Enfields Lettings Reviews 201

Sarah has been so helpful and kind whilst renting out my property. She has done everything to keep me informed throughout the process and she is an asset to the company.

By far the worst company I have dealt with. They are liars. They do not care about the tenants. And they do not listen when sending emails. Just a few things I can fit in here…. When first moved in there was confusion with my council tax I emailed them and told them twice I have been in contact with council and have sorted it but they continued to press and harass me about it even though I had told them it was all sorted. Took 3 months to find out what storage shed was mine( had to store shed items in my lounge). Took 7 months to fix my leaking boiler!!! The guy came out multiple times, they never checked to see how if it had been sorted and I emailed 4 separate occasions to tell them is still not fixed . They lied to me that my terms on my proposal for moving in was accepted when they was not(or the landlord lied they would not tell me). They extended my tenancy without asking or explaining beforehand because landlords took too long to make decisions about renewing tenancy, I asked if I had made my last payment they said yes then made me liable for the time they extended my tenancy. Now they are taking ages with giving me my deposit back, asked them to message land lord to speed stuff up they completely ignored my question. There is a few more things they have failed with also. Never using them again even if the property is amazing.

Called into the office and was greeted by Annah, who I’m pleased to say was very polite and had really good knowledge of the area and properties on offer. I would definitely recommend if you are looking to rent in the Southampton area.

This is our first move in 10 years and James from Enfield Lettings Shirley has really guided us through the process with patience, kindness and professionalism. We would def recommend Enfields to anyone looking to rent again

The experience with Enfields has been great during the years and the company managed always our apartment very well and with great professionalism.
In particular Emily Kelsey has been extremely supportive for any request of help and also during the process of selling of my apartment. It has been a great pleasure to have our apartment managed by Enfields

I’m a landlord with several properties. Enfields have always dealt with my let’s with no issues.
Their customer service and experience has been excellent.
Special thanks to Annah

After a 13year experience with Enfields, there is little else to say about the reliability and quality of service I and my family have enjoyed with this Organisation. Suffice it to say, Enfields is an epitome of service at its best!

Enfields lettings have managed my property for over ten years and their level of service is outstanding.

Enfields have been managing my rental property for a year now and have been excellent. All aspects of the letting is explained clearly, things are done in a prompt manner and their communication when issues arise is swift.

Sarah has been managing my property and has been thoroughly professional and personable throughout.

I’m very happy with Enfields.

A really professional and hassle free experience when I was looking for a rental property. Special nod to Annah, she was so warm and friendly, and punctual and professional.

I've been dealing with Enfields for sometime now.
I'm a Landlord and use their find a tenant only scheme.
Annah Gee is very helpful and a pleasure to deal with.

For some time now I've been dealing with Sarah Hazell at Enfields. Sarah has surpassed my expectations with her diligence and attention to detail especially when dealing with a very tricky incident caused by a tenant but affecting other tenants. Sarah always returns my calls and gives helpful and good advice. I'm glad to say that the timing of Enfields rental payments has improved and trust it will stay that way. It will be interesting to see how Enfields guide Landlords through the new and oppressive legislation and review and select potential tenants, hopefully with increased scrutiny.

Sarah at Enfields has managed my properties for several years. The service and advice from Enfields has always been professional, and friendly and any issues have been swiftly dealt with.

I have used Enfields for many years. They have found excellent tenants and keep me informed when tenancies are due to be renewed. Payments are made promptly and staff are most helpful.

As a landlord I find Enfields and Sarah Hazell in particular extremely helpful. Maintenance issues are flagged quickly and cost-effective solutions provided promptly.

I have used Enfields to manage my Southampton properties for many years. Sarah is my property manager. I find the service professional, courteous, efficient and friendly. Any glitches are quickly ironed out. They are knowledgeable regarding the law and always give good advice. You always receive a call back when someone is unavailable. A thank you to the whole team for making my life as a landlord as stress free as possible but a special thank you to Sarah.

We are landlords and always use Enfields to find our tenants. Anna Ghee is always a pleasure to deal with. Very professional and diligent. Keeps us up to date with progress and any problems.

I have been renting a property which is Let and managed by Enfields. My property manager Sarah Hazell has always been prompt in sorting out any maintenance issues reported. Can’t really thank her enough! Very happy with the support.

Sarah at Enfields Shirley manages two of my properties for me, she does an excellent job and always keeps me well informed and she is always on hand when I have any questions.

I walked into the office this afternoon to make some initial enquiries, at first instance I was greeted by Annah Gee who was very warm and friendly and willing to help. We managed to schedule an appointment right away, I was very impressed. When arriving at the property to view, Annah was on time and very informative, answered all my relevant questions and reassured me. Definitely would recommend this service.