ePayService Reviews 340

There is no way to have access to my money now, and they do not give a aceptable answer when I ask when will they enable their services again. They just answer that there is a technical maintenance going on and they do not know when it is going to be solved.

When will the international bank transfer be available in the philippines since sept 21 2022 cash remittances and bank transfer in local currency in the philippines is suspended and not available

When will it be fixed? so i can transfer my money in epayservice to my local bank account

I have no access to my money for more than a year now. And Now they have made the new card not available for my country.
There is no wire transfer available for Aruba either.
Nothing!

We are shoked!They are keeping our money on hold from 16/08.Transfers does not work.Like anyyyy possibulity to get money!
Guyy what happened to your service?!People need their money!

5 days doesn’t work transfer service
First day they answer me that in few days will work
Today 5th day and they don’t answer at all
Automatically I get about technical maintenance

I give ranking 3, not 1 because still hope they will work again soon

I have tried to use their services but later I found out that their services are non-customer oriented services..The service is inefficient and inconvinient…The create troubles to the customer..Unsatisfactory services..You can choose the better ones on the net!!..I had bad/unpleasant experiences with them so far.In the market,you can find better financial institution which will not risk your money.If you don’t want to confront with the problems that they created with their insufficient services; it is recommended that you can search and find better ones on the net!!!..Such insufficient services will cause you to waste your time and energy..Please go for better ones!!!..their services are higly priced too!!

The card has long been ordered, and there is no change on your site. Do i have to wait 4 weeks or more?

Do not use their ACH service. They have very poor customer support. At first they will tell you that ACH transfer will proceed in 1 Day then they will failed to transfer the fund after few days. If you knock them regarding this they will not reply to you. After couple of days they will tell you that for some technical issues transfers are delayed.
They will offer you to transfer in EURO and that's why you will get very low currency conversion rate.
I never recommend this kind of company.

Hello everyone, I have been using epayservice for more than 3 years and I say that it is the best of all the wallets that exists, on all the epayservice support they are very friendly and understandable it is a reliable and secure site in all cases I am satisfied with their service I give them 5 stars and 10/10

I tried to open an account with them, but they refused account opening and refuse to tell me a reason for it. What a joke. I don't think discrimination is legal in Europe without any real grounds for a person who has a flawless credit score.

EDIT: As you can see from their reply... Watch out for this bank.

Hello. My friend Khayal Hasanov has $274 in his Epay service account. Since March 8, we have not been able to extract the money and touch it. They say it will be done as soon as possible. But it's been 3 months and 12 days. Don't believe it. They do not help in finding a solution. @epayservice

Epayservice cards no longer works. Transver to external card not works too, ir write that my country is ukraine, but it is not. I received 109$ they took money for receiving money, took money for montly maintenance , they took money for exchange to eur, they took money to get money and after it they took 35 eur for transver!And after it was only 1 option to send money to my bank cost 35 eur and they asked secret pharse witch i do not know. And after it was left only 64 eur. 35euros for what?? what this bad payment robber site not works ?? 109$ is almost 100 euros, i lost 36 euros.. They only rob your money, made hard to took out from your account. And the transfer takes a long time.. I will not use epayservice if no card available, and they took that much money for transver!!

Right now this scum site is going to steal 320 eu from me as of the 17th may they're going to close my account, They want me to prove something i don't have and if i can't by 17th they keep my money, SCUM! i'll do everything i can to stop people signing up with them,,,,Please read the reviews and believe epayservice will screw you, they say they follow rules Lol i don't think so...........Horrible staff there

I have tried every possible option of theirs to withdraw my funds (1500 euros) and they keep coming up with fresh excuses why the funds cant be transferred. First they stopped external card transfers, then I tried transferring to a euro account and they wanted all my documents going back years for no apparent reason.
BEWARE THIS IS A SCAM!!!!!

When you ask them about the date of the new card's launch, they just paste the same message over and over again, without actually giving at least an estimate of the date, of the season, of the year, something, anything!!! Their reply is like "we are planning to launch a new card program in the near future, and everybody will receive mass mailing notification, so just wait for it." But it has been almost a year since they keep trying to launch the new card and since we have been waiting, and the customers suffer because of this, so that they can have lower taxes, while our taxes will remain the same (this is what they said and was presented as good news for us in one of the first e-mails after this). They should at least be able to estimate the date, if they wish to cool down the anger of the customers.

And stating that we can still withdraw our money through external cards or banks, well, I have to tell them that this is not a good option, as long as there are those big fees involved.

All in all, it still does not seem fair to me to rate them only one star, like most have done so far, because their service was good before this happened. I hope after they launch the new card (assuming they actually will), the service quality will revert back to how good it was before. I give them 3 stars, considering I was happy with them before this awful issue regarding the new card launch.

I ALSO HOPE THEY HAVE A BETTER ANSWER, A NORMAL ANSWER, A HUMAN-LIKE ANSWER, INSTEAD OF A BOT-LIKE, COPY AND PASTE ANSWER TO THE QUESTION: "WHEN WILL YOU LAUNCH THE NEW CARD???"

No response from my support ticket - I have $100 dollars that I am unable to withdraw to my UK card as all countries are disabled apart from Ukraine. To withdraw to my bank EpayServices want a fee of $45. How is this acceptable?

Dont give me stupid replies, im speaking with the people you scammed and im aware of the fact youre using peoples documents for other purposes and is why you always reject verification, my lawyers are prepared to take actions. Be ready

Please get my money back since i try other option becoz the external card is unavailabe and only ukraine only country i try cash remittance but why till now still pending and i cant get my money! i need my money back its almost 4days! i have message but no one reply me! YOU ALWAYS TELLING US TRY TO CONTACT THE CONTACT SUPPORT WE ALL TRIED CONTACT SUPPORT TICKET AND VIA EMAIL ALSO AND LIVE CHAT!! but til Now NO ONE IS REPLY NO ONE DONT WANT TO RESPONSE TO US! where THE MONEY? WHERE WE GET THE MONEY AND HELP US TO BRING IT BACK WHEN YOU ALL NOT REPLYIN EVEN LIVE CHAT!!!!! NO ONE ABLE TO REPLY YOU!!!!

Since your website is not letting me withdraw my money to an external card, the only option is to do an internal transfer, to send my money back to my payer. I've tried this on the app, and then on the browser, and it doesn't let me. It says that I don't have enough money to send. Are you kidding me? I'm trying to send my whole salary of a month, 868.67 euros and yet your stupid website tells me that is not possible to do that because I don't have enough funds? This service is free, why would your stupid website say this? Are your stealing our money? This is beyond upsetting and frustrating, I can't even have access somehow to my hard earned money! I need to pay my bills and you are getting me into trouble!