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Exact Delivery Reviews 

323
•
TrustScore 5 out of 5

4.8

Courier and Delivery Service
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Review summary

Created with AI, based on recent reviews

Evaluating 314 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the helpful staff and smooth delivery process, noting that drivers communicate arrival times clearly, arrive punctually, and always handle furniture with great care. Consumers also appreciate the competitive prices, fast responses, and excellent communication from the very beginning all the way to the final drop-off. However, some people mentioned encountering rude drivers, unexpected extra fees for stairs, or unprofessional behavior during the drop-off process. A few consumers also noted poor communication, missed time slots, or instances where delivery workers left items outside instead of bringing them inside.

What people talk about most

Delivery service

Reviewers highlight positive aspects of delivery_service, noting excellent communication and punctual... See more

Staff

Users describe positive interactions with staff, highlighting excellent communication and helpfulness... See more

Service

Consumers find service to be positive, highlighting professional drivers and reasonable prices. Reviewers... See more

Product

Customers had extremely positive experiences with their product purchases and delivery services. Reviewers... See more

Price

Customers consistently note positive experiences with price, highlighting very reasonable rates and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Courier kept us informed all the way from collection to delivery. Driver and drivers mate were very frendly, and careful of the couch that was been delivered and very careful of our property when br... See more

Rated 5 out of 5 stars

Excellent service, exactly on time from top notch people, easy to contact, super helpful and use a very good system to keep track of delivery every step of the way. Delivered with care and faultless c... See more

Rated 5 out of 5 stars

I was given a date for delivery Monday 27th to Tuesday 28th, they messaged Tuesday with a time slot, I was then asked if time was suitable etc, Tuesday I was sent message when they were an hour away t... See more

Rated 5 out of 5 stars

Reliable Service From start to finish, this has been an excellent company to deal with. Accurate quote for the job with no hidden extras. Although I wasn't present for the collection, I understand th... See more

Company details

  1. Courier and Delivery Service

Written by the company

Delivery services with jest of coffee

Contact info

4.8

Excellent

TrustScore 5 out of 5

323 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 17% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(323)

323 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Excellent Communication skills

Excellent Communication skills, polite and helpful staff
Always ready to support
Reasonable prices with Excellent services
Professional drivers and quality Services delivery beyond expectations
Excellent care for goods and helpful drivers

August 3, 2026
Unprompted review
Rated 5 out of 5 stars

Efficient Delivery Service

Good communication throughout the delivery process and glad to have updates on timing. Actual delivery went smoothly and the guys were very accommodating on the desired location of the item

August 1, 2026
Unprompted review
Rated 5 out of 5 stars

We are extremely happy with our…

We are extremely happy with our purchase. We were notified all the way of the delivery ( 3 hour window day before then call 15 mins before arrival) The delivery guys could not have been more helpful in getting the chair in situ for the elderly recipients. Very impressed Thank you

July 31, 2026
Unprompted review

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