Ordered Kandla Grey porcelain slabs from B&Q-slabs came directly from Tile Space- excellent price and the tiles are lovely. FREE next day delivery & no issues at all. Slaps arrived completely intact.... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I was very nervous with making such a expensive order to an unknown company however I was pleasantly surprised. Ordering was easy, delivery excellent although not all slabs were delivered due to an a... See more
Absolutely brilliant, best prices by a long chalk. A bit of a delay on delivery but in the current climate very understandable. Customer service was second to none. Always replied to E-mail. Quality p... See more
Company replied
NBT Building Services have found Exterior Pavers to be very helpful and ready to go the extra mile to ensure customer satisfaction. We needed 65 sq m of small format porcelain pavers and they offered... See more
Company replied
Company details
Written by the company
Tile Space is a leading supplier of porcelain & natural stone for outdoor use. A large range of sizes, colours and finishes our paving variety will compliment any residential or commercial outdoor space to fit your aesthetic. Perfect use for paths, patios, driveways and many more outdoor spaces, whatever your project, you are guaranteed quality products at competitive prices. With being one of the largest offers available our products are supplied to residential and commercial projects across the UK and we offer a completely transparent service. All our prices include VAT, we do not penalise customers for splitting pallets so when conducting price comparisons you can be assured Tile Space is offering you the best value for money in the market.
Contact info
Tile Space Ltd, Haig Rd, Parkgate Industrial Estate, Knutsford, WA16 8DX, Knutsford, United Kingdom
- 01565746144
- info@tilespace.co.uk
- exteriorpavers.co.uk
4.6
Excellent
286 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Tiles are nice
Tiles are nice and the packaging was good, shame about the delivery. I had no idea which day it was coming, the driver dumped the pallet in the road and shipping cost £55 for 10 tiles !!
January 21, 2022
Reply from Tile Space
Nigel Thank you for your comments, firstly regarding the delivery we use a 3rd party haulage service that is usually very good. Of course occasionally service levels may not meet expectations for which we apologise. We will look into why you were not informed regarding delivery and respond to you accordingly. With regard to cost, then delivery cost is related to postcode and order value. We do absorb as much cost as possible but the cost of haulage has been increasing and unfortunatley we do have to reflect this in our overall pricing. We will investigate the delivery issue and hope the install of your products goes well.
I am very pleased with the final…
I am very pleased with the final outcome of my transaction with the company.
It is though important to know that in certain instances, such as extended delivery times, an equivalent paver may be shipped.
The company are quite open about this but it is necessary to prompt the question.
Christopher Langley. Harrow
November 30, 2021
Reply from Tile Space
Hi Chris thank you for your review, we may offer an alternative product if the one you had requested is not available, but this would be communicated to you in advance. If this is not the case with your transaction please contact us at info@exteriorpavers.co.uk and we would be happy to investigate.
Missed delivery date
Missed delivery date.
Now missed revised delivery date.
Still don’t have the products.
November 25, 2021
Reply from Tile Space
Hi, we apologise for the delay in delivering your order, we have reviewed the transaction and this delay was totally beyond our control. Your goods were picked and despatched from our warehouse as soon as your order was placed. The delay came from the delivery network which was beyond our control however we have raised the issue with the delivery company to gain a better understanding of how such delays can be avoided in the future. We hope everything goes well with your project. Thanks
Only a small order (10) just to finish…
Only a small order (10) just to finish the job and delivered really quick . Thanks
November 21, 2021
Thank you again!
November 20, 2021
Great company to deal with
Excellent product excellent customer service excellent quick delivery thanks for all your help.
November 10, 2021
We needed our delivery within 48 hours…
We needed our delivery within 48 hours from placing the order.
We paid for Express Delivery and we receive our pavers on time.
Thank you
November 1, 2021
Excellent slabs at a good price too
Excellent slabs at a good price too! I was amazed when they arrived in less than 48 hours. Delivery driver was really helpful too. Thank you
October 15, 2021
Very efficient with the supply of a…
Very efficient with the supply of a sample . It was a good product but we needed a more rustic finish .
October 15, 2021
Very helpful customer service.
Very helpful customer service.
Prompt dispatch and delivery of my order.
October 13, 2021
Steph was wonderful to deal with
Steph was wonderful to deal with, very helpful and efficient. We didn't have to wait more than a couple of days for delivery.
October 5, 2021
Quick delivery of samples + helpful…
Quick delivery of samples + helpful customer service.
Unfortunately, my choice was out of stock.
September 13, 2021
Delivery and product at great prices
September 4, 2021
Helpful friendly respond to all queries…
Helpful friendly respond to all queries excellent service good price for slabs excellent all round
September 3, 2021
Quick delivery though product not identical to sample
Delivery was quick although no warning of when it was coming at all which could have proved problematic. The Beton Ivory 1200x 300 slabs I received have the same coloration and print as the sample I purchased except with a significantly reduced surface texture. The slabs also say 'Ark Ivory' on the side leading me to think its not the same product as the Beton Ivory I ordered. That said the product is nearly identical and no chips or cracks all packaged fine. Prices are cheaper than many but be aware that delivery was more expensive - £40 in my case for 20 of 300 x 200 and 5 of 1200 x 300 plus some levelling accessories.
September 1, 2021
Brilliant service
Went to look at stock, talked through all options, delivered on time and look amazing, good quality tiles.
August 15, 2021
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.