My company is new to importing goods to UK, and pleased to say Europa made the process very straightforward, all shipments being delivered quickly and accurately.
Company replied
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Review summary
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Always great communication. Good service and helpful Portal so you can track all your shipments.
Company replied
We work closely with Ben Sindel and his team at Europa Worldwide, and they’re absolutely spot on. Always professional, responsive and just easy to deal with exactly what you want in this industry.... See more
Company replied
I've been working with Europa for over 5 years now. Thanks to Europa I've been exporting UK manufactured parts accross the globe. Tom Mahoney has been my contact and I've only had positive experience... See more
Company replied
Company details
Written by the company
We’re dedicated to transporting getting goods from A to B on time by air, road and sea and with expert 3pl, and warehousing facilities we can store, pack and despatch. European road freight, air freight, sea freight and logistics. Europa Worldwide Group – we have a passion for logistics.
Contact info
Shield Road, DA1 5UR, United Kingdom
- marketing@europa-worldwide.com
- europa-worldwide.com
4.3
Excellent
105 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 77% of negative reviews
Typically replies within 1 month
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They charged me £130 to export £174…
They charged me £130 to export £174 worth of paint to France. They flicked responsibility to a French import company who charged me another £160 and three weeks later the paint still hasn't arrived! They claimed they knew what to do post Brexit. Total rip off. Utterly useless. I'd have been better off using a pigeon. AVOID!!
May 4, 2021
Unprompted review
They couldn't organise one simple delivery…
They couldn't organise one simple delivery...
I called them multiple times, but they had no idea what was going on. They also told me I was rude and hung up on me! When I'm the customer! Unbelievablely bad service.
So far the serivce has been so poor and my package has not been delivered (they don't know where it is). However, in the end one nice lady did finally help me with my delivery. We'll see how it goes from here...
April 20, 2021
Unprompted review
Very bad service
Very bad service
The tracking number is not moving , and there is no previous notification before delivery even for a shipment which is 450 K
The staff are not helpful at all and quite rude
I was about to loose a very expensive shipment because the manager ask the driver infront of me to leave it on the street
They send the driver with a very heavy shipment and he has only my address , no phone number or even email
June 9, 2020
Unprompted review
Shocking service!
Shocking service!
We have cancelled all work with Europa freight with immediate effect
Shipped a large 400kg pallet to Denmark, their subcontractor smashed the steel and bent solid steel (I can only assume using a forklift)
Despite the customer signing for goods as damaged they refused to return the items and offered a pathetic refund amount leaving our company and our customer high and dry!
They are cheap for a reason, the service is poor
Take your business elsewhere
March 19, 2020
Unprompted review
Supposed to be a delivery company
Supposed to be a delivery company, couldn’t organise a p*ssup in a brewery. Unreliable, liars who promise a delivery and don’t deliver.
October 6, 2017
Unprompted review
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