Express bike insurance Reviews 

4,018
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 1,328 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the very reasonable prices and great value for money offered across their insurance policies. People also love how exceptionally quick, easy, and completely straightforward the entire online application process is to navigate. Consumers often mention that the customer service team members are extremely friendly, polite, and genuinely helpful. However, some people were dissatisfied with unexpected extra costs and steep price increases experienced during policy renewals. Reviewers also noted that making changes to their coverage could sometimes trigger confusing, frustrating, and expensive additional fees.

What people talk about most

Price

Reviewers mention positive feedback about price, consistently highlighting very competitive quotes and... See more

User experience

Customers consistently note satisfaction with the user experience, highlighting the simple online renewal... See more

Service

People report positive experiences with service, highlighting great prices, easy arrangements, and helpful... See more

Value for money

Clients share positive opinions on value for money, frequently highlighting affordable premiums and great... See more

Staff

Reviewers highlight positive aspects of staff, frequently describing representatives as helpful,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Purchased this policy via a comparison site. Had never heard of this company before but the price was so amazingly reasonable thought it was a scam somehow so came out deleted all history and cookies... See more

Company replied

Rated 5 out of 5 stars

Missus does this for me as it’s her job but I had to sit in and give some info. Process was easy to follow and reasonably clear. Just had issues with accident description. Price came up and allowed us... See more

Company replied

Rated 5 out of 5 stars

Sorted out cover for all my motorcycles under one policy and saved me money. The agent was super helpful, professional, friendly and knowledgeable ;though it did take three separate attempts to get... See more

Company replied

Rated 5 out of 5 stars

Very easy to do and they sort queries out quickly and when you’ve got a lot of other things going on in your life this is very helpful as it’s one less thing to worry about thank you

Company replied


Company details

  1. Insurance Broker
  2. Insurance Agency
  3. Motorcycle Insurance Agency

Written by the company

At Express Insurance services, we’re avid biking enthusiasts like you. We know that your bike needs specialist cover. And it’s that knowledge that has made us one of the UK’s established bike insurance policy providers. It doesn’t matter whether you use your bike to commute to work, relax at the weekend or get into some serious off-road action – we’ll help you get the right insurance to suit your needs.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

4K reviews

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4-star
3-star
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1-star

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4.6

All reviews

(4,018)

1,312 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Easy and price competitive

Easy and price competitive. Have not had to make a claim (touch wood!) but no reason to doubt.

September 16, 2026
Express bike insurance logo

Reply from Express bike insurance

Thank you for taking the time to write a review about your experience.

It is brilliant to hear that setting things up went smoothly and that you were pleased with the value of your quote, and we share your hope that you will not end up needing to use your cover.

Should you ever need anything else, please do reach out to us.

Kind regards,
Vicky @ Express Insurance Services

Rated 5 out of 5 stars
Express bike insurance logo

Reply from Express bike insurance

Thank you for taking the time to leave a review.

It is brilliant to hear that our team managed to arrange your cover so promptly and without any delay.

If there is anything else you ever need, we are always more than happy to assist.

Kind regards,
Vicky @ Express Insurance Services

Rated 5 out of 5 stars

Have been with Bikesure for a long time

Have been with bike sure for a long time ,only thing is I have to ring them and I get a cheaper renewal ,than what they quote, which is annoying as they should be sending you their cheapest away

March 4, 2026
Express bike insurance logo

Reply from Express bike insurance

Thank you for taking the time to write a review and share your feedback with us.

It is completely understandable how frustrating it must be to spend time on the phone just to get a lower figure that could have been offered from the start, though we are pleased we were able to bring your cost down in the end.

Should you ever need anything else from our team, please do reach out.

Kind regards, Tahara @ Express Insurance Services

Rated 1 out of 5 stars
Express bike insurance logo

Reply from Express bike insurance

Thank you for your review. We're sorry to hear that you'd like to cancel your automatic renewal.

We understand that customers want to remain in control of how their policies renew, and we're sorry if this has caused any frustration. To ensure your automatic renewal is cancelled and your preferences are updated correctly, please contact us directly and a member of the team will be happy to assist.

If you would like to discuss your concerns or log a complaint, please contact us via the link below:

www.expressbikeinsurance.com/contact-us

Thank you for taking the time to share your feedback.

Kind regards

Chelsea @ Express Insurance Services

Rated 5 out of 5 stars
Express bike insurance logo

Reply from Express bike insurance

Thank you for taking the time to write a review.

It is wonderful to hear that your experience went so smoothly and that our rate hit the mark for you.

Please reach out if we can ever be of support with anything else.

Kind regards, Tahara @ Express Insurance Services

Rated 5 out of 5 stars

Insurance Renewal

Easy to deal with and a very competitive price, 10/10

September 6, 2026
Express bike insurance logo

Reply from Express bike insurance

Thank you for taking the time to write a review and give such a great rating.

It is brilliant to hear that setting up your cover went so smoothly and that our premium came out on top for you.

Please do reach out if there is ever anything further we can assist you with.

Kind regards, Tahara @ Express Insurance Services

Rated 5 out of 5 stars

Excellent all throughout

Excellent all throughout

September 8, 2026
Express bike insurance logo

Reply from Express bike insurance

Thank you for leaving us a review and sharing your experience.

It is fantastic to hear that your experience with us was top-tier from start to finish. We always strive to make things smooth and hassle-free, so knowing we hit the mark for you means a great deal to our team.

