IT IS A FRAUD...I have my EKTA INSURANCE policy,.I called them because I need to see a doctor. They told me go to any hospital or clinic or doctor, pay everything and then send them the invoice to rei... See more
EKTA
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See what reviewers are saying
I purchased a travel insurance policy from EKTA and paid the full premium. When I filed a valid medical claim with all required documents, my reimbursement was denied solely because I did not notify... See more
I purchased a policy from EKTA based on their website’s claim that it included travel cancellation insurance. After buying, I discovered the policy excluded this coverage entirely. When I raised the i... See more
EKTA, thank you for your help! For the first time in my life had to use my insuranse, because fell badly while skiing and could not walk. I contacted insurance agent in Telegram immediately and soon a... See more
Company replied
Company details
Written by the company
Insurance Company EKTA
Contact info
United States
- info@ic-ekta.com
- ekta.insure
Travel insurrance and bad experience
We took out travel insurance with Ekta in connection with a 65-day trip. During this period, my girlfriend had two acute toothaches. When we contacted Ekta, they exercised by constantly asking for more documentation and filling in new forms. In the end, we were refused cover and they refused to justify this to me, who was authorized in the case. Recommend choosing other insurance companies.

Reply from EKTA
During our vacation
During our vacation, my wife got water in her ear, causing severe pain for two days. With the help of the manager, Den, we managed to schedule a consultation with a doctor and get the necessary assistance. In addition to the medial help, we also received compensation for the medication. Buying travel insurance from EKTA was definitely the right decision.
If you haven't been to Thailand
If you haven't been to Thailand, be sure to plan a trip there. If you're unsure where to buy travel insurance, turn to EKTA. I had an accident in Thailand that spoiled my vacation. But all the expenses I incurred as a result were reimbursed by the insurance company. Thank them for that, and thank Irina for her assistance at every stage of my application
I was impressed that offer purchasing…
I was impressed that offer purchasing the insurance policy. Vlad, a manager from the company, called me to thank me for the purchase and drew my attention to the fact that the tariff plan I had chosen had a 25% deductible. He recommended changing my choice to another tariff plan and explained everything in detail. It's really cool to receive assistance even before the insured event occurs. I highly value such companies.
I was thinking to buy this insurance to…
I was thinking to buy this insurance to travel to Russia but when I see payment page I start look for me suspicious because you need to pay in UAH (that's Ukrainian money) and after reading review this looks like scam they will collect your money and you never get anything.
Quickly
Quickly, conveniently, without any problem. I received an insurance policy mail. Excellent service indeed! I was pleasantly surprised by the efficiency and reliability of the entire process.
Best support team
A group of 10 of us traveled to Namibia. We planned a day for quad biking our vacation. We inquired if it was possible to include sports coverage for just that day, but the support team clarified that this option wasn't available. it was either all-inclusive sports coverage or none at all for the entire policy. After discussing with our group, we opted for maximum coverage regardless, as you never know what to expect in advance. Grateful to Irina for her assistance in the decision-making process.
While on a business trip
While on a business trip, I slipped and pulled my groin, which was quite unpleasent and painful. Thanks to the support from the insurance company, I was able to register an insured event. Anastasia assisted me in calling a doctor to my location and provided me with the necessary instructions for the next steps. The doctor's explanation and consultation cost me 550 usd, and I am grateful to them for their assistance and reimbursement of expenses.
On one occasion
On one occasion, when I reached out to the support team to arrange 10 insurances. Vlad assisted me in completing the task within just 25 minutes. Since then, I've exclusively relied on EKTA for insurance. The process is convenient and swift.
Unfortunately
Unfortunately, Ekta doesn't provide a multi-trip insurance option. This is crucial for me as I travel frequently. Currently, I've purchased a single trip insurance policy. I rate them 4 stars,hoping my feedback will be considered, and I can become their regular customer. Their service is very convenient.
During my trip
During my trip, I experienced severe kidney pain. Upon seeking medical assistance at the hospital, the doctor informed me of a kidney stones and the need for immediate hospitalization. After recovering, I contacted the insurance company and reported my case.
The reimbursement process for my…
The reimbursement process for my medical expenses went quite smoothly. According to the terms of the agreement, at each stage when I had questions, such as what date to put on the application or whether a copy of the document was needed, the support team politely provided guidance.
With the EKTA insurance policy
With the EKTA insurance policy, my wife and I secured our Schengen visa hassle-free.
Cheers. mates and here's to your continued success!
Good good good
I experienced a flight delay and they…
I experienced a flight delay and they promptly reimbursed me for my expenses during they stay in the lounge area. Their swift response and assistance were greatly appreciated, Highly recommend Ekta services"
I was looking for information on the…
I was looking for information on the website for a long time to find out if they had a cover for climbing mountains. It's good that there is a support service that instantly helped with the choice.
Great service & Best Price
1. Great service. Support responds instantly at any time of day.
2. Best price. I compared their offer with 4 other companies.
3. By the way, they have insurance for elderly people over 85 years old, which is very rare...
Thank You for your help.
I recommend to everyone travelling with…
I recommend to everyone travelling with insurance. Save your Health and money. I saved a handsome amount. And was $1k+ when I ended up in the medical center.
Even though I didn't purchase insurance…
Even though I didn't purchase insurance at the moment, my impressions of the company are positive. I'll definitely make a purchase next time. The staff was friendly and responsive.
I strongly advise against travelling…
I strongly advise against travelling without insurance. Save your money and nerves. Thank you for finding this insurance. I managed to save $975 with them when I ended up in the hospital.
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