EKTA 

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See what reviewers are saying

Rated 1 out of 5 stars

IT IS A FRAUD...I have my EKTA INSURANCE policy,.I called them because I need to see a doctor. They told me go to any hospital or clinic or doctor, pay everything and then send them the invoice to rei... See more

Rated 1 out of 5 stars

I purchased a travel insurance policy from EKTA and paid the full premium. When I filed a valid medical claim with all required documents, my reimbursement was denied solely because I did not notify... See more

Rated 1 out of 5 stars

I purchased a policy from EKTA based on their website’s claim that it included travel cancellation insurance. After buying, I discovered the policy excluded this coverage entirely. When I raised the i... See more

Rated 5 out of 5 stars

EKTA, thank you for your help! For the first time in my life had to use my insuranse, because fell badly while skiing and could not walk. I contacted insurance agent in Telegram immediately and soon a... See more

Company replied

Company details

  1. Insurance Company

Written by the company

Insurance Company EKTA


Contact info

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

During my recent vacation in Thailand

During my recent vacation in Thailand, I experienced severe food poisoning. I had a high fever and vomiting. After my condition stabilized, I contacted the insurance company and reported my case. Subsequently, I received a full reimbursement of medical expenses, which amounted to 548 USD.

February 22, 2024
Rated 1 out of 5 stars

Real ratings?

Maybe they are collecting paid (bot or otherwise) reviews.
Note: there are two identical (100% - word by word - identical describing an incident with specific details) reviews, from two diferent people (diferent names and different locations) with a few months of difference. I find it hard to believe this was not paid fake reviews, but you never know. for you to judge...
additions post vendors reply: please see the reply of the vendor for completeness. You would imagine a paid fake review campaign to be better so maybe they are right.
Note to vendor: thanks for your remark and that you are polite. I corrected the wording of the original review, I hope it’s better now and apologies for the earlier version.

March 5, 2024
Unprompted review
EKTA logo

Reply from EKTA


Dear TM,
Let's imagine that you have used our services. We've asked you to give us your feedback on our company's work. But you turned out to be one of those customers who didn't want to write anything, but instead copied another customer's text. Will you be a scammer in this case?
And can our company be called a scammer in this case?

Rated 1 out of 5 stars

I buy flight delay insurance for…

I buy flight delay insurance for 2-4hours, my flight is delay for 2h 30min and this company not pay me because policy is only if flight is delay and insurance pay only if go in enter lounge zone this info is missing before buy insurance policy, attention when you buy insurance in this company because he don’t pay me 100$ and if your case is more money example 700$ never pays you

February 16, 2024
Unprompted review
EKTA logo

Reply from EKTA

Dear Rifat Hyseni
You have purchased an insurance policy against flight delays of 2-4 hours.
According to the purchased tariff plan, we will reimburse you:
- visit to the airport lounge zone
- provide a promo code 10USD
All this is within the insurance amount of $100, which is described in detail on the website https://prnt.sc/2oU1tLIeKBih

We have provided you with a promo code 10 USD
But for some reason, you want another $100 and you have not visited the airport lounge area. We fulfill our obligations under the contract, but not as you imagine.

Rated 1 out of 5 stars

Scaaam

Scaaam! Be aware of this company! They asked photo copy of passport and bank details! I don’t know where from other good reviews???

February 15, 2024
Unprompted review
Rated 1 out of 5 stars

They are scammers and they collect personal data. Fake insurance policy which is not accepted from embassy

They are scammers and they collect personal data. Fake insurance policy which is not accepted from embassy

They asked my passport first page picture and to deduct 40% fees to refund me the insurance policy I purchased few minutes ago. The reason I wanted to cancel the policy and get a full refund is because the embassy informed me that their policy is not meet the requirements of the insurance for Visa Shanghen.

February 9, 2024
Rated 5 out of 5 stars

I am grateful to Ekta Insurance Company…

I am grateful to Ekta Insurance Company for the quick execution of the insurance policy, I received the policy in the mail in just 5 minutes. In addition, I made a mistake in the passport series, which I discovered after receiving the policy. They quickly responded to my request and sent me a corrected policy. Our trip went well, without any obstacles, so fortunately we did not use the company's services. Thank you for the convenience, efficiency, feedback

February 7, 2024
Rated 5 out of 5 stars

Formed the insurance online very…

Formed the insurance online very quickly, but made a mistake in the data, wrote to customer service and with the help of manager Stephanie very quickly resolved everything! Positive experience

January 27, 2024
Rated 4 out of 5 stars

Very good insurance company

Very good insurance company! My husband and I traveled to Georgia, and my husband injured his leg there. They helped, told us where to go, the payment was timely

January 16, 2024
Unprompted review
Rated 5 out of 5 stars

My first experience with EKTA company

My first experience with EKTA company. In 3 easy steps I bought travel insurance for my husband and myself. Price is low and I agreed. Payment was fast too and I received my policy on my email. I am happy.

January 12, 2024
Rated 5 out of 5 stars

This travel insurance is great

This travel insurance is great. it's cheap, covers a lot, and helps when things go wrong.

November 15, 2023
Unprompted review
EKTA logo

Reply from EKTA

Thank you for choosing our company. Sincerely, EKTA team

Rated 1 out of 5 stars

a huge scam

I purchased this insurance to apply for a European Schengen visa, but the embassy responded that this company did not meet the visa application requirements. So I contacted their customer service through the telegram method provided by the website. Customer service actually asked me to provide my passport photo. I don't think this is a reasonable request. Passport photos are very sensitive information. I said that I could provide all the information I had when purchasing insurance, receipts, and a reply from the embassy. But they refused to refund me before my insurance was in effect. Highly do not recommend this company, I suspect it is a scam.

By the way I didn't get my refund which was about AU$85

November 15, 2023
Unprompted review

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