Another terrible drop-shipping company reselling cheap Chinese goods. I bought a shower curtain from Famgizmo. Nowhere on the descriptions, company info or delivery details did it say it would be... See more
Company replied
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Another terrible drop-shipping company reselling cheap Chinese goods. I bought a shower curtain from Famgizmo. Nowhere on the descriptions, company info or delivery details did it say it would be... See more
Company replied
Has any one got a reply from them, I've been trying to return an Aircon unit, which I didn't open as i had no confirmation of them receiving my order. Its now been 25 days. I am tempted to go to the... See more
BTM recumbent bike-well worth money Purchased this 2 weeks ago. Well satisfied with the quality. Delivery as per information, in fact earlier than expected. Money well spent. Should have got... See more
£300 air condition never received - they marked as delivered but PayPal never returned money because the company stated it was delivered. They stopped responding to emails. I filed for a small clai... See more
Shop for homeware online at Famgizmo. Browse our large collection of appliance and furniture for your home, including Trampoline, Trampoline replacements, Ice Maker, Heater and so on. Let's improve your home with our wonder equipments. Free shipping of...
Interlink Way West, LE67 1LD, Bardon Hill, United Kingdom
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I purchased two 16000 btu unit ( in reality they were 14500 btu according to their rated power ) for 330 each
also high EER of 3,36, usually units with these specifications go for minimum 500-600 pounds.
i connected them both with my wifi thru 2 sensibot units, the units are really strong and very high quality, i have a massive flat and one unit makes hell of a difference.
A few points tho.
1) i am waiting for a receipt of my warranty
( both unit said to have 3 years warranty )
(( one unit is registered and i am waiting for some papers, for the other one i am still waiting for the SKU)
2) one unit came with some minor cosmetic damage,
i have to see if the seller is willing to give me even
few quids back for the inconvenience
3) i am waiting for a 10% refund on my second order
because i had some troubles utilizing my 10% off
code ( that i got after first purchase )
4) some wiring diagrams for future servicing and
repairs would be appreciated. It's included in their
9000BTU model but not on their 16000 BTU ones.
5) please update your advertisement, as these unit are not fully 16000 BTU.
6) If you manage to make a 16000 btu double hose high quality unit , the market would go crazy for it
( as i now have to build my own attachment for the second hose for the big jump in efficiency )
if my standards will be met i will not hesitate to improve my score to 5 and recommend famgizmo as an amazing Air Conditioner supplier, if not one of the best i have ever seen.
Kind Regards
Please let me know
I wish we had looked at the reviews before ordering from famgizmo. The chair we ordered was not the right colour so wanted to return it but there is no response from customer services. Sent several emails but no response. Fake company? AVOID!!!
Avoid these guys. No customer service, I email twice a day! Products don't match to what's online. Asked for a refund on a big order and just gone quiet. Think they must be based out in China really.
Purchased an Air Conditioner only to receive a used broken and incomplete model. Offered £50 to keep it. Won't refund, and has no interest in you apart from keeping your money.
They are based in China so their promises and warranty are worthless.
Forced to go through PayPal to seek a refund as they will not respond to my letters.
Stay well clear of this company unless you like stress and have money to burn

Reply from Famgizmo
Terrible service, no phone number, not replying back to my emails. Very disappointed. DO NOT SHOP@FAMGIZMO YOU WILL BE SCAMMED. Been waiting for a refund for over 2 months.
good service, the hose that shows on the diagram to connect to the water drainage is not included. No tel to call and no answer to my email.

Reply from Famgizmo
Goods were has stated and arrived on day given by company. Very satisfied and would deal with them again.
Goods came before the appointed time and works well thus far
Had to get PayPal to step in as the refund was not forth coming. You cancelled MY ORDER not me. would not recommend this seller BEWARE

Reply from Famgizmo
Were it not for the good grace of PayPal this company would have kept my money and not supplied my order.
Lamentable merchant. Steer well clear.
PayPal were excellent in resolving my full refund.
Good quick delivery from order date. Easy to assemble. On wet and windy days I can now do a bike ride with no set up problems
Chair is lovely and exactly what we ordered. Easy to assemble
great bit of kit for the price and quick delivery
Great product and really quick delivery, quicker than stated!
Will use again. Delivery good, item as expected,thumbs up
This company is a joke. DO NOT BUY FROM THEM. I never fully got my trampoline order FedEx delivered two out of three boxes and the third one is supposedly lost. They don’t have a phone number to call all you got is an email and that’s if and when they decide to respond to you. They have made me wait two weeks so far while they’re trying to hash things out with FedEx instead of just sending me a replacement trampoline and having the partial order of the old one return back to them. I am still in limbo and have no clue as to when we are going to receive our trampoline. my son has already started back to school and weather will be turning bad here fairly soon so by the time they fix the situation we won’t even be able to use it. I ordered at the end of July and still have no trampoline a month later,, and on top of that it took them almost 2 weeks just to send what they sent out from There warehouse in California to me who lives here in California. They really need to work on there shipping methods. I will never consider this company ever again.

Reply from Famgizmo
It's a shame I cannot give 0 stars as that's what Famgizmo deserve.
Everything about this company is a sham!!!
I had issues from the moment I purchased the ac. They guarantee 3-5 working days which was not the case. There isn't a contact number to reach them, only an email which is replied from Far East with a 48 hours delay at the earliest.
My biggest disappointment was that I purchased and was charged for a 16,000 BTU ac but they sent me a 12,000 BTU. When I got back in touch with them, they claimed the 12,000 BTU ac is just as strong as the 16,000 ac and that they only stock this model. However, they clearly advertise the 16,000 ac and also charge additional for it.
When I requested a return/refund - it took them over 2 weeks to send me the return shipping address and I have to fork out the courier cost.
Through this whole ordeal, I have once received an apology from the company. In all my years, I have not come across such disappointing customer service.
PLEASE avoid purchasing anything from Famgizmo for your own peace of mind.
Ordered an air con unit from this company which arrived within the time frame but it is faulty. I had no response to the email I sent requesting a returns label so I have had to escalate to PayPal. Avoid at all costs. They ignore emails & try to use delay tactics.
Still awaiting my money back.

Reply from Famgizmo
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