Experience It Now Travel Reviews 

97
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 42 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being exceptionally helpful, friendly, and knowledgeable, often going above and beyond to meet their needs. Reviewers appreciate the personalized approach and patience shown by agents, ensuring a smooth and stress-free booking experience. This meticulous service often results in customers finding excellent deals and perfect holiday arrangements tailored to their specific requirements. No significant recurring issues or dissatisfactions were noted by customers, with feedback consistently highlighting positive interactions and successful holiday bookings.

What people talk about most

Staff

People report positive experiences with staff, consistently describing them as friendly, helpful, and... See more

Holidays

Reviewers highlight positive aspects of holidays, with many expressing satisfaction with the thorough and... See more

Booking process

Customers had positive experiences with the booking process, often highlighting the ease and helpfulness of... See more

Service

Reviewers consistently express satisfaction with the service, highlighting its thoroughness and efficiency.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We popped into the Langney, Eastbourne branch to get advice for a city break to Porto to celebrate our son's 21st Birthday. Tracey made us feel welcome and spent a lot of time with us asking our req... See more

Rated 5 out of 5 stars

Tracey was brilliant. Spent a long time helping us find and arrange our perfect long distance getaway. Took the time and trouble to understand our needs, clarify our options and choices, and find the... See more

Rated 5 out of 5 stars

First time we have used Experience it now travel agent in Seaford. Extremely welcoming, helpful and went beyond to find us the specific holiday we wanted. We booked 2 holidays and planning another wi... See more

Rated 5 out of 5 stars

Could not fault chloes service at the peacehaven branch. She was extremely patient, nothing was too much trouble. She provided an absolute 1st class ****service, took all the hassle out of my hands... See more


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Travel Aggregator

Written by the company

Book your holiday with Experience It Now Travel, your trusted independent travel agency situated in East Sussex. Operating across four convenient locations in Peacehaven, Newhaven, Seaford, and Eastbourne. Partnering with the biggest brands such as easyJet, TUI, Jet2, MSC, Royal Caribbean, and many others. Let us find your dream holiday, offering you unmatched experiences and lasting memories. Your journey begins right here!


Contact info

4.9

Excellent

TrustScore 5 out of 5

97 reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

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4.9

All reviews

(97)

42 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Ian Booth

Always book our Holidays through Experience travel Kim and her team Always really helpful and deliver a good service Any queries dealt with quickly and they always find us a good holiday We will definitely be using Experience travel in the future

October 9, 2023
Unprompted review
Rated 5 out of 5 stars

what a joy to find this travel shop

i had so many quotes, help ,advice yet none matched experience it now travel, Renae (Eastbourne branch)was fantastic from my 1st email query to my many many more to follow as being a total novice in booking a cruise she helped answer my every question with zero pressure to book. Yet with previous travel quotes i felt it was purely a hurry to lets book now. Then speaking with Renae for the 1st time over the phone her voice matched her lovely emails. For something that worried me to book she made it all so reassuring and easy,i will always book through this company and have been spreading there name all to my friends, Lily

October 9, 2023
Unprompted review
Rated 5 out of 5 stars

Alison's attention to detail and…

Alison's attention to detail and personal servcie was outstanding. Nothing was a problem and made our holiday perfect. Since then we have used her for the last 3 years sourcing, negotiating and planning every holiday. First class. !

October 9, 2023
Unprompted review
Rated 5 out of 5 stars

The Personal touch !

Julia & Kim are so passionate about their work - go over and above to make your holiday exactly as you would like, our mega trip to the Far East for a month was totally organised for us in every minute detail we were so looked after, really looking forward to our next adventures - Thank you ladies xx

March 4, 2023
Unprompted review
Rated 5 out of 5 stars

We had such a positive experience when…

We had such a positive experience when booking our holiday with Experience It Now Travel. Kim listened to what we wanted and delivered! We wanted a family resort with plenty of entertainment for the children and this was exactly what Kim found for us. We even requested a top floor room with pool view and Kim managed to organise this.
We would definitely recommend Experience It Now Travel and will be returning for future bookings.

August 1, 2023
Unprompted review
Rated 5 out of 5 stars

Friendly and knowledgeable

So very happy. We went in to book a mini break for my 40th and we knew roughly what we wanted but had a few questions and concerns. When we walked in we were greeted with a lovely smile which put us at ease. Kim was very knowledgeable and helpful, she contacted the hotel we wanted to stay at and got our concerns answered with ease. It was so easy to do and we will definitely be booking with Kim again in the future. Highly recommend.

March 17, 2023
Unprompted review
Rated 5 out of 5 stars

I had a fantastic experience

I had a fantastic experience, booking our holidays for 2024, our travel Consultant Kim, was superb, she keep us inform at all times, I will recommend Experience It Now Travel at Langney Shops to all my friends and family,

September 14, 2023
Unprompted review
Rated 4 out of 5 stars

What a Find

This is an independent travel agency and books holidays on behalf of tour operators . My local branch is in Eastbourne and I have only just discovered them. The staff, especially Julie are friendly and do you a great job of finding the right holiday for the client. I am glad to say I have booked two holidays with them and found the process so easy.

October 31, 2022
Unprompted review

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