Elite Heat Ltd Reviews 

346
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 83 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for its efficiency, promptness, and high quality, often highlighting how well the work is carried out and completed. The staff are frequently mentioned for their friendliness, professionalism, and extensive knowledge, making interactions pleasant and helpful. Many people appreciate the clarity regarding service and pricing, noting that the prices are reasonable and fair. Reviewers also commend the company for being dependable and for their excellent communication, ensuring a smooth process from booking to completion. The overall sentiment indicates strong satisfaction with the company's commitment to customer care and the quality of their work.

What people talk about most

Service

Reviewers highlight positive aspects of service, consistently praising its efficiency, professionalism, and... See more

Staff

Clients share positive opinions on staff, consistently praising their friendliness, professionalism, and... See more

Price

People report positive experiences with price, often noting that the service is excellent and fairly priced.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Booked in for boiler service in advance as Frankie Barea is a busy chap - cos his work is sought after! Very reliable and solution focused! My 82 yr old Mum would adopt him ! Has a lovely way wi... See more

Company replied

Rated 5 out of 5 stars

Overflow in cistern ended up inside house due to perished outflow pipe. Ciaran visited promptly to assess and the following day a plumber put in a new gubbins in the cistern. Work was done efficiently... See more

Rated 5 out of 5 stars

Georgia has the company’s diary down to a fine art and runs a tight ship. As a result Frankie always arrives at the allotted time. The team are friendly and know their stuff. We have been using Elite... See more

Company replied

Rated 5 out of 5 stars

We’ve had Frankie do all sorts over the years from new radiators, boiler servicing and fixing leaks and every time it’s a 10/10 experience. On this occasion, it was a leak on the boiler a week before... See more

Company replied


Company details

  1. Heating Contractor

Written by the company

At Elite Heat, we aim to offer an affordable professional service. We undertake all aspects of plumbing, gas and heating services, from a leaking tap to a full central heating system install. Our competitive prices and extremely high standard make us a popular choice across the North East.


Contact info

4.9

Excellent

TrustScore 5 out of 5

346 reviews

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4.9

All reviews

(346)

81 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fantastic service from Elite Heat as…

Fantastic service from Elite Heat as usual. The attention to detail is second to none. I can't recomend them highly enough!

July 1, 2024
Elite Heat Ltd logo

Reply from Elite Heat Ltd

Hi Julie,

Thank you for the great review, we appreciate you taking the time to do this!

Kind regards
Elite Heat Ltd

Rated 5 out of 5 stars

New Taps

Elite never fail to deliver excellent customer service.
Frankie arrived on time, kept me informed throughout the job and left the area clean and tidy. Always explains what he is doing and why. Wonderful tradesman, who I would recommend to anyone
Karen Christal

May 29, 2024
Elite Heat Ltd logo

Reply from Elite Heat Ltd

Hi Karen,

Thank you for leaving us a amazing review, we really appreciate it!

Kind regards
Elite Heat Ltd

Rated 5 out of 5 stars

Gas fire removal JUN24

Guys arrived on time. Polite & courteous. Fire removed with no issues or mess. All waste removed and disposed of. Highly recommended.

July 1, 2024
Elite Heat Ltd logo

Reply from Elite Heat Ltd

Hi Russ,

Thank you for the great review, we really appreciate it!

Kind regards
Elite Heat Ltd

Rated 5 out of 5 stars

Fantastic service

Came to fix a gas leak - very professional, clean & tidy - I would highly recommend.

July 1, 2024
Elite Heat Ltd logo

Reply from Elite Heat Ltd

Hi Gail,

Thank you for the brilliant review, we really appreciate it!

Kind regards
Elite Heat Ltd

Rated 5 out of 5 stars

Very professional

Very professional, friendly, punctual and tidy. Would highly recommend to anyone.

May 14, 2024
Elite Heat Ltd logo

Reply from Elite Heat Ltd

Hi Jackie,

Thank you for the great review, we really appreciate it!

Kind regards
Elite Heat Ltd

Rated 5 out of 5 stars

Brilliant service

Brilliant service, Frankie even suggested a much cheaper alternative to solve our shower problem...Will definitely be using Elite Heat in the future.

May 14, 2024
Elite Heat Ltd logo

Reply from Elite Heat Ltd

Hi Angie,

Thank you for the brilliant review, we really appreciate it!

Kind regards
Elite Heat Ltd

Rated 5 out of 5 stars

Fantastic service

Fantastic service, professional, friendly and reliable. Cannot fault.

April 2, 2024
Elite Heat Ltd logo

Reply from Elite Heat Ltd

Hi Laura,

Thats a great review, thank you so much!

Kind regards
Elite Heat Ltd

Rated 5 out of 5 stars

1st class job fitting 2 Designer…

1st class job fitting 2 Designer Radiators, in Hallway and Kitchen. Carl was very tidy and Professional in his work, wouldn't hesitate to have Elite Heat Ltd, to do more work in the future. 5 Stars from me.

April 8, 2024
Elite Heat Ltd logo

Reply from Elite Heat Ltd

Hi Paul,

Thank you for such a brilliant review, we really appreciate it!

Kind regards
Elite Heat Ltd

Rated 5 out of 5 stars

Really efficient service and excellent…

Really efficient service and excellent customer service. Good price too, would recommend.

April 8, 2024
Elite Heat Ltd logo

Reply from Elite Heat Ltd

Hi Christina,

Thank you for the great review, we really appreciate it!

Kind regards
Elite Heat Ltd

Rated 5 out of 5 stars

Great

Quick response, polite and efficient workman.

March 18, 2024
Elite Heat Ltd logo

Reply from Elite Heat Ltd

Hi, Thank you for the great review!

Kind regards
Elite Heat Ltd

Rated 5 out of 5 stars

The most contentious workers

The most contentious workers . Frankie and his team are always spot on . !! Used them.few times now and wouldn't go anywhere else

March 7, 2024
Elite Heat Ltd logo

Reply from Elite Heat Ltd

Hi Elaine,

What a great review, thank you for taking the time to do this we really appreciate it!

Kind regards

Elite Heat Ltd

Rated 5 out of 5 stars

Great service

Great service, punctual, pleasant and a very fair price

March 7, 2024
Elite Heat Ltd logo

Reply from Elite Heat Ltd

Hi Ken,

Thank you for taking the time to leave us a review!

Kind regards

Elite Heat Ltd

Rated 5 out of 5 stars

Highly Recommend

A great service I can highly recommend from booking my appointment to the work being carried out very professional.

February 19, 2024
Elite Heat Ltd logo

Reply from Elite Heat Ltd

Hi Carol,

Thank you for leaving us this excellent review!

Kind regards

Elite Heat Ltd

Rated 5 out of 5 stars

Has corrected a problem we have had for…

Has corrected a problem we have had for a long time. Tidy and friendly . Recommended .

February 19, 2024
Elite Heat Ltd logo

Reply from Elite Heat Ltd

Hi Justine,

Thank you for the great review we really appreciate it!

Kind regards

Elite Heat Ltd

Rated 5 out of 5 stars

Excellent service

Excellent service
Frankie has given very good service each year and there have never been any issues with our boiler since he installed it. No issues.

February 12, 2024
Elite Heat Ltd logo

Reply from Elite Heat Ltd

Hi David,

Thank you for the superb review!

Kind regards

Elite Heat Ltd

Rated 5 out of 5 stars

Excellent service

Excellent service, on- time and tgr job was well done.

February 6, 2024
Elite Heat Ltd logo

Reply from Elite Heat Ltd

Hi Adrian,

Thank you for the review we really appreciate it!

Kind regards

Elite Heat Ltd

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