While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 3 out of 5 stars

Despite poor communication and website advertising the wrong arrival times (it said it would arrive in 3-5 working days but came 2 weeks later). I must said I am absolutely in love with my item and... See more

Company replied

Rated 3 out of 5 stars

All the products are perfects but the ploblem is about the delivery y’all should let us choose our mode of delivery as standard express or whatever and better tell us about DHL before paying like we... See more

Company replied

Rated 1 out of 5 stars

I returned my order on the 21st of March (the items arrived back at Eljae's warehouse on the 22nd of March) but I have not received my money back yet or an email to confirm they've processe/received m... See more

Company details

  1. Costume Jewelry Shop

Written by the company

Fashion Jewellery reDEFINED


Contact info

2.3

Poor

TrustScore 2.5 out of 5

151 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very good company

First time I have used this company and would happily recommend as product arrived very quickly and was wrapped well. Bought as a Christmas gift

December 17, 2020
Rated 2 out of 5 stars

Paid for express shipping but it took…

Paid for express shipping but it took more than a week

December 2, 2020
eljae logo

Reply from eljae

Hi Goda,

Sorry to hear this. However, due to the UK being in lockdown, we asked for 1-2 working days for your order to be processed. This is why your order took 5 working days to arrive. Please do not hesitate to reach to us directly if you have any further questions (info@lijolondon.co.uk).

Rated 5 out of 5 stars

Elegant Anklet

Elegant Anklet

Beautiful piece of jewellery for your ankle..

Looks exactly as it does in the pic..

November 26, 2020
Unprompted review
Rated 5 out of 5 stars

Lovely, good quality and great customer service

Lovely Jewellery, such good quality for the price!! Amazing and quick customer service. I had an issue and they sorted straight away. Email was quick, postage was super quick and lovely packaging! I will definitely be buying from here from now on. I bought one of their pieces and one refurbished. Gorgeous! Everyone comments on them :) definitely that original vibe I have been looking for in fashion jewellery.

November 23, 2020
Unprompted review
Rated 5 out of 5 stars

Love them fast shipping…

Love them fast shipping I’ve ordered several items shipping is always on time and my items are exactly what i wanted

November 23, 2020
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

Excellent customer service! They were very responsive when I had an issue with my order and the item itself (the maxi bracelet) is top quality!

November 15, 2020
Unprompted review
Rated 5 out of 5 stars

AMAZiNG

Ordered Twice and both came in right on time. PRODUCT is amazing and good quality that it has made me a returning costumer.

November 12, 2020
Unprompted review
Rated 2 out of 5 stars

Quality lacking for overpriced jewelry

While I liked the design of the repurposed designer piece I purchased, I thought it was way overpriced for the quality, as some of the gold plating on the chain had already started to wear off when I received my purchase. And to top it off, no returns!

November 12, 2020
Unprompted review
eljae logo

Reply from eljae

Hi Serena,

We're so sorry to hear this! We are more than happy to re-plate faded pieces where possible, please feel free to send us an email in regards to this. We also now accept returns as well as exchanges to bring more peace of mind when purchasing from us. ✨

Rated 5 out of 5 stars

IN LOVE!!

Im a student from Switzerland, since i dont earn money. I wished something really special for my birthday, something i could use/ wear everyday. I've looked months prior for what i want and i came across your site and instanly fell in love. My shopping cart was full. I end up wishing a repurposed chanel necklace and some nice gold hoops. Im usally a silver person. But im in love with your jewelery and i wear it eveyday and get alot of compliments. The delivery also came really fast. And came packed really nice. I was really suprised!

November 11, 2020
Unprompted review
Rated 5 out of 5 stars

AMAZING purchase 😍

I recently bought the LV padlock necklace and can honestly say it’s one of my favourite purchases to date! So beautiful, amazing quality and can be worn with literally anything. Packaged lovely and sent out so quick - I’m so excited to make my next purchases

November 11, 2020
Unprompted review
Rated 4 out of 5 stars

I ordered the LV Vintage Padlock chain…

I ordered the LV Vintage Padlock chain and the quality of the necklace is good. I love the chain, and I’m satisfied with my purchase from Lijo London. The packaging was also of a good standard and the delivery was reasonably quick.

November 11, 2020
Unprompted review
Rated 5 out of 5 stars

I adore my LV chain

I adore my LV chain. The customer service was great and the shipping was super fast! All around great.

November 11, 2020
Unprompted review
Rated 5 out of 5 stars

I have bought about 3 or 4 items from…

I have bought about 3 or 4 items from Lijo. I’m literally obsessed! I live in the US and my items always come quickly and packaged so nicely. I’ve had the vintage LV chain for a year now and it still looks the same as when I received it. Everything I bought is great quality and you can’t beat the shine on the diamanté pieces! My go too for cool jewelry.

November 11, 2020
Unprompted review
Rated 5 out of 5 stars

Love it!!

Purchased the Tokyo ring and I get so many compliments on it😍 amazing quality the colour hasn’t changed and is so shiny! Love it and will definitely be purchasing more things to add to my collection

November 11, 2020
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look