Order 3 items and received 3 things completely different from what I order. They will refund 30% of the total invoice or I have to send to China the items which will cost me a lot (I live in Switzer... See more
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Welcoming and friendly staff, we were welcomed by Layla & Chloe. We went in to get some bridal shoes for my sister! The girls knew exactly which products to show us and were extremely helpful in assis... See more
Company replied
Outstanding customer service. My ordered shoe was unfortunately going to be delayed beyond my wedding date. However Angela contacted me and offered me various options, including an alternative... See more
Company replied
James and layla were an absolute massive help, was unsure when my suit was coming the one i ordered was the wrong size and i rang to see when they were dispatching just aswell, they then covered the e... See more
Company replied
Company details
Written by the company
Bridal Boutique in Leicestershire stocking a huge range of luxury wedding dresses in sizes 6 to 36, Occasion Wear, Children's Wear and accessories. Our online bridal store has wedding accessories, wedding gifts, flower girl dresses, Mother of the Bride, occasion wear, prom, bridal and occasion wear shoes and accessories. Free bridal consultations available. Don't want a white or ivory dress? We can dye our wedding dresses and bridal shoes in any colour of your choice. Looking for comfortable wedding shoes? We offer a range of mid-heel and flat wedding shoes in a variety of sizes. Elegance of Elena Boutique welcomes all couples and provides a safe, fun and welcoming environment.
Contact info
“The Old Bookshop” 1306 Melton rd,, LE7 2HD, Syston, Leicestershire , United Kingdom
- 0116 462 5347
- info@eleganceofelena.co.uk
- eleganceofelena.co.uk
3.4
Average
184 reviews
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Wonderful, wonderful business!
This company is my favourite ever! Their customer service is second to none, going above and beyond to ensure customers are satisfied and happy. I could gush how nice and friendly they are for ages! My favourites are their wedding boxes, which are a lovely surprise that makes planning my wedding easier, with decorations, gifts, and accessories that are a delight to open each month for me and my partner! Definitely a company to keep going back to <3
March 16, 2021
Reply from Elegance of Elena Ltd
Thank you so much for your lovely feedback Ely, we hope we can continue to be a part of your wedding journey. your lovely words mean so much to us, we love to hear how we are making couples smile :)
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