While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Brought some bins off this company from Amazon. The bins were not as advertised. They agreed to refund me and accepted my concerns. 5 weeks afer agreeing refund no refund received. Totally usless... See more

Rated 5 out of 5 stars

After waiting for 2 weeks for delivery from another supplier who then advised item was discontinued by manufacturer, I ordered from Express Elex late on Thursday evening and they were delivered mid... See more

Rated 4 out of 5 stars

Absolutely first class service again from Express Elex. However, let down by DHL delivery. Tracked package all day to be told "driver was unable to gain access to the delivery address" Our business... See more

Company replied

Rated 2 out of 5 stars

Excepted order on 10th April 2021 and took payment, cancelled order on 14th April 2021 due to insufficient stock. On checking website it still listed the item and allowed me to place in basket and... See more

Company details

  1. Electronic Spare Parts and Components Store

Information provided by various external sources

Express Elex are one of the largest online distributor of domestic/commercial and industrial products.


Contact info

2.9

Average

TrustScore 3 out of 5

174 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Called up with a problem with my order…

Called up with a problem with my order sorted it in no time

March 17, 2020
Unprompted review
Express Elex logo

Reply from Express Elex

Hi Sion sorry to hear you had a problem but happy it was all sorted for you very quickly.
Many thanks for your business.
regards
Express Elex

Rated 5 out of 5 stars

Good price

Good price , good value, good service

March 16, 2020
Unprompted review
Express Elex logo

Reply from Express Elex

Many thanks for your order and thank you for your review

regards
Express Elex

Rated 5 out of 5 stars

Timely Delivery

Timely Delivery, Well-priced *****

March 11, 2020
Unprompted review
Express Elex logo

Reply from Express Elex

Hi
Many thanks for your order and thank you for your review

regards
Express Elex

Rated 5 out of 5 stars

EXCELLENT SERVICE

Excellent service, I'll be using these guys again!

March 11, 2020
Unprompted review
Express Elex logo

Reply from Express Elex

Hi Robert
Firstly thank you for your order and many thanks for the review

regards
Express elex

Rated 5 out of 5 stars

Great service

Item as described. Very fast delivery. Great service.

February 13, 2020
Unprompted review
Express Elex logo

Reply from Express Elex

Hi Christine
many thanks for your review, and more importantly thank you for your order

Regards
Express elex

Rated 5 out of 5 stars

Excellent delivery and service and…

Excellent delivery and service and great price would highly recommend

February 4, 2020
Unprompted review
Express Elex logo

Reply from Express Elex

Hi sara
Many thanks for your review and your order its much appreciated
regards
Express Elex

Rated 5 out of 5 stars

arrived on time

arrived on time, i was notified about delivery ant time very good service

January 15, 2020
Unprompted review
Express Elex logo

Reply from Express Elex

Many thanks for the review and thank you for your order

regards
Express elex

Rated 5 out of 5 stars

Great to do business with.

Very helpful, great service. Can't fault in any way.

January 2, 2020
Unprompted review
Express Elex logo

Reply from Express Elex

Many thanks for the review

regards
Express Elex

Rated 1 out of 5 stars

I have still not received my item

December 23, 2019
Unprompted review
Express Elex logo

Reply from Express Elex

Simon
we are sad to hear the need for a 1 star review on this matter, as we are looking into this for you as you are aware as we emailed you originally advising the Carrier couldn't find your address, we now have the new information you gave us and has been passed on, i hope this arrives with you soon.

regards
Express Elex

Rated 4 out of 5 stars

I am satisfied all ok

December 20, 2019
Unprompted review
Express Elex logo

Reply from Express Elex

Hi Mike
Many thanks for the Review and thank you for the order,

have a great Christmas
Regards
Express Elex

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look