If there is anything else we can do to help you in the future, please feel free to reach out anytime.

Kind regards,
Vicky @ Express Insurance Services

Rated 5 out of 5 stars

It was so easy to get my insuran easy processance,no…

It was so easy to get my insurance,no lengthy form filling it took just minuets to complete

August 21, 2026
Express bike insurance logo

Reply from Express bike insurance

Thank you for letting us know about your experience.

Getting set up online should always feel quick and uncomplicated, so it is brilliant to know you were sorted out in just moments without any unnecessary hassle.

We are right here if you need anything else going forward.

Kind regards,
Vicky @ Express Insurance Services

Rated 5 out of 5 stars

Simple to join.

September 14, 2026
Express bike insurance logo

Reply from Express bike insurance

Thank you for sharing your feedback with us.

We are delighted to hear that setting up your agreement with our team was such an easy and seamless process.

Please reach out if there is anything further we can do to support you.

Kind regards,
Rachel @ Express Insurance Services

Rated 5 out of 5 stars

Biker mice…

Was straight forward to insure and happy with the price.Thanks

September 6, 2026
Express bike insurance logo

Reply from Express bike insurance

Thank you for taking the time to leave a review.

It is great to hear that setting up your cover went so smoothly and that you were pleased with the value of your quote.

If you ever need a hand with anything else, please get in touch with our team.

Kind regards, Tahara @ Express Insurance Services

Rated 5 out of 5 stars

Fast and a good price

Fast and a good price

September 6, 2026
Express bike insurance logo

Reply from Express bike insurance

Thank you for taking the time to write a review.

It is great to hear that setting up your cover was completed so swiftly and that you felt the overall cost was very reasonable.

If you ever need any further support, please get in touch with us.

Kind regards, Tahara @ Express Insurance Services

Rated 5 out of 5 stars
Express bike insurance logo

Reply from Express bike insurance

Thank you for taking the time to write a review.

It is wonderful to hear that you were pleased with the overall cost of your premium and managed to secure the exact protection you were looking for.

Should you ever require any extra support from us, please do not hesitate to contact us.

Kind regards, Tahara @ Express Insurance Services

Rated 4 out of 5 stars

Quick and efficient

Easy and straight forward

September 4, 2026
Express bike insurance logo

Reply from Express bike insurance

Thank you for getting in touch to share your experience with us.

We are delighted that you found our process simple and hassle-free to complete.

If you ever require any further support from us, please do not hesitate to reach out.

Kind regards, Kirsty @ Express Insurance Services

Rated 5 out of 5 stars

Positive Review.

Very easy to book on line.

September 4, 2026
Express bike insurance logo

Reply from Express bike insurance

Thank you for sharing your thoughts with us.

It is wonderful to hear that arranging your cover through our website was such a hassle-free process.

If you ever need any support from us in the future, please do get in touch.

Kind regards, Kirsty @ Express Insurance Services

Rated 5 out of 5 stars

Good customer service

Quick and simple

September 2, 2026
Express bike insurance logo

Reply from Express bike insurance

Thank you for sharing your thoughts on your experience.

It is brilliant to hear that setting everything up was so straightforward and took just a matter of moments to get covered.

If you ever need a hand with anything else, please feel free to reach out to us.

Kind regards, Kirsty @ Express Insurance Services

Rated 5 out of 5 stars

Really easy to deal with

September 10, 2026
Express bike insurance logo

Reply from Express bike insurance

Thank you so much for leaving a review.

It is wonderful to hear that your experience with us was smooth and hassle-free from start to finish.

Please let us know if we can assist you with anything else in the future.

Kind regards, Kirsty @ Express Insurance Services

Rated 5 out of 5 stars

Easy and quick to set up insurance

Easy and quick to set up insurance for my vintage chopper, now I can take her out for a Sunday coffee bike met at Supper Sausage

September 9, 2026
Express bike insurance logo

Reply from Express bike insurance

Thank you for taking the time to share your feedback with us.

We are delighted to hear that securing coverage for your classic bike was such a smooth and hassle-free process and that you are all set to head out to your weekend meet-ups.

Should you ever need anything else from us, please feel free to reach out to our team.

Kind regards, Tahara @ Express Insurance Services

Rated 5 out of 5 stars

Absolutely brilliant

Absolutely brilliant

September 9, 2026
Express bike insurance logo

Reply from Express bike insurance

Thank you for letting us know about your positive experience.

It is wonderful to hear that every aspect of our service met your expectations so well.

If you ever need any support from us, please feel free to reach out.

Kind regards,
Vicky @ Express Insurance Services

Rated 5 out of 5 stars

Great price easy to deal with this…

Great price easy to deal with this company

September 9, 2026
Express bike insurance logo

Reply from Express bike insurance

Thank you for taking the time to write a review.

It is wonderful to hear that you secured such a competitive premium and found your interaction with us so straightforward.

Please reach out if you ever require any further support.

Kind regards,
Vicky @ Express Insurance Services

Rated 5 out of 5 stars
Express bike insurance logo

Reply from Express bike insurance

Thank you for taking the time to share your feedback with us.

It is fantastic to hear that you had such a pleasant experience with our team members and found everyone so eager to assist.

Should you ever need any support from us in the future, please feel free to reach out.

Kind regards, Leanne @ Express Insurance Services

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