Brought some bins off this company from Amazon. The bins were not as advertised. They agreed to refund me and accepted my concerns. 5 weeks afer agreeing refund no refund received. Totally usless... See more
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See what reviewers are saying
After waiting for 2 weeks for delivery from another supplier who then advised item was discontinued by manufacturer, I ordered from Express Elex late on Thursday evening and they were delivered mid... See more
Absolutely first class service again from Express Elex. However, let down by DHL delivery. Tracked package all day to be told "driver was unable to gain access to the delivery address" Our business... See more
Company replied
Excepted order on 10th April 2021 and took payment, cancelled order on 14th April 2021 due to insufficient stock. On checking website it still listed the item and allowed me to place in basket and... See more
Company details
Information provided by various external sources
Express Elex are one of the largest online distributor of domestic/commercial and industrial products.
Contact info
United Kingdom
- expresselex@gmail.com
- expresselex.co.uk
2.9
Average
174 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Express Elex
Thanks Mark
Sterling company
No nonsense straightforward transaction, ordered and received within three days, excellent service.
June 18, 2020
Unprompted review
Reply from Express Elex
Thanks Mike
Excellent service
Excellent service, very quick delivery with regular updates!
June 17, 2020
Unprompted review
Reply from Express Elex
Thanks
Allowed order and told it was out of…
Allowed order and told it was out of stock after I’d booked electrician to fit
June 17, 2020
Unprompted review
Reply from Express Elex
Apologies for the inconvenience Mrs Goodman
No items in stock had to cancell order…
No items in stock had to cancell order and isuue refund.
June 9, 2020
Unprompted review
Excellent Company to deal with product…
Excellent Company to deal with product arrived very quickly and competitive prices would highly recommend
June 8, 2020
Unprompted review
Reply from Express Elex
Thanks Martin
My order was cancelled 2 days after the…
My order was cancelled 2 days after the order and I was not informed
June 5, 2020
Unprompted review
Excellent service
Excellent service, great value and the items arrived on time
June 4, 2020
Unprompted review
Reply from Express Elex
Thanks Steve
We’ve been advised that the lights I…
We’ve been advised that the lights I ordered are not available and we haven’t received a refund!
June 3, 2020
Unprompted review
Excellent customer care.
An excellent service and customer aftercare experience. Will definitely use again. Thank you.
June 2, 2020
Unprompted review
Reply from Express Elex
Thanks
Waited for a week for my transformer to…
Waited for a week for my transformer to arrive only to be told it was not coming and they had cancelled the order . No refund when I last looked !
May 24, 2020
Unprompted review
They cancelled my order.
May 22, 2020
Unprompted review
Speedy Service
Ordered a transformer on Saturday evening and it arrived by Monday afternoon. Product and delivery service was great! Highly recommend.
May 20, 2020
Unprompted review
Reply from Express Elex
Many thanks for your order and thank you for your review
regards
Express elex
Not much one can say except satisfied…
Not much one can say except satisfied that the package arrived in a reasonable period and the price was very competitive. I would use Express Elex again.
May 18, 2020
Unprompted review
Reply from Express Elex
Thank you david for the order and thank you for leaving a review
Highly recommended!
Very quick delivery & great website / easy to order.
May 16, 2020
Unprompted review
Reply from Express Elex
Hi Julia
Thank you for your order and thank you for the review
regards
Express Elex
Quick and easy
May 16, 2020
Unprompted review
Reply from Express Elex
Hi Paul
thank you for your order and the review
regards
Express Elex
Transformer 240v 24v 50va
Excellent both price and service, certainly got my future custom. Thank you
May 15, 2020
Unprompted review
Reply from Express Elex
Thank you for your order and many thanks for the Review
Excellent company to deal with after…
Excellent company to deal with after sales really excellent
May 11, 2020
Unprompted review
Reply from Express Elex
Thank you for your order and thank you for the review
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