Empire Physiotherapy Reviews 291

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 139 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, knowledge, and ability to make them feel comfortable and at ease during treatments. Many people highlight the exceptional service and personalized care they received, noting significant improvements in their conditions thanks to the tailored treatment plans and ongoing support. However, some customers reported dissatisfaction with the service, citing a lack of physical assessment during consultations and sessions not being attended by a physiotherapist without explanation or apology. A few people also felt the company was unprofessional and selective in its treatment.

What people talk about most

Staff

Customers consistently note positive experiences with staff. Reviewers frequently praise the professionalism,... See more

Service

Consumers find service to be positive, with many praising the professionalism, knowledge, and caring approach... See more

Customer service

Clients share positive opinions on customer service. Many reviewers highlight the helpfulness and... See more

User experience

Customers had positive experiences with user experience. Many reviewers felt comfortable and found the staff... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Haris made me feel comfortable from our first meeting. When he mentioned acupuncture my heart started pounding..but they are the experts and it was honestly painless and the reasons were given for t... See more

Rated 5 out of 5 stars

Excellent service. Neha totally listened to me and my body, to put together a tailor made treatment program, before rushing in with how to proceed. She was very friendly as well as being profe... See more

Rated 5 out of 5 stars

I had an amazing experience. After just one visit, I left feeling incredible. My practitioner, Mrs. Sagar, was absolutely brilliant—she cared for both my back and my mental health at the same time. I... See more

Rated 5 out of 5 stars

I had two visits and they were very professional and I was put at ease immediately. The consultation room was private and Bahar was very clear in her explanation of what I needed to do in the form of... See more


Company details

  1. Physical Therapy Clinic

Written by the company

We provide a specialist, tailored physiotherapy service to patients who are suffering from a range of musculoskeletal injuries and ailments. With a team of highly skilled professionals, each with our own backgrounds in sporting ventures, we know how frustrating it can be when you get struck down with a sporting injury, whether it’s short term, long term, or a reoccurring problem. To combat these frustrating and often painful injuries, we focus not only on the immediate treatment and pain management, but also on providing long-term recommendations to help prevent reoccurrence and long-lasting pain. We also offer medical acupuncture, sports massage, desk screen equipment assessments, bespoke orthotics and occupational physiotherapy.


Contact info

4.9

Excellent

TrustScore 5 out of 5

291 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Best Physio Ever!

My Therapist Ridhi was amazing, she knew exactly the issue and did great work to help ease my tense muscles. She gave great advice and I am sad that our sessions have come to an end. Will definitely consider returning as a private client!

August 1, 2024
Unprompted review
Rated 5 out of 5 stars

Return to Fitness Masterclass

Haris was a great help in my recovery from a L5 discectomy. He was very patient and flexible with the treatment and scheduling to fit my needs.
The change from barely being able to stand to driving to and from appointments with ease after is remarkable.

Would highly recommend this service to anyone.

July 29, 2024
Unprompted review
Rated 5 out of 5 stars

I recently attended Empire Physio with…

I recently attended Empire Physio with a very painful recurring glute problem. Ken was brilliant and with hands on treatment and exercises between treatments, I am now recovered and pain free. Would definitely recommend Empire Physio.

July 11, 2024
Unprompted review
Rated 5 out of 5 stars

Highly recommend

This was my first time at Empire Physio and I would certainly recommend it. Haris was my physiotherapist and he was excellent - very thorough and kind. My tension headaches have improved immensely since seeing him. The treatment room (Woodley) is in a lovely office building where all the staff are really friendly. Parking is excellent. Would definitely use them again.

June 28, 2024
Unprompted review
Rated 5 out of 5 stars

Mr. Blesson was fantastic

Mr. Blesson Varghese was very professional & experienced physiotherapist. He worked his magic using some of his therapy techniques which was a huge relief & supported speedy recovery. From being not able to walk straight to get my full flexibility back in about 6-7 weeks. I would highly recommend booking an appointment with Mr. Blesson if you are looking for speedy recovery from sciatica issues

June 17, 2024
Unprompted review
Rated 5 out of 5 stars

Great service and attention to detail.

I’ve just completed my programme of treatment with Sara at the Empire Clinic in The Centre, Slough. Empires’ service was extremely good from end to end. Sara’s attention to detail was exceptional. Her friendly manner, attentive listening and expert explanation of causes and effect of issues was brilliant. Her treatment to address my discomforts was successful and her suggestions of stretches and exercises to manage ongoing was very welcome and helpful.

May 28, 2024
Unprompted review
Rated 5 out of 5 stars

Amazing work

I am very thankful to Empire Physiotherapy. I was having problem on my foot for more than 1year. They solve that in just 3 visits!! I felt like it’s a magic!! Thank you so much 🙏Special thanks to Sara🙏🙏

April 23, 2024
Unprompted review
Rated 5 out of 5 stars

Great service

Had a tennis elbow and did some phsio through empire.

Ridhi was the physiotherapist and she did an excellent job in getting the elbow feeling good again. Her knowledge and exercises she suggested were perfect.

May 17, 2024
Unprompted review
Rated 5 out of 5 stars

Thank you Blesson!

I wanted to take a moment to express my sincere gratitude for the exceptional care and treatment I received during my second visit to Empire Physiotherapy for my musculoskeletal issues. This is the second time I've sought treatment from Mr. Blesson Varghese.
His ability to explain the issue and its root cause in such a patient and reassuring manner is truly commendable. His explanations helped me feel more informed and confident about my treatment plan.I greatly appreciate the effectiveness of the treatment he administered. From the outset, he used the right approach, and skillful application of treatment methods made a noticeable difference in my condition. Additionally, his clear and concise instructions on the recommended exercises were invaluable.
After just 2-3 sessions, I have experienced significant improvement in my condition. Once again, thank you, Blesson, for your exceptional care and compassion.

April 27, 2024
Unprompted review

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