Englishroses Reviews 

239
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 214 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that browsing the website is straightforward and the entire ordering process goes remarkably smoothly. Many consumers are consistently delighted with the gorgeous, healthy plants and exceptionally sturdy packaging that keep everything safe during transit. Some reviewers were not happy with the delivery service, noting unexpected shipping delays or frustrating problems with the arrival schedule. A few other people also felt that quality control could improve, pointing out rare instances of cracked pots or diseased bushes. These occasional setbacks show that while most deliveries succeed, minor fulfillment issues do happen.

What people talk about most

Product

People report positive experiences with product quality, noting that the roses arrive healthy, beautiful, and... See more

Quality

Consumers find quality to be positive, highlighting stunning, healthy plants arriving in perfect condition.... See more

Delivery service

Clients share positive opinions on delivery service, noting that orders consistently arrive on time and as... See more

Order

Customers consistently note positive experiences with order, highlighting that the process is straightforward... See more

Service

Customers had positive experiences with service, highlighting efficient communication, fast delivery, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I ordered the Golden wedding rose for my brother & sister in laws 50th anniversary. I had to amend the delivery date, I got through on the telephone straight away & this was changed for me with no pro... See more

Company replied

Rated 5 out of 5 stars

Thank you English Roses 🌹 Received my gorgeous Super Trouper Rose for my other half’s birthday, he was over the moon with it. Beautifully packed and speedy next day delivery. Will definitely rec... See more

Company replied

Rated 5 out of 5 stars

I bought a rose bush in willow basket as a bereavement gift. I was a little nervous not knowing what it would look like on arrival and just hoping it would be a decent size and have blooms etc. my w... See more

Company replied

Rated 5 out of 5 stars

I purchased a rose for a present for my brother in laws 80th birthday. The rose was delivered by DPD on time on the day requested. On undoing the packaging I found the rose to be in perfect condition... See more

Company replied



Contact info

4.8

Excellent

TrustScore 5 out of 5

239 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 85% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(239)

216 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Perfect English Rose for my perfect…

Perfect English Rose for my perfect Daughter-in-Law’s 50th Birthday. Lovely shade of peach to make any garden glow in the spring and summer. Arrived on time, packed safely and in good condition. Easy to order, my Daughter-in-Law was delighted with her Fab Rose I would highly recommend English Rose.

October 16, 2025
Unprompted review
Rated 5 out of 5 stars

I have now purchased over 20 roses with…

I have now purchased over 20 roses with this company and my family have been in the Rose business for many many years. My garden has never looked so beautiful. In fact most of my neighbours come visit it just to look and smell at the quality of roses in my garden Because of my surname Hillier everyone believes I buy them from my namesake however these roses are superb I would recommend them to anyone and the delivery is 100% brilliant.

October 1, 2025
Unprompted review
Rated 5 out of 5 stars

Plenty to choose from

Plenty to choose from, website is very easy to navigate, bought our second Rose for Friends who had had a sad loss, found the perfect Rose, as they don’t have much of a garden decided on a basket to keep the Rose on the patio, so they can see it from inside. Was kept updated every step of the process. They were blown away at how healthy the plant looked, really loved the idea of putting it on the patio, can’t wait for it to flower.

October 14, 2025
Unprompted review
Rated 5 out of 5 stars

We wanted to get a thoughtful gift for…

We wanted to get a thoughtful gift for a close friend whose Mum had dies but didn’t want to buy a bunch of flowers. The letterbox memorial gift was perfect, my friend can choose and order a rose plant of her choice in memory of her lovely mum. My friend was really touched by the gift

October 7, 2025
Unprompted review
Rated 5 out of 5 stars

70th birthday Rose

I have ordered 3 times from English Roses and each order has been positive. All the plants have been beautiful. The recipients have been very pleased and still send me photos of them blooming.
The recent one was for a 70th birthday and late in the year for blooms but I’m sure it will be gorgeous like the previous ones I’ve purchased. Company keeps you informed every step of the way. Website is very simple to use.

October 6, 2025
Unprompted review
Rated 5 out of 5 stars

Very impressed

Very impressed, ordered one as gift for 60th wedding anniversary in basket and one for us in normal pot for planting, both roses arrived packaged really well and secure. No buds due to the time of the year, but you can see that both plants are healthy and have been well looked after. Will definitely be looking to get more later, as prices not bad either and would recommend.

October 2, 2025
Unprompted review
Rated 5 out of 5 stars

Roses in Memory of a dear cousin

I ordered by phone 4 lovely red Roses for the wife and family of my cousin who died recently in memory of him. My cousin’s wife was thrilled with them, They arrived on the day that I asked for and she will be able them to hand the other 3 roses to her children when they come to stay. I found ordering by phone very easy and the lady was most helpful even though they were just about to close.

September 26, 2025
Unprompted review
Rated 5 out of 5 stars

I gave English Rose For a Golden Wedding

I was given English Rose by my grandaughter at her wedding. beautiful well packaged and lots of buds and flowering nicely. I had to think of a suitable present for a golden wedding and immediately thought of you. Recipient highly delighted, arrived on time, good packaging. Will definitely use again.

October 2, 2025
Unprompted review
Rated 5 out of 5 stars

Golden Anniversary rose.

The rose arrived exactly on time and was extremely well packaged. Because of the time of year it was cut back but I am sure next year when it blooms it will be gorgeous.

September 29, 2025
Unprompted review
Rated 5 out of 5 stars

The perfect rose for a wedding day!

The perfect rose for a wedding day for an older couple! The accessories were perfect and the delivery experience couldn't be faulted. And I love the 'September care' of roses email, received soon afterwards! I'll definitely use this company again - nothing not to like :)

September 27, 2025
Unprompted review
Rated 5 out of 5 stars

Diamond Wedding Anniversary Rose Gift

I wanted to buy a rose for my neighbours for their Diamond Wedding Anniversary but didn't want to buy the usual 'Diamond Wedding' rose as I thought someone else may give them that one as a gift, which they did! I found an alternative rose, pink highly scented and it was ideal. I ordered the rose, wrapped and with a card and requested delivery date for 23/09. I received updates from English Roses and also DPD, The rose was delivered as requested, in a sturdy box, very well packed My neighbours were thrilled with it and said it is such a top quality rose and they could smell the fragrance before they removed it from the box. There was a very good choice of roses and easy to search for what I wanted. I can definitely recommend English Roses.

September 11, 2025
Unprompted review
Rated 5 out of 5 stars

English Roses are of the finest quality 10*

English Roses. Are an excellent company to deal with, both for there outstanding customer services and superb quality remembrance roses for every occasion. Our special rose was ordered for a family member who lost some one very close to them. This rose will always remind her of the person she lost so early in her life.

There customer services went the extra mile for us, due to an unfortunate error of ours, by ordering the wrong rose. They soon rectified this error for us without question. There courier DPD delivered our order on the stated day which we requested, all in tact with no transit damage to the rose which was well packaged inside carboard boxes.
Prices are very reasonable. I would highly recommend this company

September 20, 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look