Dear Seller, I have received parcel today morning within 2 working days. It was delivered by DPD. Only issue is that no tracking details were sent in email etc. Twice contacted using web forum an... See more
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Unfortunately for us we need larger quantities but your site only allows us to purchase 5 items of each type. Our customers are also wanting stores quickly so the rate of delivery isn't really quick... See more
PLEASE AVOID THIS COMPANY!!! FRAUD!!! I placed an order and did not receive a complete order!! Emailed customer service several times for a refund and no response!! Phone number on website is an au... See more
"SCAMMING CUSTOMERS ONLINE" Nearly two month since I ordered online, large order, paid extra for fast delivery, two months on still waiting lol. Tried contacting Falcon Supermarket by email on 4 dif... See more
Company details
Information provided by various external sources
Founded in 1980 in Leicester, Falcon Cash & Carry a family owned run business for the last 40 years. We stock huge range of Quality Indian Groceries, Fresh Fruits & Vegetables, Frozen Foods, Fresh halal Meat, Fresh Bakery items. World Foods like Asian, Afro-Caribbean, Chinese, Turkish, Polish, Arabic & Middle eastern, Iranian foods, etc.,
Contact info
135 Carlton Road , NG3 2FN, Nottingham, United Kingdom
- 01158500804
- info@falcononline.co.uk
- falcononline.co.uk
2.7
Poor
3K reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
My order was CHANGED without informing…
My order was CHANGED without informing me. I ordered Jalebi mix and rabri mix from GITS. But I received kheer mix and rabdi falooda which I had NOT ordered, from a another brand SHAAN. You cannot send what ever you want to just Because you do not have the item that has been ordered by the customer.
November 6, 2024
Unhygienic Rude Never Again
Terrible place unhygienic and unwelcoming and if you’re not a Hindu they will make it known you are not welcome to shop there. Worst experience ever treated like dirt and the place is filthy!! would not recommend
November 11, 2024
Unprompted review
My parcel is not yet delivered.please…
My parcel is not yet delivered.please deliver my parcel or return my money
October 20, 2024
SCAM
SCAM. Emailed more than three times never received my order, no one bothered to reply. Stole my money and send nothing. DONT BUY FROM HERE
October 15, 2024
Service was good but it took 4 days for…
Service was good but it took 4 days for delivery, otherwise all 👍
October 13, 2024
Great service well packed … but only…
Great service well packed … but only one thing is they are slow in responses. And need a telephone line as well… other then that great service 💙
October 11, 2024
Still waiting for my order
Ordered fee times before, always been great but not this time.
Still trying to find out about my order. Tried to call and sent few emails, also left message on instagram. No response. I placed order over a week ago.
Happy to change my review after solving an issue.
Tomasz
October 6, 2024
actually giving the item could make you…
actually giving the item could make you improve. and a real tracking number.
October 3, 2024
I have emailed with a problem in…
I have emailed with a problem in regards to my order and haven’t had an email or notification back I am very unhappy with the service I have received don’t think I’ll be ordering again.
September 30, 2024
My order arrived very quickly and…
My order arrived very quickly and contents packed very well.
Thank you Falcon!🙂
September 29, 2024
Do not buy from this Company Never received the goods
Never received the goods, did not answer my email, phone number just recorded message to say just email. Need a credit for my order
September 20, 2024
There is no way to contact by phone
There is no way to contact by phone, and no response to the email.
September 18, 2024
Very poor communication .
Very poor communication .
Recent order didn't arrive.But could not contact them by phone and never replied to emails.
But they refunded the full amount without even informed me or explained anything by sending email!
I ordered before in 2021 and 2022 and both of those times very prompt efficient service.This time round very disappointing.I wonder whether administration have changed.
September 8, 2024
Order and payment was taken
Order and payment was taken. Next day order cancelled as out of stock. Items still showing available to order
August 29, 2024
Fast delivery
August 21, 2024
Order cancelled after one week…
Order cancelled after one week abruptly. Excuse items out of stock.
August 13, 2024
The most awful online supermarket ever
The most awful online supermarket ever. Rotten produce, failure to deliver items on order and failure to respond. Buy from this place at your risk.
August 21, 2024
Unprompted review
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