Today was the best experience of my life related to eyewear. It happened at eurooptica, 280 Columbus Avenue, NYC. Odila Roman, the eyewear stylist who helped me, was incredibly capable and persona... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Today was the best experience of my life related to eyewear. It happened at eurooptica, 280 Columbus Avenue, NYC. Odila Roman, the eyewear stylist who helped me, was incredibly capable and persona... See more
Company replied
My dog chewed up my frames on my prescription glasses and I checked everywhere to located replacement frames. Numerous places, including my optometrist, said they were unavailable as they were discon... See more
This seems more like a day spa visit than a trip to the opticians. Upon entering, you are greeted with a choice of amazing teas and coffees - all sorts - and designer chocolates and/or water. We first... See more
Company replied
Excellent Customer Service. I am Thrilled with all three pair of glasses that Ellen, Creig, Jared and Alex helped me to select. So Helpful, so friendly and absolutely beautiful glasses. We left the st... See more
Company replied
One of the most exclusive Eyewear Boutiques in New York City. We offer a large selection from a vast variety of handmade European Designer Frames. We bring you the comfort and convenience all in one place to see an eye doctor, have an eye exam, browse through a huge collection of exclusive eyewear, and have your prescription lenses customized in our on-site laboratory
280 Columbus Ave, 10023, New York, United States
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very wide selection and patient staff. Odila was key in helping me zero in on the best choice. Plus they have candy!! Highly recommend!
Odila made the daunting for me task of selecting a frame I really liked, very pleasant & successful. She has amazing patience as ir was hard to decide. Beautiful frames, beautiful staff, Thanks Odilia for your expertise & patience guiding my selection

Reply from EuroOptica™
Thank you to Creig for adjusting my new glasses, even though they were purchased elsewhere and the store was busy. Ellen has a fabulous team and there are beautiful glasses everywhere - I will definitely be back when I need a new pair! Thanks again.

Reply from EuroOptica™
Ellen and the Eurooptica’s team renders an amazing and efficient service. I highly recommend. Thank you very much Ellen. Craig and all team !

Reply from EuroOptica™
Ellen the commander in chief and team are amazing. I always have a great experience when going there. The staff are always so friendly and helpful. Would recommend to anyone looking for a new script or are interested in changing frames. They have a beautiful selection there as well.

Reply from EuroOptica™
Looking for incredible European design glasses we run into Creig @ Eurooptica in Manhattan . He is a real genius on analyzing my prescription and explaining how best to use my measurement on each eye. Also very precise on giving options according to my taste requirements

Reply from EuroOptica™
I have been a long time happy client. Recently I decided to freshen my look. Ellen Commander and Chief were tremendous to work with and I now have 3 new pair that I am delighted with. Great experience.

Reply from EuroOptica™
Excellent Customer Service. I am Thrilled with all three pair of glasses that Ellen, Creig, Jared and Alex helped me to select. So Helpful, so friendly and absolutely beautiful glasses. We left the store happy and satisfied, after a lovely caramel latte, a chocolate bon bon and a fabulous team weighing in and helping us to find the perfect and most stylish glasses! Can’t wait to shop for my next pair!!!!

Reply from EuroOptica™
Plastic came off the end of my glasses and Craig helped me. I was serviced right away!

Reply from EuroOptica™
EuroOptica provides excellent service. I had damaged the frames for my IC! Berlin glasses and was helped by Creig who carefully repaired them while I waited in the store. He also showed me a number of new frames and explained my options given the short timeframe I have before my current travel plans. The entire staff was friendly and attentive. Thank you for the great service!

Reply from EuroOptica™

Reply from EuroOptica™
This seems more like a day spa visit than a trip to the opticians. Upon entering, you are greeted with a choice of amazing teas and coffees - all sorts - and designer chocolates and/or water. We first went there around New Year's, and they were serving prosecco! I needed new frames and a new prescription. The exam was done downstairs, state-of-the-art equipment. And so much care and time were take by everyone there to make my experience - from figuring out the bifocal choice to suit me, to looking at new frames (I ultimately kept my old frames.) Special shout out to Craig, the most amazing optician ever.

Reply from EuroOptica™
Very professional and very gracious. I walked in to ask if they could adjust titanium frames that I couldn’t get serviced at the store where they were purchased. It was done - carefully and well - on the spot for no charge. Next time, I’ll start here.

Reply from EuroOptica™
Everyone is super nice and took so good care of me Creig and Ellen were the best! Thank you so much

Reply from EuroOptica™
I needed a pair of sunglasses repaired. Craig and Ellen were incredibly helpful as they quickly repaired them - free of charge! I will be definitely going here for all my sunglass needs going forward! 5 star experience!

Reply from EuroOptica™
My glasses had been broken and Creig Graham, a very very kind and handsome guy, helped me fix it! So professional and impressed me a lot.

Reply from EuroOptica™
The whole service is amazing. Creig Graham is a great person and professional. He cut lenses for sunglasses and helped me to fix them.
While I was waiting I was offered to drink a coffee (and you can choose the taste and type of coffee! Not a regular one) and chocolates.
I will definitely come back for the new pair of glasses and I highly recommend to visit the store.

Reply from EuroOptica™
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.