I purchased a backup battery for my husband's Defiant electric bike for Christmas. The battery was faulty and would not hold a charge. The company was contacted several times both by phone and by te... See more
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In the past I had trouble finding the right battery replacement for my e-bike Prior websites never provided the right specs Or voltage output. ElectricByke’s website made the process transpa... See more
Company replied
ordered the aostirmotor s07g, and it is a beautiful bike, would be even better if the battery was white like the frame. only issue i had was that the bell broke off the handle bar but it dont matter a... See more
The bike is great, but shipping was disappointing. It was not packed well and the charger arrived broken. UPS also failed to get signature upon delivery but I got lucky and it was not stolen (all pac... See more
Company replied
Company details
Written by the company
At ElectricByke.com we strive to provide the best e-bikes and recreational mobility products at the best prices for commuters and adventurers of all ages, from teens to seniors.
Contact info
20124, Clifton, United States
- (888) 334-1710
- info@electricbyke.com
- electricbyke.com
3.4
Average
87 reviews
Hasn’t replied to negative reviews
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See how their reviews and ratings are sourced, scored, and moderated.
Excelente customer service- Beautiful bike
Excelente customer service. Bill went above and beyond to help me and to be sure I was getting the right bike for my size, always responding to my multiple calls and emails, immediately! Very happy with the Bike and the support I received!
Thank a million Bill!
September 14, 2021
Reply from Electricbyke.com
Many thanks for your review! Enjoy your bike!
Product is fine
Product is fine, the delivery system is messed up. Held my package for over 2 weeks but customer service handled it. Happy with the product!
September 14, 2021
Reply from Electricbyke.com
Thanks for your feedback, Courney! Enjoy your product!
I would HIGHLY recommend this company
I would HIGHLY recommend this company. Bill was amazingly responsive and helpful.
September 14, 2021
Reply from Electricbyke.com
Many thanks for your review! Let us know if we can be of any future assistance.
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