IT IS A FRAUD...I have my EKTA INSURANCE policy,.I called them because I need to see a doctor. They told me go to any hospital or clinic or doctor, pay everything and then send them the invoice to rei... See more
EKTA
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See what reviewers are saying
I purchased a travel insurance policy from EKTA and paid the full premium. When I filed a valid medical claim with all required documents, my reimbursement was denied solely because I did not notify... See more
I purchased a policy from EKTA based on their website’s claim that it included travel cancellation insurance. After buying, I discovered the policy excluded this coverage entirely. When I raised the i... See more
EKTA, thank you for your help! For the first time in my life had to use my insuranse, because fell badly while skiing and could not walk. I contacted insurance agent in Telegram immediately and soon a... See more
Company replied
Company details
Written by the company
Insurance Company EKTA
Contact info
United States
- info@ic-ekta.com
- ekta.insure
i got accidental insurance cover of 10k…
i got accidental insurance cover of 10k within 15 days.
special thanks to jack who helped me for whole process.

Reply from EKTA
This Tourist Insurance company saved my…
This Tourist Insurance company saved my life while travelling. you guys are God for Me. I had incident while traveling and got claimed.

Reply from EKTA
Sleek and modern website service
Sleek and modern website service, instrumental in elevating my brand,s digital identity and engagement.

Reply from EKTA
Reliable and user friendly website…
Reliable and user friendly website services that streamlined my business operations effortlessly.

Reply from EKTA
Exceptional website services highly…
Exceptional website services highly recommended for their professional and user-friendly approach

Reply from EKTA
Responsible Insurance Company
I got into trouble while travelling in the Netherlands. The unknown infection hit my body, I had to go to the hospital. That visit costed a lot of money, I did not even expect to return it, but the company compensated all expenses the next day after the application was made. I recommend Ekta to all travelers who want to feel safe and sound in their travels.

Reply from EKTA
False promises
I booked 5 weeks insurance for USA which costed around 2500$ for me and family. I was under the impression that they cover any medical emergency. During my stay my son got ear infection and I sent all the documents requiring refund since their company name not listed in any US hospital and medical centers which make me thing that they are fraud or not real company!!
The refund I asked for is 180$ which is nothing compared to what I paid .
They informed me that the file will be processed and take 20 business day maximum and today we passed the 20 days and they are not even replying to my emails !!!?
I was scammed
I was scammed. They offered me an 86usd insurance and charged me more than 350euros.
Its outrageous
WORST
WORST!
My family just got denied from the flight and and to rebook 4 days after. So we are trying to edit the duration but told us that is not allowed since it already taken effect. How stupid! Paying for something that you havent even used coz of the rebooking. We are not even asking for cancellation. And another thing, our 3rd person was a BABY. Not even 2 yrs old. For this we ASKED for cancellation but also cannot.
And the funny part, only offered A DISCOUNT if we intend to buy a new insurance.
$155 USD IS NO JOKE! 👎🏾👎🏾👎🏾👎🏾
SCAM
SCAM
purchased insurance approving 18 dollars on banking app. I was then sent another request for 720 dollars for approval from the same company!
Avoid these scam artists
High risk for your personal data
The company is registered in Ukraine and doesn’t follow GDPR requirements. There is a risk of your personal data being shared with third parties without your knowledge.
“The Insurer is released from the obligation to send a written notice to the Policyholder about the rights, purposes of data collection, and persons to whom the personal data of the Policyholder is transferred”
Here is the extract from their Terms and Conditions for their insurance:
2.13. By accepting the offer, the Policyholder confirms that:
2.13.1. got familiarized with the Rules and the Contract, fully understands the content of their provisions, and received all necessary explanations from the Insurer;
2.13.2. that he/she understands the meaning of his actions and is not influenced by error, deceit, violence, threat, etc.;
2.13.3. gives consent and the right to the Insurer, indefinitely, following the law, to receive, collect, process, register, accumulate, store, modify, update, use, and distribute (distribute, transfer, including cross-border transfer) information that, following the requirements of the law, constitutes personal data of the Policyholder (including personal data relating to health) to comply with the requirements of the law, this Contract and other agreements, including reinsurance, the exercise of rights granted to the Insurer by law or the contract, ensuring the implementation of tax relations, relations in the areas of accounting, audit, financial services, and assistance services, advertising, marketing, and actuarial research, service quality assessment. The use and dissemination of information constituting the personal data of the Policyholder are carried out exclusively to the extent necessary to ensure the fulfillment by the Insurer of the terms of this Contract and/or protect its interests. The Insurer is released from the obligation to send a written notice to the Policyholder about the rights, purposes of data collection, and persons to whom the personal data of the Policyholder is transferred;
POOR INSURANCE
I will never recomended this travel insurance to anyone.
After long time processing claim almost 1 year and they only payed me $1000 while my bill in hospital is $11,302.
They payed me based on region lol which it not stated in their policy. And the funniest is they will never pay you in full even you are doing many times appeal and i have cancellation ticket due to my acute sickness , they even denied.
Just avoid this company i was frustrated that loss so much expenses and they don't care with your condition for sure.
Another replied from me :
First poin that i did informed to your company by email when i have acute sickness on the same day and one of your team replied me said he/she was noticed it and i even replied again asking do i need anything to do aside informed your company? And your team replied me by saying just submit all the complete file for reimburse when i was discharge and the progress will take 2 weeks but in fact its almost 1 year you processing my claim at the end you pay me only $1000 based on region you said which it not state in policy so don't try to swift words at trustpilot. I did all the rules from the beginning and you can ask your team by urself i have the prove of my email too! You pay me $1000 pretend its enough to pay my phone expenses? lol, my medical expenses is bout $11.302 and you still could say you pay my phone expenses? what a joke!!

