Electricbyke.com Reviews 87

Cheep rear fender bracket….
I installed the rear fender and it broke, need to make it out of something better than cheep plastic

The bike is great, but shipping was disappointing. It was not packed well and the charger arrived broken. UPS also failed to get signature upon delivery but I got lucky and it was not stolen (all packages left get stolen here).
Getting a replacement charger was pretty easy but took a while and I didn't receive a tracking number until the day it was arriving. So overall good bike, good customer service, bad packaging and shipping.

It’s a great bike, wouldn’t recommend you put the bike together by yourself especially if you don’t know what you’re doing because some of the steps are a little complex. But besides that it’s a great bike and roses really well 👍🏽

No instructions and incomplete hardware sent with kit. You Tube video made installation look easy. It wasn't. Very dissapointed after waiting six months for delivery. Will need to spend additional money for professional install.

Thee best bike traveling bag I purchased yet! Thanks so much.

Good price. Fast shipping and delivery. Good communication. Very satisfied.

Timely arrival of order, great communication

Great product l!! Love the turn signals, but better than than that was the customer service! I ordered 2 sets of the blinkers and only one set was delivered to me, i emailed customer service and received a response within a few hours. They sent another set out to me in beyond reasonable amount of time. Great company!

Bill was awesome to work with customer service was awesome the bicycles are awesome 👏 Read them five star out of five stars

I ordered a set of WingLights 360 Fixed turn signals which are USB rechargeable for around $48. However, they sent me the "V3" version (which require batteries and sell for around $28). I called and happily, their customer service was first-rate; they had the correct "360" version to me within a few days. Unfortunately, they were defective -- they didn't hold a charge after I charged them several times at the requisite 30 minutes. Perhaps they were old stock and have been rendered defective over time. I'll call tomorrow. This is very frustrating but I’m sure their accommodating customer service folks will either get me a replacement soon or refund what I paid.

Very fast service excellent customer service I recommend anybody looking for any parts for Bikes to purchase from them .

I was initially concerned with purchasing an electric tandem bike online BUT Bill from ElectricByke gave me the confidence due to his immediate return calls and excellent / personable conversations we had. The Micargi Tandem is a blast. My wife and I have spent hours enjoying our time together getting the perfect amount of exercise we need throughout the ride. The bike is extremely comfortable with simple electronic controls to set your desired assist level OR an available full electric power mode and let the hub motor do all the work (which i rarely do). Since we both try to do most of the work, we have gone over 35 miles with plenty of battery power remaining. Thanks to ElectricByke for creating great experiences for us both. Just need to find an effective trailer for this bike so we can create new adventures elsewhere. A+ to ElectricByke, Micargi and the owner Bill! My next purchase will be an electric cruiser just for me!

The bike came with scratches on both fenders and marks on the body. It did not arrive looking like a new bike. I was going to call and ask for new fenders but my husband said not to bother.

My trike came with a damaged seat. No problem; they were on it immediately and I had a replacement within a week.

They took a little longer than what was said, but their response was immediate when they sent an email to find out what was happening with the product

After receiving our new scooter both my husband and I are very happy with it.
We believe it’s going to give us years of easiness in staying active.
Thank you so much.

I basically like the bike! But I think a bit more instruction in assembly. New type of front tire assembly, not explained. Looking for cam lever/rod with adjusting plastic nut. Got new type rod with what looked like two plastic adjusting nuts and no cam lever. No instructions as to change and how to install. Get a C- for that. They did get back to me quickly, answering my e-maiin quick order. Took bike out for test ride, crossed fingers that front wheel wouldn't come off. Found out I know have a cadence sensor problem. Have to peddle 2 to 3 complete revolutions before peddle assist starts working. Like I said< "I like the bike," but all these little deals distracts from product.

They had what I needed in stock and ready to go! Fast shipping time and packed really well. I would definitely reccommend Electricbyke.com!

Thank you!