Brought some bins off this company from Amazon. The bins were not as advertised. They agreed to refund me and accepted my concerns. 5 weeks afer agreeing refund no refund received. Totally usless... See more
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See what reviewers are saying
After waiting for 2 weeks for delivery from another supplier who then advised item was discontinued by manufacturer, I ordered from Express Elex late on Thursday evening and they were delivered mid... See more
Absolutely first class service again from Express Elex. However, let down by DHL delivery. Tracked package all day to be told "driver was unable to gain access to the delivery address" Our business... See more
Company replied
Excepted order on 10th April 2021 and took payment, cancelled order on 14th April 2021 due to insufficient stock. On checking website it still listed the item and allowed me to place in basket and... See more
Company details
Information provided by various external sources
Express Elex are one of the largest online distributor of domestic/commercial and industrial products.
Contact info
United Kingdom
- expresselex@gmail.com
- expresselex.co.uk
2.9
Average
174 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Express Elex
Thanks you for the review
Very easy purchasing experience and…
Very easy purchasing experience and delivery very fast for these difficult times.
May 7, 2020
Unprompted review
Reply from Express Elex
Many thanks for for the review and thank you for your order
regards
express elex
Reply from Express Elex
Many thanks for your order, and thank you for the review
regards
Express Elex
Reply from Express Elex
Many thanks for your order and thank you for the review
kind regards
express elex
Quick delivery in difficult time
Quick delivery in difficult times. The only thing is that the delivery charge is relatively high.
May 2, 2020
Unprompted review
Reply from Express Elex
Thank you for your order and review
regards
Express elex
I went through the ordering and payment…
I went through the ordering and payment on the site without any indication that the products I ordered were out of stock. Then a couple of days later I got an email that stated they were out of stock due to Covid19 and I should understand that.
Yes I do recognise that but the website should say that so I could have gone elsewhere.
Not impressed at all.
April 29, 2020
Unprompted review
Reply from Express Elex
Apologies Kev.
Items ordered and received the…
Items ordered and received the following day, at no extra cost.
You can't beat that for service
April 28, 2020
Unprompted review
Reply from Express Elex
Thanks Lance, appreciate the great review.
Stay Safe
Delivery arrived in good condition As I…
Delivery arrived in good condition As I was not able to receive it,the driver was sensible to leave it in a safe place.
April 26, 2020
Unprompted review
Reply from Express Elex
Thanks for the Review Winnie.
Stay Safe
Good price and excellent service
April 25, 2020
Unprompted review
Reply from Express Elex
Thanks for the review Stuart.
Stay Safe
fast delivery ;great price
April 25, 2020
Unprompted review
Reply from Express Elex
Thanks for the review Wojciech.
Stay Safe
They cancelled my order.
April 22, 2020
Unprompted review
Reply from Express Elex
Apologies again Ahmed, but as mentioned in my email to you after cancelling your order we have been struggling a little with the effect of the current Covid-19 outbreak. This has led to issues with stock on certain lines. I'm sure you understand the predicament us and many business are in and will return again to give us another try in the future, stay safe.
I have ordered a part and after few…
I have ordered a part and after few days I have received a mail that the part is out of stock. Just waisted time
April 20, 2020
Unprompted review
Reply from Express Elex
Apologies again Huseyin. As i mentioned on the email i sent to you after cancelling your order we have had some supply issues with the current Covid-19 outbreak. Hope you will come back in the future and give us another go
Stay Safe
You cancelled the order
April 16, 2020
Unprompted review
Reply from Express Elex
Sorry for the inconvenience Andrew, due to current Covid-19 outbreak we have been struggling with supply on some products.
Hope you understand and will come back in the future to give us another go
Stay Safe
Fast service
April 3, 2020
Unprompted review
Reply from Express Elex
Thanks Kevin for the review
Stay Safe
Reply from Express Elex
Thanks for the Review
Stay Safe
Reply from Express Elex
Thanks Spud for the review
Stay Safe
Excellent service
March 30, 2020
Unprompted review
Reply from Express Elex
Many thanks for your review David
regards
express elex
Out of stock waste of time
March 29, 2020
Unprompted review
Reply from Express Elex
Hi Michael
Sorry we couldn't help you on this occasion. unfortunately with the Coronavirus issue at the moment some suppliers are not trading and most are on limited staff which is causing Stock issues at the moment,
Once again sorry we couldn't help on this one
Regards
Express Elex
Excellent service 👍
March 26, 2020
Unprompted review
Reply from Express Elex
Hi
Firstly thank you for your order and many thanks for the review
regards
Express elex
Would recommend
Good choice of stock, keen prices and fast delivery. Would recommend.
March 25, 2020
Unprompted review
Reply from Express Elex
Hi Grame
Firstly thank you for your order and many thanks for the review
regards
Express elex
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