Express Car Service  Reviews 

202
•
TrustScore 3 out of 5

3.1

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Rated 5 out of 5 stars

I would highly like to recognise Alex, I had a vet appointment this evening and I feel as if he went above and beyond for me, picking me up from the town center to take me home and wait for me while I... See more

Rated 1 out of 5 stars

Robbing bastards - Asked me to pay for a pre paid booking which was no problem however when I got dropped off they told me I needed to pay again despite showing my payment to the driver. Joke of a... See more

Rated 1 out of 5 stars

Please avoid - worst service ever. Did an advance booking for 8 am on a Tuesday which was overpriced but due to the tube strikes, they were one of the few taking bookings. Called them the day before a... See more

Rated 5 out of 5 stars

We’ve used Expresscarservice loads of times as they are our local car service. Whether it’s a local journey, or an airport pick up, we’re always happy with the service we receive. Their app is also... See more

Company details

  1. Minibus Taxi Service
  2. Airport Shuttle Service
  3. Flights Search Site

Information provided by various external sources

EXPRESS CAR SERVICES 24/7 London Minicab Taxi Service in North London areas 24 hours a day, 7 days a week. We cover to and from all major Airports, Restaurants, Theaters, Stations, Clubs and Bars. Car Tracking Once booked, you can track your minicab progress in real-time and get constant updates. your taxi is outside An in-app notification or SMS will tell the passenger their vehicle ETA, vehicle description, driver’s details and photograph


Contact info

3.1

Average

TrustScore 3 out of 5

202 reviews

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3.1

All reviews

(202)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Highly recommend

Great experience- picked up on time and the journey was smooth. I would use Express Cars again for airport transfers.

March 1, 2020
Unprompted review
Rated 5 out of 5 stars

Excellent

I’m really happy with express car service I wos very comfortable special the driver help me in airport,, I’m honestly to say Excellent.

February 3, 2020
Unprompted review
Rated 5 out of 5 stars

Great service

Great service. Adaptable and affordable. Would appreciate being able to pay by card though.

January 30, 2020
Unprompted review
Rated 5 out of 5 stars

Will book express cars for all airport runs in future

I didn't book the cab correctly through the app and called at 3am looking for the cab I thought Id booked. No problem at all a cab was sent straight away the driver was very helpful and was equally concerned i would miss my flight when we hit traffic.
I didn't miss the flight fare as as stated, a nice direct route the driver knew his way without over reliving on a satnav.

January 29, 2020
Unprompted review
Rated 5 out of 5 stars

10/10 experience

The experience was great. The driver was there on time. He was very polite and helpful, he even asked if we wanted to withdraw money he could take us to a cash machine. Also, he made sure we checked we had the important things to fly, so nice! I’m very satisfied.

January 29, 2020
Unprompted review
Rated 3 out of 5 stars

Express cars are generally great…

Express cars are generally great however our last trip took exceptionally long, the route drivers followed relies purely on what gps tells them and not on experience without the use of technology. Twice we have tamed the most bizarre routes to our destination when as a person who have driven in london would instinctively taken a more obvious route saving time especially when you have a flight to catch

January 26, 2020
Unprompted review
Rated 5 out of 5 stars

Fantastic!

Fantastic!! Easy to use app and the diver was there 5 mins early to pick us up.... reasonable fixed price to the airport.... will definitely be using this service again... highly recommend

January 25, 2020
Unprompted review
Rated 5 out of 5 stars

Super

This was the first time I had used Express cars. I was going to Heathrow for a work trip, leaving during rush hour. Cannot fault the service. Car arrived 3 minutes early, driver was delightful, car was clean. Price was a fraction of other companies I have used. Will be using again.

January 22, 2020
Unprompted review

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