Ezysleep Reviews 90

Very good quality mattress topper! I recommend

Ordered a throw from Groupon. Turn up great had it a couple of weeks worked great. Now shorts out...just goes dead. That's money I will never get back.

Do not ever order from here! They STEAL your money and never respond.
I ordered off GROUPON and both myself and Groupon have tried numerous times to contact them and no response.
‘Lily’ replied to one email after 3 weeks of trying to get hold of someone and never responded again.
They have every intention to only take money and never ship out the item.
STAY AWAY!! NEVER USE!!
I have informed groupon that they do this and they should not have them on their website.

Terrible, absolute scam. Ordered their mattress topper from Groupon, reduced from 85£ to 35, received a fitted sheet with 0.2cm padding. A small double bed advertised as reduced from hundreds of pounds to 115£, which is all over the internet for the same normal price. Trying to return and chasing them for a month already - impossible. I contacted my bank to cancel the payment. Still waiting. I’m exhausted.

DO NOT BUY FROM THEM !!!!

Ezy sleep if your finally reading this as you don’t read or answer emails , my order number was 10149.

Ordered luxury soft faux fur oversized hoodie , received the thinnest blanket I could have got from primark for 3 quid . I want my order I paid £20 for no response by email … nothing . Send me my correct order ! But highly doubt they will as they never respond !

I'll try and keep this brief, ordered a Mattress Topper in mid october with 2-3 day delivery.

2-3 days passes, no delivery, I look up the Federal Express tracking code they provided. It's a real code but Fedex had not received the item from the vendor from the shipping..

I email the company asking for more information about my order and the shipping code they provided. I never receive a response...

I check every couple of days with Fedex for the next two weeks, nothing changes, they do not have the shipment so each time I send the same email to EzySleep... They never respond..

I've since gone through the bank who have now refunded me and are now investigating Ezysleep a month later they respond to my email saying they have no tracking updates.... Avoid these jokers at all costs.

Our 5cm goose feather topper is a big disappointment.
The cover is 5cm, but the filling definitely isnt, at a stretch I would say it is 2cm.it doesn't fluff up like the picture, the feathers are clumpy and the product looks nothing like pictured. I will not use this company again.

ordered EZYSLEEP Hotel Quality Wool Blend Duvet,
outer is 100% polyester and inner is 30% polyester.

Very misleading product as no information given on packaging or website until opened.

Received my duvet yesterday. Great quality and so comfy. Slept like a log.

Bought two feather duvets from groupon and tiny feathers found their way through a duvet protector and covers. My children regularly breathed them in. After emailing the company they asked for me to send the items back. I sent photos and explained I didn’t want to pay £7 to send duvets back each and that I was throwing away. I asked for a refund but I had no reply. Do not buy the duvets are awful.

I bought two items from Groupon from Ezysleep. Nothing arrived they don't reply to emails their contact number doesn't work. They are a scam DO NOT BUY FROM HERE!!!!

Groundlevel (see reviews) and Ezysleep have identical phone numbers (never available of course) and I believe are the same organisation. You will not receive any orders placed with them. Be warned.

If I could give less than 1 star I would. I ordered a duvet through Groupon on 26th Dec and weeks later is still has not been dispatched. They do not reply to emails. DO NOT USE THIS COMPANY!

Purchased pillows from this company, returned due to being low quality and not as advertised.

Company agreed to return and have proof of return (returned to there warehouse weeks ago) but are now refusing to refund.

Fraudulent company - do not use

Shocking customer service DO NOT USE THIS COMPANY bought a shoddy iron returned it at my expense they say they’ve not received it so won’t refund me a decent company would trust you but not these shoddy item shoddy customer service

Ive been waiting a month for my order through groupon. Ive had no reply from ezysleep when emailing them. It seems customer service is non-existent.

Not happy at all been chasing 2 memory foam pillows that was on offer on Groupon, after chatting via messages they apologise and could see that on there tracking system it was still stuck in transit for a number of weeks, they said they was going to investigate and send some more pillows that offer has now been removed from Groupon, I have had no response for them, no updated emails and no pillows have been sent, trying to get in touch with them and Groupon is a joke, don't want the pillows now, I want a refund

Ordered some bedding from Ezysleep. Not only did the order never turn up to my address. When contacting them about this, the customer service is pretty much non-existent! No idea where my order is and no sign of a refund. Would 100% not recommend.

I bought two Goose feather/down duvets 13,5 tog and 4 pillows. I have to say I have never had filling so spare inside a duvet. I will obviously not recommend or buy from them again.

Ordered 4 large hoodies for birthday presents and Christmas 11 October. Said all 4 sent 21 October. Only sent me one complained and no response from Groupon or ezysleep via email. I am not impressed at all! Looking at the reviews they seem o do this regularly! 😡