. Great stuff
March 4, 2025
Reply from Ekoflow Ltd
Hi John,
Thank you for taking the time to leave us a positive review!
We're really pleased this has all been sorted and will look forward to servicing your system on an annual basis.
Thanks again.
Efficient service by the booking team
February 13, 2025
Reply from Ekoflow Ltd
Thank you for your positive review Peter!
The driver was excellent
The driver was excellent, very awkward driveway but didn’t give up!
Really nice man, very polite
Washed driveway down after
Excellent
Bonus needed for him👍
February 14, 2025
Reply from Ekoflow Ltd
Hi Jane,
Thank you so much for your kind words.
We will ensure your feedback is passed on to our tanker driver!
Efficient and know what they are about
February 13, 2025
Reply from Ekoflow Ltd
Thank you for taking the time to leave us a positive review Mr Chalmers!
On site on time and proceeding to sort…
On site on time and proceeding to sort task. Explained any problems clearly and tidied up leaving area clean and safe
February 12, 2025
Reply from Ekoflow Ltd
Hi Steve,
Thank you for taking the time to leave us a review, it really is appreciated!
We're glad you had a positive experience with our engineers and will look forward to working with you again.
Always quick to respond and resolve the…
Always quick to respond and resolve the issue by replacing the pump that they had in stock.
February 10, 2025
Reply from Ekoflow Ltd
Hi James,
Thank you for your positive review; we're glad our engineers were able to resolve your pump issues efficiently!
Excellent professional service from…
Excellent professional service from engineers who are experts in this field.
February 5, 2025
Unprompted review
Reply from Ekoflow Ltd
Hi Elizabeth, thank you for your review, it is highly appreciated!
Time Management.Service was good and efficient
Service was good and efficient. Unfortunately the engineer did not arrive at the appointed time. He was rather insistent on doing the service to his time schedule and not to mine.
February 4, 2025
Reply from Ekoflow Ltd
Hi Andrew,
Thank you for the four star review!
Apologies again that the service wasn't completed at the agreed time.
I'm glad we resolved the situation with our engineer Tom re-attending site yesterday; we will look forward to servicing your system next year.
All the best.
Charming helpful and diligent employee.
February 4, 2025
Reply from Ekoflow Ltd
Thank you Claire, we will ensure your positive feedback is passed on!
Good customer service
We were contacted in advance of service due date to book it.
Engineer Arrived on time, was Polite & efficient and kept us informed.
February 4, 2025
Reply from Ekoflow Ltd
Hi Jenny,
Thank you for taking the time to leave us a positive review!
We will look forward to completing your service again next year.
5⭐️ Company
The whole experience from start to finish was amazing!
Everything from the first call, right through to completion was seamless, efficient and extremely pain free!
Will recommend to all!
February 1, 2025
Reply from Ekoflow Ltd
Hi Mark, thank you so much for your kind words, it is highly appreciated!
Turned up on time,texted me on his way…
Turned up on time,texted me on his way to give me an eta. Very quick and efficient, polite and friendly with it. It was the first time I have had a service so haven’t got anything to compare to.
January 23, 2025
Unprompted review
Reply from Ekoflow Ltd
Hi Nick, thank you for leaving us this review! We're pleased you had a positive experience and will look forward to maintaining your system on an annual basis.
Always polite and tidy
Always polite and tidy. Pump installation working well all year
January 21, 2025
Unprompted review
Reply from Ekoflow Ltd
Hi Alan,
Thank you for taking the time to leave us a positive review!
We will look forward to working with you again.
Reply from Ekoflow Ltd
Hi Andy, thank you so much for your kind review!
Extremely professional from the first…
Extremely professional from the first site visit to completion of the works
January 15, 2025
Reply from Ekoflow Ltd
Hi Robert, thank you for taking the time to leave us a positive review! It really is appreciated.
Great service thank you
January 7, 2025
Unprompted review
Reply from Ekoflow Ltd
Hi Louise, thank you so much for your positive review!
Great service
Prompt, efficient and great customer service. They go out of their way to fit in with customer requirements and needs.
January 10, 2025
Reply from Ekoflow Ltd
Thank you so much for your positive review Martyn; it really is appreciated!
So far so good
I moved to Ekoflow two years ago following some very poor (and expensive) service from one of their competitors. So far so good. They arrived for our annual service as planned (despite some terrible weather and flooding) and the engineer did a good job and provided a full report.
We've moved on to one of their annual service plans. Not the most economical of things but hopefully something that gives peace of mind.
January 6, 2025
Unprompted review
Reply from Ekoflow Ltd
Hi Andrew, thank you so much for your time in leaving this review. We are so glad you are happy with the service provided by our engineer! Thank you for your custom and we look forward to working with you in the future!
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