Electricsandlighting Reviews 

153
TrustScore 4 out of 5

3.9

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Rated 5 out of 5 stars

Excellent customer service, discussed in full my order and answered all my technical questions. Split delivery to ensure speedy delivery of lights in stock and gave ETAs for remaining order. Each ligh... See more

Rated 5 out of 5 stars

All members of staff I have spoken to have been very kind to an older customer who is not sure exactly what she needs to purchase! The order arrived very well protected and items were exactly a... See more

Rated 1 out of 5 stars

Ordered Grolux aquarium tubes 23rd April 2015 in stock 2-3 days delivery money taken stright away via sage pay from my credit card still awaiting delivery on 2nd May (order shows as processing) web si... See more

Company replied

Rated 5 out of 5 stars

It was the first time I came across Elactricsandlighting after scourering web for particular item. They were much cheaper than competitors, placed order on Monday delivered Wednesday morning as promis... See more

3.9

Great

TrustScore 4 out of 5

153 reviews

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3.9

All reviews

(153)

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Brilliant customer service

Couldn't rate Electricsandlighting highly enough. Their customer service is second to none with very helpful staff on the end of their phone. I asked for advice on LED lighting and got expert opinion that cost me less than I thought it would.. Excellent Service.

November 11, 2014
Unprompted review
Rated 5 out of 5 stars

Absolutely electrifying

It was the first time I came across Elactricsandlighting after scourering web for particular item. They were much cheaper than competitors, placed order on Monday delivered Wednesday morning as promised.Could not fault any aspect of procedure, will be first port of call in future. Thanks very much.

November 9, 2014
Unprompted review
Rated 5 out of 5 stars

Great service.

I found "Electricsandlighting now" to offer the best price and their postal delivery took less than 48 hours - exactly as was promised on their website. One can't ask for more than that.

October 13, 2014
Unprompted review
Rated 5 out of 5 stars

Good helpful lighting shop, good value

I was in Bristol and had been looking for a dedicated lighting shop for some time. They had a small display area in the back of the shop. The staff were very helpful in store and had an online promotion shortly afterwards.

We placed a reasonable order for about 10 light fittings. I was told it would take a bit more than a couple of days for delivery as the order was from various manufactures.

The light fittings purchased look great and are of a better quality than the big sheds.

One of the sets of shades was damaged in transit, This was replaced very quickly.

October 9, 2014
Unprompted review
Rated 5 out of 5 stars

Opened trade account, great service

They have a trade account section on the website, got all the products i can ever want to order and event put my logo on the quotes. Real easy to use and prices are excellent. Big thumbs up,

October 2, 2014
Unprompted review
Rated 5 out of 5 stars

Top in store advice and great website

Has a great shop to poke around in and get some inspiration and honest advice.
Even advised us against our first choice due to cost of bulbs needed!

September 29, 2014
Unprompted review
Electricsandlighting logo

Reply from Electricsandlighting

Thanks for the kind review, I will pass this on to the team in the shop. You can interact with us on Facebook as well, we post news about products and new technology. Thanks

Rated 5 out of 5 stars

Shop in Bristol and the staff are brilliant! Website here I come!

Been up and down Gloucester Road many a time but never went into Ablectrics. As we are doing home improvements, new lights are needed. I found the selection amazing and I bought an interesting, unique light for the dining room and on sale! We discussed how to make it more practical and bring it up to new EU standards, so they happily and competently converted it into an LED light! They said it was a 'first' for that light! Staff are friendly, very helpful and knowledgeable -- and have a good sense of humor! Cannot recommend them enough!
Lynne

September 4, 2014
Unprompted review
Rated 5 out of 5 stars

Brilliant customer service

I was looking to buy lighting and came across the site by chance, had a nose around and very quickly found what I was looking for placed my order and checked out as normal. Within 35 minutes I received a phone call from one of the team just to advise me there was a day or two delay on the item due to one of their suppliers being shut which I was happy to wait. As we were talking we discussed the benefits of converting over to led bulbs and explained the differences from what I was used too. All in all a very honest team and always happy to talk you through things over the phone A++++++++ on service. And by the way my lighting arrived in 4 days which was quicker than I anticipated. My next purchase will be with them again for sure

August 28, 2014
Unprompted review
Electricsandlighting logo

Reply from Electricsandlighting

Thanks, we have been in business along time and are now trying to crack the internet. Your review was very nice to hear and I have passed on your comments to the team. Looking forward to helping you again in the future.

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