Purchased this policy via a comparison site. Had never heard of this company before but the price was so amazingly reasonable thought it was a scam somehow so came out deleted all history and cookies... See more
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Missus does this for me as it’s her job but I had to sit in and give some info. Process was easy to follow and reasonably clear. Just had issues with accident description. Price came up and allowed us... See more
Company replied
Sorted out cover for all my motorcycles under one policy and saved me money. The agent was super helpful, professional, friendly and knowledgeable ;though it did take three separate attempts to get... See more
Company replied
Very easy to do and they sort queries out quickly and when you’ve got a lot of other things going on in your life this is very helpful as it’s one less thing to worry about thank you
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Company details
Written by the company
At Express Insurance services, we’re avid biking enthusiasts like you. We know that your bike needs specialist cover. And it’s that knowledge that has made us one of the UK’s established bike insurance policy providers. It doesn’t matter whether you use your bike to commute to work, relax at the weekend or get into some serious off-road action – we’ll help you get the right insurance to suit your needs.
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4.6
Excellent
4K reviews
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Took out a motorcycle policy yet they…
Took out a motorcycle policy yet they added extra premium to the policy as they thought they found a fault claim against me. I sent them emails to prove it was a no fault claim but they didn’t reply or adjust policy so paid more for nothing another rip off company to try and avoid !
July 3, 2026
Reply from Express bike insurance
Thank you for your feedback. We're sorry to hear that you were unhappy with your experience.
We understand how frustrating it can be when there are questions regarding claims information and policy premiums. Insurers rely on the information available to them when assessing risk, but we appreciate the importance of reviewing any evidence provided by our customers and responding promptly to correspondence.
We're disappointed to hear that you feel your emails were not adequately addressed and that your concerns regarding the claim status were not resolved to your satisfaction. We'd welcome the opportunity to investigate this matter further and review the handling of your policy and communications.
Please contact our customer service team with your policy details so we can look into this for you and ensure your concerns are fully reviewed.
Kind regards,
Chris @ Express Insurance Services
Excellent and very good price!
August 22, 2026
Reply from Express bike insurance
Thank you for sharing your thoughts with us.
We are delighted to hear that you had such a positive experience and bagged a great deal on your cover.
If you ever need anything else, we are always on hand to help.
Kind regards, Tahara @ Express Insurance Services
Reply from Express bike insurance
Thank you so much for leaving us a review.
It is fantastic to hear that your experience with us was so smooth and that our staff were able to assist you with such a high level of expertise.
Should you require any additional support in the future, please feel free to reach out to us.
Kind regards, Tahara @ Express Insurance Services
Greta service & care
Greta service & care, I’ve been with them for years I can’t fault them.🖖
August 30, 2026
Reply from Express bike insurance
Thank you for sharing your feedback with us today.
It is brilliant to hear how much you value our ongoing support and that our team has kept you feeling so well looked after throughout your time with us.
If you ever need a hand with anything else, please just get in touch.
Kind regards, Tahara @ Express Insurance Services
I was lookimg online looking for…
I was lookimg online looking for cheaper quoye even though it was couple dearer the the one i first pick but can't do the one which you habe to ring up but with express i can paid on line with all tje information i had given them woth little help member of the staff they have helpe ony behalf as it was dome syraight awsy very please with outcome of it thanks to express
September 2, 2026
Reply from Express bike insurance
Thank you for taking the time to write a review.
It is wonderful to learn that you found it so straightforward to complete your purchase on our website with support from our representative, helping you secure your policy quickly and with complete peace of mind.
Should you ever require any further support from us in the future, please feel free to reach out.
Kind regards,
Vicky @ Express Insurance Services.
Very good and reasonable price
September 1, 2026
Reply from Express bike insurance
Thank you for leaving us a review.
It is great to know you were pleased with the service you received and felt the cost of your cover offered good value.
If there is anything else you need assistance with, please feel free to reach back out to us.
Kind regards,
Vicky @ Express Insurance Services.
Reply from Express bike insurance
Thank you for sharing your feedback. We appreciate your review and understand your frustration at having to pay more after your original insurance offer had expired. Insurance quotes are only valid for a set period, and once the renewal date has passed, insurance rates can change based on factors such as market conditions and underwriting criteria. Unfortunately, once a quote has expired, we are unable to honour the original price. We recognise this can be disappointing.
If you would like to discuss your concerns or log a complaint, please contact us via the link below:
www.expressbikeinsurance.com/contact-us
Your comments are valuable and help us understand how we can improve the customer experience.
Kind regards
Chelsea @ Express Insurance Services
Reply from Express bike insurance
Thank you for posting your review today.
We are delighted that our team provided such prompt, supportive care and that you were so pleased with the competitive quote you received.
Should you ever require any support going forward, our team is always on hand to help.
Kind regards,
Vicky @ Express Insurance Services.
So user friendly easy to use and a much…
So user friendly easy to use and a much better price
September 2, 2026
Reply from Express bike insurance
Thank you for taking the time to write a review about your experience.
