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Rated 3 out of 5 stars

Despite poor communication and website advertising the wrong arrival times (it said it would arrive in 3-5 working days but came 2 weeks later). I must said I am absolutely in love with my item and... See more

Company replied

Rated 3 out of 5 stars

All the products are perfects but the ploblem is about the delivery y’all should let us choose our mode of delivery as standard express or whatever and better tell us about DHL before paying like we... See more

Company replied

Rated 1 out of 5 stars

I returned my order on the 21st of March (the items arrived back at Eljae's warehouse on the 22nd of March) but I have not received my money back yet or an email to confirm they've processe/received m... See more

Company details

  1. Costume Jewelry Shop

Written by the company

Fashion Jewellery reDEFINED


Contact info

2.3

Poor

TrustScore 2.5 out of 5

151 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Quality jewellery

Order was shipped ASAP and received within the week. It was packaged in a cute professional box to store my other jewellery aswell. I ordered the small size for one of the items and was given a quick exchange of high customer service solved quickly and efficiently

November 11, 2020
Unprompted review
Show reviews in all languages. (151 reviews)

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