Purchased the Mor Marshmallow perfume and selection of other Mor products for a family member on their birthday. She was so surprised, everything was beautifully presented and made her feel so special... See more
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A beautifully boxed and excellently presented hamper. The contents were of good quality and there a tempting selection of goodies. The wine was a good South Australia shiraz. Delivery time was 6 days... See more
I had difficulty when trying to purchase on line, so called (phoned) the given number and can only say that as said above, the lady I spoke with was wonderful - so patient and great service. Thank y... See more
The parcel originally ordered on Tuesday morning, Attempted delivery to front reception of the hospital on the Thursday morning but my friend had been discharged. Paid for re-delivery that night! (a... See more
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Unique gifts to suit a wide range of recipients and occasions, delivered Australia-wide
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Nice Gifts
Our daughter lives in Sydney, so this is a good way to send a present.
June 10, 2016
Unprompted review
MIL Mother's day and Birthday combo
the gift I purchased was delivered in a timely fashion to regional Victoria, and the gift was well appreciated.
June 7, 2016
Unprompted review
wrong delivery date
i ordered my stuff for a family members birthday for it to arrive on a specific date. the package came 2 weeks early how ever.
May 27, 2016
Unprompted review
Reply from Everything But Flowers
Hi Jep, thank you for your feedback and my apologies for my delayed response to you. I can see from your order that indeed you did ask for a delivery date that was two weeks later than the date we actually delivered. With standard shipping we are unable to guarantee an exact date, and in the case of your order it was dispatched in plenty of time to allow for the longer estimated delivery time to a regional area. The very early delivery was a combination of our team being too generous with the delivery timeframe and dispatcing too early, and the courier delivering in record time, which is not always the case! I sincerely apologise for the inconvenience caused by the early delivery. I hope that you will entrust Everything But Flowers with your future gift orders. Kind regards, Amy, COO | Everything But Flowers
Handbag
I ordered a handbag for my sister-in-law's 70th birthday and was delivered on time for her birthday so I was very pleased with everything
May 22, 2016
Unprompted review
excellent
this was my second time of purchasing from them, again they delivered promptly.
i send my 85yr old Mother the Mothers Day promotion .
My mum received the gift with in 3 days of my order i was so happy, mum had never had a gift like this and loved it she said ooh maybe one or two chocolates a day i laughed i said mum you eat as many as you like enjoy the gift.
she is will use the empty Tea Pot as a vase for a plant when all chocolates are finished
thank you Everything But Flowers.
Cheryl
May 5, 2016
Unprompted review
Prompt delivery, really good service.
Very happy with the service received . Gift promptly delivered
April 13, 2016
Unprompted review
Excellent!
Highly recommend EverythingButFlowers to anyone who wishes to send gifts.
April 13, 2016
Unprompted review
I use often and am happy with quality and delivery
I have ordered 4-5 times and have been pleased with this company. I haven't ever spoken to them on the phone, just ordered online each time. I would recommend them to friends and family.
April 7, 2016
Unprompted review
DO NOT USE THIS COMPANY
This is the worse company I have dealt with for a long time They have the worse customer service I have ever encountered rude and will NOT resolve the problem. The 2 gifts I ordered one was completely wrong and the other arrived damaged when I sent it back they would not return the gift. When you try to speak to a manager you get the same guy he works at a call centre and is extremely rude and unhelpful. Read other reviews there are a lot of unhappy people who have had the same problems.
December 15, 2015
Unprompted review
Stayed Fresh for over a week
Fast delivery, gorgeous flowers that stayed fresh for over a week!
November 30, 2015
Unprompted review
The perfect service
The product arrived so quickly and the quality of the item was second to none. I will continue to do all my online shopping here and recommend to all my friends.
November 26, 2015
Unprompted review
Unique gifts with a huge range and fast delivery
Thanks for a great range I found the perfect gift for my teenage niece after spending time desperately looking elsewhere, and you delivered so quickly that I'll be back for sure.
November 26, 2015
Unprompted review
DISSATISFIED!!
THE GIFT I ORDERED FOR MY COUSIN'S 21ST DID NOT ARRIVE YESTERDAY AND IS NOT THERE THIS MORNING!!
AS YOU CAN IMAGINE THE SURPRISE ELEMENT IS NOW GONE!
THIS IS NOT THE FIRST TIME THIS HAS HAPPENED BUT I GAVE EVERYTHING BUT FLOWERS THE BENEFIT OF THE DOUBT SO I WILL NOT BE DEALING WITH THEM OR RECOMMENDING THEM IN THE FUTURE!!
I HAVE NO IDEA WHERE THE GIFT IS IN THE SYSTEM ???
November 16, 2015
Unprompted review
Reply from Everything But Flowers
Hi Diane, thank you for your comments. I can certainly understand your disappointment that your cousin did not receive her 21st Birthday gift, however it is my understanding that you had a pleasant conversation with our Customer Service Manager this morning, and it was established that you entered an incorrect delivery address when placing the order. Without a correct delivery address, our couriers are unable to deliver, and this explains why the gift was not delivered and is on its way back to us. It is also my understanding that you and our Customer Service Manager came to a resolution regarding your order once it arrives back with us. Please do let us know if we can be of any further assistance by contacting us at sales@everythingbutflowers.com.au or on 1300 459 452. Kind regards, Amy, COO | Everything But Flowers
Highly recommended!
Excellent range of gifts for whoever I'm trying to shop for and great speedy delivery every time! I started using this website for gifts but now often buy myself things here as well.
November 16, 2015
Unprompted review
STILL NOT DELIVERED!!!!
The parcel originally ordered on Tuesday morning, Attempted delivery to front reception of the hospital on the Thursday morning but my friend had been discharged. Paid for re-delivery that night! (another 10.95) Still not delivered over 10 days later!!! Said they were delivering within 3 days. Not a phone call till I sent an email. The girl was super apologetic on the phone as she had just started with the company. Will never use them again!!!! No phone call saying any problems with delivery either!!! So disappointed as my friend had brain surgery and was in a bad way.
November 15, 2015
Unprompted review
Reply from Everything But Flowers
Hi Stacey, thank you for taking the time to leave your feedback, and for choosing Everything But Flowers for sending a gift to your friend in hospital - I can certainly understand your disappointment that you friend has still not received his gift, particularly considering he is not in a good way following brain surgery. Indeed the package was initially returned to us, and you paid for it to be resent on the same day you were informed about the return. An alternative address was given a few days later, after which the package was dispatched. According to the tracking, the delivery is still in transit, and you are absolutely correct that it should have been successfully delivered by now. I will be on touch with the courier first thing in the morning and update you as soon as I can. My sincere apologies that this has taken longer than it should have. Kind regards, Amy, COO | Everything But Flowers
Completely satisfied
Prompt delivery of goods ordered. Goods accurately represented.
November 15, 2015
Unprompted review
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