End of Tenancy London Reviews 117

TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Our cleaning was completed on Sunday, and we are absolutely delighted with the service. The team arrived early, assessed the property right away, and got straight to work. They finished ahead of sch... See more

Company replied

Rated 5 out of 5 stars

Tseko and Oleg came to clean our large 3 bedroom 2 bathroom house at the end of our tenancy. They did a really good job and we were impressed, they even managed to clean a big mark off the inside of t... See more

Rated 5 out of 5 stars

Our friends recommended this company at the last minute, we booked them for the next afternoon. Really really fast and easy to organize. They arrived on time and start to work immediately, spent a lot... See more

Rated 5 out of 5 stars

I used the company last week for end of lease cleaning for my flat. The fabulous job was done with high standards and keeping eye on the details. The communication with the office was smooth and pleas... See more


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4.6

Excellent

TrustScore 4.5 out of 5

117 reviews

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Rated 5 out of 5 stars

We just used this company to clean our…

We just used this company to clean our flat after our tenants has been gone. They did an amazing job. Kept us updated throughout with excellent communication. I cannot recommend them enough!
Would definitely use them again without hesitation x

July 28, 2024
Unprompted review
Rated 5 out of 5 stars

Brilliant service

Brilliant service! The end of tenancy cleaning crew did the work perfect and gave a detailed report of the entire process. Their professionalism and attention to every small detail was amazing, making them absolutely trustworthy and good at what they do. Highly recommend!

July 31, 2024
Unprompted review
Rated 5 out of 5 stars

Trustworthy and thorough

Very happy with the service provided. Working telephone staff answered all my queries, and kept me informed. The workers arrived on time and executed the service well. Would recommend this company, reasonably priced, and take the stress out of searching for reliable cleaners.

July 26, 2024
Rated 5 out of 5 stars

Excellent cleaning service

I used the company last week for end of lease cleaning for my flat. The fabulous job was done with high standards and keeping eye on the details. The communication with the office was smooth and pleasant, with clear information and pricing provided. The cleaners were punctual and arrived on time at 8 o'clock, they were friendly, careful and helpful, cause I still have some belongings left in my flat. Good service, and brilliant cleaners!

July 20, 2024
Unprompted review
Rated 5 out of 5 stars

Perfect job

Booked a deep clean for my house, before I sell it. The cleaners arrive on time, they did a excellent and quick job. The house was empty so they brought everything needed for the job. Overall really pleasant experience, the team was friendly and efficient. Great work!

July 24, 2024
Unprompted review
Rated 5 out of 5 stars

Great Clean, Lovely Team

Great clean, very helpful on the phone, excellent price for London. Team arrived on time, everything was finished in good time and to a high standard. No deductions from my managing agents for cleaning so I’m pleased!

December 6, 2023
Unprompted review
Rated 1 out of 5 stars

Please do not use this agency

Please do not use this agency - cannot be trusted. I booked two end of tenancy cleans when we recently moved house, to the places we were moving out from and to. The first clean went great, they were professional, turned up on time and did a good job. The second clean went badly wrong. They said as we had a fridge freezer and Range cooker (which they did not
Ask me about when they gave me a quote) it would be £100 more than we had agreed - a 30% increase on the
Price. When i wouldn’t agree to this they threatened to leave, even though tenants were moving in the next day. I suggested splitting the difference but they refused. In the end they didn’t clean either the fridge freezer or range cooker, but they didn’t give me a discount for the work they didn’t do. All extremely stressful and unpleasant.

October 5, 2023
Unprompted review
End of Tenancy London logo

Reply from End of Tenancy London

Hello Lucy,
Thanks for your feedback.

We are sorry to hear that you were not completely satisfied from the services.
Unfortunately as we mentioned in our emails only single oven and single fridge/freezer are included in our end of tenancy cleaning services. You have been advised that you have american fridge and range cooker and we need to amend your price, because you also had american fridge and double oven on your first clean and we cleaned them absolutely free of charge.

Kind regards,
Vanessa

Rated 5 out of 5 stars

I recently hired End of Tenancy London…

I recently hired End of Tenancy London for a cleaning job, and I couldn't be happier with the results. Their team was not only professional but also incredibly efficient. They left my home looking immaculate, and I was especially pleased with how they tackled some tough stains that I thought were impossible to remove. They didn't miss a spot and even cleaned areas I hadn't thought of. Their customer service was top-notch as well, from the initial booking to the final walkthrough. I highly recommend this cleaning company to anyone looking for a reliable and thorough cleaning service. They've made my life a lot easier, and I'll definitely be using their services again in the future.

October 10, 2023
Unprompted review
Rated 5 out of 5 stars

Highly recommend

Highly recommend ! I had end of tenancy cleaning with them and I am so impressed of the result. The most important is that i got my full deposit! Thank you!

October 10, 2023
Unprompted review
Rated 5 out of 5 stars

Professional and experienced staff!

Great customer experience from start to finish.Endoftenancylindon were recommended by my colleague and I decided to give them a try. I can only say that they are superb- professional, experienced and friendly. I will certainly use their services again.

October 6, 2023
Unprompted review
Rated 5 out of 5 stars

I had an excellent experience with the…

I had an excellent experience with the company for my end of tenancy clean. Their team was punctual, professional, and thorough in their work. The entire apartment looked spotless, and they paid great attention to detail. I was particularly impressed with how they transformed the kitchen and bathroom - they looked brand new! Moreover, the pricing was fair, and the service was completed within the estimated time. I highly recommend “End of Tenancy London” for anyone in need of an end of tenancy clean. They made the moving-out process much smoother for me.

October 3, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent

Amazing job done! Easy communication and very reliable team.I have OCD so they covered all my expectations and much more to be honest . The team was friendly, respectful and very professional. Highly recommended to everyone 👍

October 4, 2023
Unprompted review
Rated 5 out of 5 stars

Fabulous

I’m really impressed by the service of Endoftenancylondon from the customer service to the cleaner it was fab! The cleaner did a wonderful job and he was so caring and really had great attention to detail! I’m so happy I have finally found a great company that I can rely on! Would highly recommend them!

September 24, 2023
Unprompted review
Rated 5 out of 5 stars

They did amazing job at my house

They did amazing job at my house, I am more than happy with the service. The team wich came in our house was very professional, show up on time and respectful . I would highly recommend endoftenancyLondon to anyone in London

September 22, 2023
Unprompted review
Rated 5 out of 5 stars

First Class Service!

I was looking for someone to clean the carpets at one of my properties I currently rent out. I needed it to be done quickly and at an affordable cost. I contacted Endoftenancylondon and they were very helpful and extremely friendly. They arranged a convenient appointment with myself to carry out the cleaning. They arrived on time and took care in ensuring the carpets were cleaned to a high standard. I would certainly be using this company again when I need any more cleaning services.

September 15, 2023
Unprompted review

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