Brought some bins off this company from Amazon. The bins were not as advertised. They agreed to refund me and accepted my concerns. 5 weeks afer agreeing refund no refund received. Totally usless... See more
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After waiting for 2 weeks for delivery from another supplier who then advised item was discontinued by manufacturer, I ordered from Express Elex late on Thursday evening and they were delivered mid... See more
Absolutely first class service again from Express Elex. However, let down by DHL delivery. Tracked package all day to be told "driver was unable to gain access to the delivery address" Our business... See more
Company replied
Excepted order on 10th April 2021 and took payment, cancelled order on 14th April 2021 due to insufficient stock. On checking website it still listed the item and allowed me to place in basket and... See more
Company details
Information provided by various external sources
Express Elex are one of the largest online distributor of domestic/commercial and industrial products.
Contact info
United Kingdom
- expresselex@gmail.com
- expresselex.co.uk
2.9
Average
174 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Ordered an item
Ordered an item, some two weeks ago, not heard a thing since, although they took money from my account, try to contact them several times, but no response. So I think this company Express Elex is some sort of scam, do not use them.
February 3, 2021
No delivery. No update. No refund.
It’s been 10 days since I ordered. No delivery. No updates.
February 1, 2021
They accepted and took payment for some…
They accepted and took payment for some parts then the next day refunded me as they didn’t have the parts / fair play to them,
January 23, 2021
Great product great price
Great product great price
So good I purchased two
Would definitely use again
and delivery Was quick.
January 22, 2021
Delivery took to long due to the…
Delivery took to long due to the courier used delaying 5 days in a row..
January 21, 2021
Brilliant service
Brilliant service, very competitive price and extremely efficient. Can't fault.
January 20, 2021
Good service
January 17, 2021
Refused delivery having previously…
Refused delivery having previously ordered and no follow up explanation given, even after an email request. Stephen Gray
January 13, 2021
took 6 days to decide didn't have stack…
took 6 days to decide didn't have stack and cancelled order
December 22, 2020
Well priced product (Gewiss Box)
Well priced product (Gewiss Box), very reasonable postage, and fast delivery.
December 18, 2020
Like Elton John says ''I'm still waiting''
Ordered my Item, money taken from account, no response from company, haven't a clue when its coming, cant book customer in for fitting. If it ever arrives I wont be using again, NOTHING EXPRESS here.
December 10, 2020
Placed order online
Placed order online, then got a message day later saying out of stock.
December 6, 2020
Ordered joint boxes I needed
Ordered joint boxes I needed, 2 days letter received an email saying order was cancelled. No reason, nothing. Would not use again
December 2, 2020
Amazing service
After waiting for 2 weeks for delivery from another supplier who then advised item was discontinued by manufacturer, I ordered from Express Elex late on Thursday evening and they were delivered mid morning on Friday!!! Lesson learned, scroll down rather than order from the supplier at the top of the page.
Oh yes, £8.00 cheaper too.
Many thanks Express Elex.
November 29, 2020
Superb company ordered came next day i…
Superb company ordered came next day i wasn't even expecting it that fast. Will be using them again . Blooming cheap too!!
November 28, 2020
Tried to contact company on several…
Tried to contact company on several occasions via email/message as there is no contact number, regarding an item that is under guarantee but still no reply after 2 weeks, totally unacceptable, very poor customer service.
November 24, 2020
Unprompted review
I accept that the website doesn't say…
I accept that the website doesn't say whether goods are in stock but I do not expect for them to accept payment and then mail me to say my order has been cancelled because they do not have enough stock. Yes they say they will refund on my credit card but of course they have my money until they do. Cheap prices but cheap service!
November 24, 2020
Delivery within24 hours 😀
November 21, 2020
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