Reply from EKTA
A scam?
In their website they show that they have an average rating of 5* on TrustPilot but that is a lie. As you can see their rating is less than 3*. How can you trust a company which lies for their rating on TrustPilot?
ALERT EKTA IS A BIG SCAM!
ALERT EKTA IS A BIG SCAM!
The team is a mess in EKTA, they have poor management and miscoordination! They asked for a wrong documents, keeping me on waiting for 5 months with tones of excuses every time I follow up, then it turned out that the document was wrong and now they are delaying and saying there’s no staff to assist! It looks like they don’t want to give me my money back, but this message will save others money.
It was a mistake buying an insurance from this company! Be careful! if you want travel in peace "PICK ANOTHER COMPANY!"

Reply from EKTA
Potential Credit Card Fraud
I was originally going to use this insurance for my travel and entered my card details, however, before actually pressing purchase I decided to check reviews.
After reading the reviews I decided to go against it. A couple of hours later I had a call asking if I want to go ahead with the policy or not, I refused.
After that I was receiving OTP requests for large and small purchase amounts which I did not make. This was the only site I have attempted to make a purchase or entered a card number in for over a week.
Be very aware before using this site.

Reply from EKTA
Had the misfortune of not researching…
Had the misfortune of not researching EKTA and used them for insurance for family holiday to East Africa. Sadly luggage was never delivered, and After 10 weeks of chasing eventually came up with non sense that they would not cover the lost airline luggage. Slow, and clearly looking for every reason not to support fair claims. Will do my research better next time!

Reply from EKTA
They deserve a good review
For many reasons I didn't buy a travel insurance with EKTA, but I can tell you that I was able to have answers to all my questions. I contacted them threw whatsapp, mails, and they called me more than once.
I think it's not without reason they have so many good evaluations.

Reply from EKTA
EKTA, thank you for your help!
EKTA, thank you for your help! For the first time in my life had to use my insuranse, because fell badly while skiing and could not walk. I contacted insurance agent in Telegram immediately and soon a company country representative contacted me. He gave me hospital address where I should go. They did an x-ray and found no fracture. Had a policy From this company for the first time and not pity about that.

Reply from EKTA
Lontano da questa assicurazione
Lontano da questa assicurazione, sul loro sito ektatraveling mostrano che hanno 4,9 di ratings con 1030 recensioni su Trustpilot in realtà ne hanno 58 con 3,6 (59 con la mia adesso).
Mostrano il pagamento in dollari poi con un doppio passaggio ti fanno pagare in valuta Ukraina, il prezzo risulta del 20%più alto rispetto al cambio dollaro/euro.
Mostrano la possibilità dell’utilizzo di whatsapp ma il numero non esiste.
Dicono di avere 2174 recensioni su google ma ne hanno solo 33.
Purtroppo mi sono accorto solo dopo aver pagato della inaffidabilità della compagnia, ovviamente non mi rimborseranno. Ma voi Salvatevi non fate come me!
Far from this insurance, on their website ektatraveling they show that they have 4.9 ratings with 1030 reviews on trustpilot actually they have 58 with 3.6 (59 with mine now).
They show the payment in dollars then with a double pass they make you pay in Ukrainian currency, the price is 20% higher than the dollar / euro exchange.
They show the possibility of using whatsapp but the number does not exist.
They say they have 2174 reviews on google but they only have 33.
Unfortunately, I only realized after paying that the company was unreliable, obviously they won't refund me. But you can Save yourselves!
Bewahre of this Insurance scam......due…
Bewahre of this Insurance scam......due to Trustpilot not registred in Ucraine.
Overcharging is a special Asset of this....company.

Reply from EKTA
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