Today was the best experience of my life related to eyewear. It happened at eurooptica, 280 Columbus Avenue, NYC. Odila Roman, the eyewear stylist who helped me, was incredibly capable and persona... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Today was the best experience of my life related to eyewear. It happened at eurooptica, 280 Columbus Avenue, NYC. Odila Roman, the eyewear stylist who helped me, was incredibly capable and persona... See more
Company replied
My dog chewed up my frames on my prescription glasses and I checked everywhere to located replacement frames. Numerous places, including my optometrist, said they were unavailable as they were discon... See more
This seems more like a day spa visit than a trip to the opticians. Upon entering, you are greeted with a choice of amazing teas and coffees - all sorts - and designer chocolates and/or water. We first... See more
Company replied
Excellent Customer Service. I am Thrilled with all three pair of glasses that Ellen, Creig, Jared and Alex helped me to select. So Helpful, so friendly and absolutely beautiful glasses. We left the st... See more
Company replied
One of the most exclusive Eyewear Boutiques in New York City. We offer a large selection from a vast variety of handmade European Designer Frames. We bring you the comfort and convenience all in one place to see an eye doctor, have an eye exam, browse through a huge collection of exclusive eyewear, and have your prescription lenses customized in our on-site laboratory
280 Columbus Ave, 10023, New York, United States
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Thank you to the commander in chief! You are amazing and create such a beautiful environment❤️

Reply from EuroOptica™
Some stellar customer service!
stopped into EuroOptica just to see if the screws on my vintage frames could be tightened and /or secured-
this inquiry was met with the most admirable effort resulting in a screw replacement + adjusted tightening
-also while waiting, an offer of water, tea or coffee was made
- just straightforward good-natured professionalism available here...thank you EO

Reply from EuroOptica™
The doctors and staff members were great! Very informative and professional, my eye appointment was quick and thorough. They made my whole experience seamless and very enjoyable, plus they have a great selection of eyewear.

Reply from EuroOptica™
I had the first appointment of the day. I barely had to wait for anything. The assistants, optometrist, Eyewear Specialist, Odila, were very accommodating and fast. They offered water, tea or coffee. Odila helped me find the best style for me, had good taste, was knowledge, and was able to help me very quickly find the best style for my face. She worked with me to make sure I could purchase them then and there, in my budget. She's friendly, professional, put the customer shes working with first. I was at ease with her right from the start and never felt out of place. I got exactly what I wanted, the best style, and with no wait. I couldn't be happier.

Reply from EuroOptica™
First time writing a review. Everyone there are super sweet and helpful. They care a lot about their customers.

Reply from EuroOptica™
Excellent service and communication from Ellen and Creig.

Reply from EuroOptica™
Starting with Odila Raman, an incredibly warm and helpful person who guided me not to just buy the perfect eye glasses within my budget by going the extra mile but also recommended and scheduled a comprehensive eye check up which lead me to another wonderful team of Natalie, Dr Rimms and the other staff. I have never experienced such luxurious and caring set of people at an eye centre ! Highly highly recommend this team to anyone seeking eye glasses or eye check up ! Loved the extra touch of coffee, assorted teas and chocolates ! Felt very very special on my visit to them yesterday.

Reply from EuroOptica™
Odila was an excellent eyewear stylist. It was such a pleasure working with her to find the right glasses. I am thrilled with my new look! Run to Eurooptica now!

Reply from EuroOptica™
Store was clean, open and friendly. Make sure you come for Odila! She is patient and will make sure you meet your needs.

Reply from EuroOptica™
Today was the best experience of my life related to eyewear. It happened at eurooptica, 280 Columbus Avenue, NYC.
Odila Roman, the eyewear stylist who helped me, was incredibly capable and personable. She seemed to go out of her way to make sure my needs were met--and quickly, too. She's raised the bar for service, and I'm very grateful.

Reply from EuroOptica™
Professional and fast service! Came into the store to get my sunglasses fixed. Alex and Jared came to my service and i was out in no time.

Reply from EuroOptica™
Jared was SO helpful! the staff at the entire establishment was so nice and understanding. they helped me with getting contacts on short notice!

Reply from EuroOptica™
I need a complicated progressive lens in my eyeglasses. EuroOptica does a great job; I have used them for 15+ years. They have a nice selection of frames and get the lens right every time. Adela is terrific to work with - very professional and helpful. Ask for her!

Reply from EuroOptica™
Jared & Sean helped me fix a pair of vintage sunglasses! They were so helpful!

Reply from EuroOptica™
I walked in to buy new reading glasses and didn’t see any that were quite right for me, so Ellen and Creig started playing with shapes and colors and made me custom glasses that I absolutely love. Thank you for the superb experience and wonderful glasses!

Reply from EuroOptica™
Thank you Ellen, the Commander in Chief, for building a lovely environment. Extraordinary service all around. Thanks thanks thanks!

Reply from EuroOptica™
Awesome customer service and in store experience!

Reply from EuroOptica™
I have been going to EuroOptica for many years and have always received excellent care. My most recent experience was superb as well. Ellen and Craig were knowledgeable, professional and reliable. They resolved my difficult issues with patience, warmth and compassion. Thank you!

Reply from EuroOptica™
The optometrist (Dr. Rimm) did a very professional exam and explained everything to me thoroughly. the glasses came out great and arrived BEFORE they were promised. thanks!
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.