EntertainmentBox Reviews 31

TrustScore 4 out of 5

4.2

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Rated 5 out of 5 stars

Ive had a great service from entertainment box the Q boxes i have purchased have all worked with no problems bar one they replaced the box no questions asked overall a happy customer Richard Brog... See more

Rated 1 out of 5 stars

Bought a tv8v box paid top money could hav got it a lot cheaper after a while I kept getting jingles when u were watching a film on kodi.every tenn minutes very anoying and loud tried emailing enterta... See more

Rated 5 out of 5 stars

These guys are the tops - good products and very keen to solve any problems you might have. Chat on line is first class and indeed they go the extra mile to please their customers. Been dealing with t... See more

Company replied

Rated 5 out of 5 stars

Having shopped elsewhere for a good number of years. I thought I'd try this company out since they were the only ones stocking the Android box I wanted. The experience was painless and support wa... See more

Company replied

Company details

  1. Electronics Store

Information provided by various external sources

EntertainmentBox is primarily an online business with one retail outlet in Walthamstow. We stock the best products on the market, most importantly though at EBox we only stock genuine products. We have a vast range to suit every need such as Android TV Boxes, Apple TV Boxes, Windows TV Boxes, Amazon 4K TV, Dual Boot Tablets, Smart TV Box Accessories, Game Pads, Remote controls and more. If you are looking for a Smart Media Streaming device then EBox is known as one of the best companies in the UK and Europe. EBox prides itself on it's YouTube help videos that can be used by the community to help answer any questions and trouble shoot devices.


Contact info

4.2

Great

TrustScore 4 out of 5

31 reviews

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Rated 5 out of 5 stars

Happy customer

Ive had a great service from entertainment box the Q boxes i have purchased have all worked with no problems bar one they replaced the box no questions asked overall a happy customer

Richard Brogan

January 2, 2022
Unprompted review
Rated 1 out of 5 stars

ripp off

Bought a tv8v box paid top money could hav got it a lot cheaper after a while I kept getting jingles when u were watching a film on kodi.every tenn minutes very anoying and loud tried emailing entertainment box never got a reply after several attempts looked on their website they have no stock at all.stay away from them.

October 24, 2019
Unprompted review
Rated 2 out of 5 stars

I have a problem with my R99 box

I have a problem with my R99 box, i have emailed entertainment box 3 times over the last 3 weeks and they have not bothered to reply. After sales service is a joke, do not buy from them.

September 8, 2019
Unprompted review
Rated 2 out of 5 stars

Brought the r99v2 box quality bit of…

Brought the r99v2 box quality bit of kit shame about customer service i had to send the first one back due to faulty ethernet port they said they would replace well sent it back and when i got it back same so they obviously sent sent the same one back i do not need an ethernet for it to work but always better to be hard wired hopefully they get it right next time.

February 10, 2019
Unprompted review
Rated 2 out of 5 stars

Waste of money

Bought the service where they register my apple TV on their developer ID but Kodi keeps failing just like it does if it's unregistered. Waste of money and no solution offered after mulitple emails

February 8, 2019
Unprompted review
Rated 1 out of 5 stars

THINK TWICE ....THEN THINK AGAIN

i bought an item in december and got amazing delivery service very speedy indeed , i did this against advice from others who had bad expierience . the box i bought cost £65 and did not work from the onset , i called and was told to send it back to them to check it . i didnt need it checked i needed it replaced .but due to the nasty tone i then asked for refund which seemed to be easier than replacement ...in any case they do NOT PAY SHIPPING at all ,,,,i had the broken box which was paid for and i paid again to get my initial outlay back ....so long as they have our money things are good ...i have left 3 reviews in my whole life ..im not a complainer . common courtesy costs nothing ... you have been warned .

