Enfields Lettings Reviews 201

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 53 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and positive attitudes, making interactions pleasant and productive. Many people highlight the exceptional customer service, noting the team's dedication and efficiency in handling inquiries and processes. Reviewers frequently mention the quick response times and the smooth, stress-free experience provided by the company. The service is often described as excellent, with consumers appreciating the personalized approach and the team's in-depth knowledge of the local area and industry.

What people talk about most

Staff

People report positive experiences with staff, consistently praising their professionalism, helpfulness, and... See more

Service

Reviewers mention positive feedback about service. Customers consistently praise the professionalism and... See more

Customer service

Reviewers highlight positive aspects of customer service. Customers consistently praise the professionalism,... See more

Response time

Customers consistently report positive experiences with response times. Reviewers highlight that staff... See more

Location

Users describe positive interactions with location, highlighting the expertise of agents in securing suitable... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Enfields have been my go to Letting agent since I became a landlord 10 years ago. I mainly work with Annah Gee whom I find both professional and knowledgeable. I like that she is very cheerful with an... See more

Rated 5 out of 5 stars

We were shown round a property by Annah. She was totally professional, friendly and welcoming. She answered all our questions and has responded to subsequent emails and phone calls quickly and efficie... See more

Rated 5 out of 5 stars

We recently met Annah Gee during our property search, and I must say she has been absolutely fantastic. From the moment we arrived, she was professional, friendly, and incredibly knowledgeable. She... See more

Rated 5 out of 5 stars

We would like to thank Enfields for helping us tenants find a property. Annah from the Shirley branch was very helpful finding us a lovely flat, which we are both very pleased with. She assisted with... See more


Company details

  1. Apartment Rental Agency
  2. Real Estate Agents

Written by the company

Enfields Lettings are a specialist residential lettings agency offering houses and flats for rent.


Contact info

4.8

Excellent

TrustScore 5 out of 5

201 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Over the years-a great experience

Enfields have been my go to Letting agent since I became a landlord 10 years ago. I mainly work with Annah Gee whom I find both professional and knowledgeable. I like that she is very cheerful with an infectiously positive attitude, she goes above and beyond to be helpful. One feels as though nothing is too much trouble. Enfield staff liaise very well between departments and I find everyone pleasant. Diane Strange

May 9, 2025
Unprompted review
Rated 5 out of 5 stars

Have been working with enfields for a…

Have been working with enfields for a few years now and 100% recommend to use.
James who deals with the letting department is very professional and makes the whole process so easy.
Will continuing working with the team there.

June 6, 2025
Unprompted review
Rated 5 out of 5 stars

Superb service....!!

Annah (and others at Enfields) have provided tenant find services for several of my properties over the years. They always communicate well and generally, the properties are let within a week or so of going to market. I find their services completely professional and they are a great team to work with. I highly recommend them.

June 4, 2025
Unprompted review
Rated 5 out of 5 stars

Annah Gee got me my forever home !

I have been stressed out looking for a safe place to live for 8 weeks. Because I’m a single man I seem to be getting pushed back quite a lot.

Then I came across Annah Gee, from the minute I saw this particular property I knew this was the one I really wanted. She went above and beyond to make this happen. Honestly can’t thank her and her team enough.

June 2, 2025
Unprompted review
Rated 5 out of 5 stars

Great Service!

Great service and smooth move-in
Annah was very helpful and professional throughout the process. Everything went smoothly and communication was excellent. Highly recommend!

May 28, 2025
Unprompted review
Rated 4 out of 5 stars

I rented a property from Enfields.

I rented a property from Enfields two years ago and Anna was the one who did the viewing with me, she was so nice and supported me throughout the process with lots of information until I got the property and was handed to Sarah (the property manager) . Sarah was swift to respond, communicated well with me anytime I needed help in the property and they made my stay at the property a great one. Thank you Anna and Sarah and the whole Enfields property agent

May 29, 2025
Unprompted review
Rated 4 out of 5 stars

My overall experience has run smoothly…

My overall experience has run smoothly and I’ve built up a rapport with Sarah from Property Management and will be missed when she leaves for her next adventure and I wish you all the best and will be solely missed as I’ve trusted Sarah over the years and I felt safe and reliable to me over the years .
Big boots to fill
Thank you Sarah for all your hard work .

May 21, 2025
Unprompted review
Rated 5 out of 5 stars

Great service!

Annah Gee has been an incredibly professional, reliable and friendly agent. She promptly provided me with all the information and documents needed to sign my lease and went out of her way to accommodate some of my requests. I have been incredibly impressed by her professionalism and friendliness. I highly recommend her and the whole of Enfields!

May 12, 2025
Unprompted review
Rated 5 out of 5 stars

I was very happy to rent a property…

I was very happy to rent a property managed by enfields, it was very reassuring and enjoyable! Annah is my realtor, she is responsible and friendly, she is very hardworking in her job, she is very reassuring, she was the first one to think of a solution for me when I had a problem with my time, she understands all the needs of her clients, she is a very good agent, I was very lucky to meet her and get the property I wanted to rent. She is a very good agent, I am very lucky to have met her and rented the apartment I wanted.

May 13, 2025
Unprompted review
Rated 5 out of 5 stars

We have three properties being managed…

We have three properties being managed by Enfield and have had no problems from the tenants due to their conscientious vetting process. Staff always easy to get in touch with and really helpful if any issues arise. All the tenancies and legalities all taken care of and done as should be. 10/10.

May 11, 2025
Unprompted review
Rated 5 out of 5 stars

We attended a viewing with a lovely…

We attended a viewing with a lovely lettings agent. She was the very respectful not only to the viewers but to the property which is brilliant to see. She gave a very detailed and honest viewing and created a lovely atmosphere- so cheery and friendly. Highly recommend.

May 9, 2025
Unprompted review

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