Speaking to a real human being. Florence was very helpful, kind, and patient with helping me understand how Energy Ogre works. Initially I was just going to cancel my subscription to Energy Ogre becau... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
Energy Ogre is a Texas electricity concierge that takes the work out of finding and managing the right electricity plan for your home or business. We shop the competitive electricity market, compare plans and providers, handle enrollment and switching, and monitor Texas electricity rates so you don’t have to. Unlike Power to Choose, the state’s online electricity marketplace, Energy Ogre doesn’t just give you a list of plans to compare yourself. We analyze available electricity plans based on your unique usage, cut through confusing terms and gimmicky rate structures, and manage the process on your behalf. Whether you live in Houston, Dallas, Fort Worth, or another deregulated Texas electricity market, we do the shopping and ongoing management for you. Energy Ogre works for its members—not the electricity provider. You pay us a flat membership fee to optimize your electricity plan based on your home’s unique usage and costs. We aren’t paid by retail electricity providers for residential enrollments, so provider commissions or incentives don’t influence our recommendations. Our focus is simple: finding the plan that delivers the best overall value and savings for you. Founded in Texas in 2013, Energy Ogre was built to give electricity customers an advocate in a complicated market. Our members save an average of $954 per year on electricity. If you’re tired of comparing Texas electricity rates, sorting through electricity providers, or worrying about what happens when your fixed-rate electricity plan expires, let Energy Ogre manage your electricity for you.
Contact info
24 Greenway Plaza, Suite 1100, 77046, Houston, United States
- (832) 975-1000
- membercare@energyogre.com
- energyogre.com
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very helpful
Very helpful, courteous, pleasant, and was able to address need.
David D was a huge help to me this…
David D was a huge help to me this morning.
Keith was amazing and helped with a…
Keith was amazing and helped with a situation that I had to deal with for the last 2 years. He was extremely professional and thorough. Thank you Keith!
Wade is a Superstar👌
Wade was very helpful and spent the extra time to ensure that we completely understood every thing
and he resolved our issues!!👏👏👏👏
Wade did an amazing job helping me save…
Wade did an amazing job helping me save money on my bill and did changes that I needed in my account. Great guy to be helped by.
Problem was solved and rep was friendly.
Problem was solved and rep was friendly.
Florence was very helpful on getting my…
Florence was very helpful on getting my problem corrected. She was very polite and professional
Florence is amazing. She worked through my issues and helped me to understand what was going on. SHES following up with me next week.
Florence is amazing
My bill is lower on average and my…
My bill is lower on average and my customer experience today was great
Wade was super helpful and patient
Wade was super helpful and patient. He answered all my questions while on the phone.
He went above an beyond my expectations. Thank you for your help Wade!
She very polite and understanding of my…
She very polite and understanding of my concerns. She explained everything in detail and the reasoning behind it. I am very pleased with my experience with her...
Sincerely Willard Arthur,
I’ve had nothing but a great experience…
I’ve had nothing but a great experience with EO. Today Florence assisted me with my anticipated move out. She was great as well. Kind, communicative and helpful.
Luis ensured I had electricity at my…
Luis ensured I had electricity at my new address.
Wade was amazing!
Wade was amazing!! When I called in I was ready to cancel my enrollment. He was very calm, understanding and helpful. He got me a great rate and I felt way more at ease. Thank you Wade!
Joseph P
Joseph P. was exceedingly helpful and he explained the answers to all of my questions. I appreciate the help and explanations very much.
Energy ogre has been my go to for 2-3…
Energy ogre has been my go to for 2-3 years. Always good prices and it’s pretty seamless
Monique helped me and got things done. Very pleasant
This company is a great way to handle…
This company is a great way to handle your home electrical service.
A neighbor recommended them to me. Big savings vs TXU.
Jake was a pleasure dealing with my service.
Wade was really amazing
Wade was really amazing! Caring and Respectful and helped me a lot !
Lechequa
Lechequa, was very helpful kind and patient. Thank you for your help.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