January 7, 2019
Unprompted review
Rated 1 out of 5 stars

Do not buy anything from entertainmentbox.com

Do not buy anything from entertainment
Box

I bought 4K R99 before this summer from entertainmentbox the device supposed to be top of of the range and powerful device.
From day one I have wifi problem with it.
I used the box upstairs in bedroom and I blame the house walls for receiving poor wifi signal till I decided to try my old device T8-AML-V3 S. same room same spot wifi signal 29-42 MB I tried my girlfriend device H96 Pro Wifi signal 45-60 MB everytime

With 4K R99 WiFi signal 2.38-7 MB if I am lucky
They have changed the device with reconditioned one nothing has changed result with replacement device same too when I Emailed them I got the blame that problem is on my end because they have tested the device.
They do not refund money at all. I even ask them to replace with cheaper version of android device still No resulation. They have washed their hand by blaming me.

Stay away from Entertainmentbox.com

December 19, 2018
Unprompted review
Rated 2 out of 5 stars

This is the second time I've purchased…

This is the second time I've purchased goods from Entertainment Box, good products at a reasonable price. However, this time I paid £8.00 for what was stated next working day delivery, the goods turned up four days later, so I asked for a refund. I was advised I'd been informed by email that there would be a delay, I wasn't. So again I asked for the refund and was told they couldn't.
Change the website and the invoice to delivery only and everything would be good but false advertising will only upset people.

November 29, 2018
Unprompted review
Rated 5 out of 5 stars

Fantastic service selling some…

Fantastic service selling some excellent products..

Was an initial slight hiccup with delivery but this was quickly rectified and the team there, especially Vikram, have been brilliant in assisting me set up the box and packages as I am (was) a complete novice!

A 5 star recommendation from me and you can't go far wrong with entertainmentbox.

November 28, 2018
Unprompted review
Rated 5 out of 5 stars

Great service and product

Great box, EBOX T8V, worked right out of the box.

Wee issue trying to get VPN but guys at EntertainmentBox got it all sorted!

Will definitely recommend this company.

November 26, 2018
Unprompted review
Rated 5 out of 5 stars

I have buy four of the t8v receivers…

I have buy four of the t8v receivers and also have two of my friends buy as well when I have a problem with one of the box nick help me true it all even with the warranty finish he still send me an replacement that is 5 stars service for me these guys and the service they give is great would recommend to anyone great product and great service.

November 20, 2018
Unprompted review
Rated 5 out of 5 stars

A Good First Experience

So far so good using Entertainment Box the product is good. The T8V is a great streaming device and Vikram and the other customer representatives have given me excellent service. It can only get better.

November 19, 2018
Unprompted review
Rated 5 out of 5 stars

I have used Ebox for sometime now and…

I have used Ebox for sometime now and they are excellent, there customer support is outstanding and no problem is too much. I will definitely recommend and use again myself in the future. Keep up the good work, Thankyou.

November 18, 2018
Unprompted review
Rated 5 out of 5 stars

Highly Recommended

Value for money, excellent customer support and all the tech you will ever need all in one place. Highly recommend .

November 17, 2018
Unprompted review
Rated 5 out of 5 stars

I spoke with Nick this morning in…

I spoke with Nick this morning in Barbados time. I asked him to help me resolve a problerm with my TV8 box. He was able to solve my problem in a matter of a few minutes. I am now up and running again. Many thanks again

Bryan.

November 9, 2018
Unprompted review
EntertainmentBox logo

Reply from EntertainmentBox

Thank you for sharing Review.

Rated 5 out of 5 stars

These guys are the tops

These guys are the tops - good products and very keen to solve any problems you might have. Chat on line is first class and indeed they go the extra mile to please their customers. Been dealing with this company for about 5 years and their products are always has advertised and of top quality. Thanks Entertainment box for a great buying exrerience

August 15, 2018
Unprompted review
EntertainmentBox logo

Reply from EntertainmentBox

Thank you for sharing review.

Rated 5 out of 5 stars

I've dealt with the team on a few…

I've dealt with the team on a few occasions and these lads know their stuff , I would recommend any new buyer of android boxes to start with a look in here first, Second to none,,,,,HG

August 13, 2018
Unprompted review
EntertainmentBox logo

Reply from EntertainmentBox

Thank you for sharing Review.

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