We are so glad to hear that you found the online journey so straightforward to navigate and were pleased with the competitive quote you received.
If you ever need any support from us in the future, please feel free to reach out.
Kind regards,
Vicky @ Express Insurance Services.
So out of the blue o am contacted by…
So out of the blue o am contacted by this company … let me tell you I never ever auto renew anything …the first time this new company converse with me is still not by a human being … so the marketing way of doing things is substandard to my needs
September 1, 2026
Reply from Express bike insurance
Thank you for taking the time to share your feedback.
We're sorry to hear that your experience didn't meet your expectations. We understand your frustration regarding the contact you received and your concerns about auto-renewal. Renewal communications are sent in advance to help customers avoid an unintended break in cover and to give them the opportunity to review their options before their policy renews. We also appreciate that not everyone prefers automated communications, and we're sorry that this approach did not meet your expectations.
If you would like to discuss your concerns or log a complaint, please contact us via the link below:
www.expressbikeinsurance.com/contact-us
Your feedback is valuable and helps us understand how we can improve the experience we provide to our customers.
Kind regards
Chelsea @ Express Insurance Services
Reply from Express bike insurance
Thank you for taking the time to write us a review today.
We are delighted to hear that you were so satisfied with the level of help you received from us.
If there is anything else we can do to assist you, please reach back out to our team.
Kind regards,
Vicky @ Express Insurance Services.
Not able to register online because…
Not able to register online because policy number not on reminder.
August 28, 2026
Reply from Express bike insurance
Thank you for taking the time to leave your feedback.
We're sorry to hear you were unable to register online because your policy number wasn't included on your renewal reminder. We understand how frustrating this can be. Your policy number is issued within your policy documents once the policy has been processed, and we appreciate that this may not have been clear.
If you would like to discuss your concerns or log a complaint, please contact us via the link below:
www.expressbikeinsurance.com/contact-us
Thank you for bringing this to our attention and for sharing your experience.
Kind regards
Chelsea @ Express Insurance Services
Great price and easy to arrange.
August 31, 2026
Reply from Express bike insurance
Thank you for taking the time to leave us a review.
It is brilliant to hear that you were happy with the value of your cover and found the setup process so simple.
If you ever need any further help from us, please feel free to reach out.
Kind regards, Tahara @ Express Insurance Services
Reply from Express bike insurance
Thank you for sharing your thoughts with us.
We are delighted that you found securing your cover so straightforward and were pleased with the deal you received.
If there is anything more we can do for you, please get in touch with our team.
Kind regards, Tahara @ Express Insurance Services
Better price than actual insurance.
Better price than actual insurance.
Quick and easy.
August 31, 2026
Reply from Express bike insurance
Thank you for taking the time to leave us a review.
We are delighted that you found our quote so competitive compared to your main provider and that getting everything sorted was such a swift process.
If you ever need a hand with anything else, our team is always ready to assist.
Kind regards, Tahara @ Express Insurance Services
Everything went really smooth the…
Everything went really smooth the operated on the phone was very experienced for me to set my insurance up Thankyou
August 30, 2026
Reply from Express bike insurance
Thank you for taking the time to leave a review. We are delighted that everything went so smoothly for you and that your setup was completely stress-free. It is also wonderful to hear that our team member looked after you with such great expertise, making it a comfortable experience to get your cover sorted out.
If you ever need any further support from us in the future, please feel free to reach out.
Kind regards,
Karl @ Express Insurance Services
I trust this company
Really good company happy that my bike insurance went down in price and no increase. Completed my renewal online very easy to navigate nothing complicated.
August 29, 2026
Reply from Express bike insurance
Thank you for taking the time to leave a review. We are delighted that you found our online system so straightforward to navigate and that your renewal went through with absolutely no complications. It is also wonderful to hear that your motorbike premium actually decreased this year, and we are glad we could provide you with such a positive outcome.
If you ever need any further support from us in the future, please feel free to reach out to our team.
Kind regards,
Karl @ Express Insurance Services
Reply from Express bike insurance
Thank you for taking the time to leave a review. We are delighted that you found our application process completely straightforward to complete and that you were pleased with the great value offered for your premium.
If you ever need any further support from us in the future, please feel free to reach out to our team.
Kind regards,
Karl @ Express Insurance Services
Reply from Express bike insurance
Thank you for taking the time to share your feedback with us.
It is brilliant to hear that you had such a seamless experience and felt well looked after by our team.
If you ever need anything else, we are always happy to help.
Kind regards,
Leanne @ Express Insurance Services
Very quick and easy to deal with
Very quick and easy to deal with, everything explained clearly
August 27, 2026
Reply from Express bike insurance
Thank you for sharing your thoughts with us today.
It is great to know that our team kept the process simple and ensured every detail was clear throughout your interaction.
Please get in touch if there is anything else we can do for you.
Kind regards,
Vicky @ Express Insurance Services.
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