Empowa LondonReviews 

189
TrustScore 3.5 out of 5

3.7

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Rated 1 out of 5 stars

I bought a crochet dress a couple of weeks ago; it was worn once and washed once as per the washing instructions. The straps completely frayed to the point where they most definitely couldn’t be faste... See more

Rated 5 out of 5 stars

Always a quick and easy ordering process and speedy delivery well packaged I’ve ordered multiple times from Empowa and never been disappointed Quality is great, really nice styles and choices of c... See more

Rated 5 out of 5 stars

I typed my postcode wrong when filling it out initially and they immediately flagged it as it didn’t match with the address and still delivered before the time they said they would. Customer service h... See more

Company replied

Rated 5 out of 5 stars

I ordered some outfits from Empowa and they arrived really quickly. The matching top and Layla trouser set are unbelievably great quality. I also ordered the Sofia shorts and top co-ord and I am in lo... See more

Company replied

Company details

  1. Clothing Store

Written by the company

We are Empowa London! Here to empower women every day through their love of looking good! We are an online fast fashion company bringing you all of your fashion needs from your vacation must haves to daywear to partying the night away attire, we have it all! We are a UK based company but ship globally to Europe, USA, Australia and most places inbetween.


Contact info

3.7

Average

TrustScore 3.5 out of 5

189 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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3.7

All reviews

(189)

7 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Simply Gorgeous

Stunning ranges all year round, gorgeous clothing & accessories, excellent quality & fast delivery. Definitely recommend!

July 5, 2022
Unprompted review
Rated 5 out of 5 stars

empowa <333

Love this business! Literally so many styles for loads of different occasions!

Customer service is always on point with replies and when a mistake happens, they’re quick to sort it!

June 29, 2022
Unprompted review
Rated 5 out of 5 stars

Love my dresses!

Was hesitant to order at first as hadn’t heard of Empowa before but I’m really happy with my order!
Dresses look exactly like in the pictures and the quality is great, will definitely be ordering again.

June 14, 2022
Unprompted review
Rated 5 out of 5 stars

Don't hesitate! Support small businesses

My first choice for outfit shopping! The clothing designs are unique and the quality is outstanding, sizing though often one size, seems made for me (not easy to source for myself, a short hourglass woman!) and their customer service is faultless. Keep doing what you're doing Empowa <3

June 9, 2022
Unprompted review
Rated 4 out of 5 stars

Fast delivery

Fast delivery. Easy returns and super helpful and friendly service when/if you make an contact with any enquiries.

June 7, 2022
Unprompted review
Rated 5 out of 5 stars

Fantastic!!!

Fantastic online store. The styles and quality are top notch and the customer service is amazing. Wish I could buy everything on their site! Would highly recommend

June 7, 2022
Unprompted review
Rated 1 out of 5 stars

Outfit looked great on then washed it…

Outfit looked great on then washed it after one wear and according to the washing instructions and it came out with multiple defects. Stocking coming undone and button falling off to mention a couple. Was told there is nothing that can be done. Very poor customer service and unprofessional staff

April 27, 2022
Unprompted review
Rated 1 out of 5 stars

Poor quality

Poor quality
Ordered a dress, looked nothing like advertised, quality of material was awful , so retuned the dress, to be told couldn’t have refund of sale items, if I knew this before ordering wouldn’t of ordered it, sent me email to say I could only have credit note which last for 12 months I have explained, sent emails back , they ignore me, so sent Instagram message, ignored me , I don’t want to order anymore stuff as wasn’t happy with first purchase, not happy with this as I have to buy something to then return that to get my money back

August 20, 2021
Unprompted review

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