Another terrible drop-shipping company reselling cheap Chinese goods. I bought a shower curtain from Famgizmo. Nowhere on the descriptions, company info or delivery details did it say it would be... See more
Company replied
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Another terrible drop-shipping company reselling cheap Chinese goods. I bought a shower curtain from Famgizmo. Nowhere on the descriptions, company info or delivery details did it say it would be... See more
Company replied
Has any one got a reply from them, I've been trying to return an Aircon unit, which I didn't open as i had no confirmation of them receiving my order. Its now been 25 days. I am tempted to go to the... See more
BTM recumbent bike-well worth money Purchased this 2 weeks ago. Well satisfied with the quality. Delivery as per information, in fact earlier than expected. Money well spent. Should have got... See more
£300 air condition never received - they marked as delivered but PayPal never returned money because the company stated it was delivered. They stopped responding to emails. I filed for a small clai... See more
Shop for homeware online at Famgizmo. Browse our large collection of appliance and furniture for your home, including Trampoline, Trampoline replacements, Ice Maker, Heater and so on. Let's improve your home with our wonder equipments. Free shipping of...
Interlink Way West, LE67 1LD, Bardon Hill, United Kingdom
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Terrible customer service, I would not recommend buying from here, I purchased an air conditioner that stopped working after a few days, the website gave a link to customer service (email) asked for collection and a refund on 5 separate occasions but no response, claiming through PayPal now.
Shocking!!!

Reply from Famgizmo
Like many of your contributors, I have experienced the exact lack of cooperation regarding the return of the 16000 BTU portable air conditioning unit priced at £329.30. I live in a retirement community and I am restricted on any item being allowed to project from my residence and have no window suitable for the exhaust pipes to be fixed into. I have repeatedly requested an RMA number and address for return and credit of the item but have been ignored. Under Section 75 of The Trades Description Act, I have no alternative but to issue a claim through my bank as I paid it with my Master Card. For any would be consumer, avoid this Company at all cost, you will pay dearly!

Reply from Famgizmo
Ordered an air con over a week ago. Hasn’t arrived. No response!!
Looks like a con!

Reply from Famgizmo
Ordered an aircon 3 weeks ago and still have not received it. no customer service to talk to. a total scam!

Reply from Famgizmo
Really quick delivery, easy to build, exactly what it describes on website, it would have been 5 stars if I was given prior notice of delivery but luckily I was in
Ordered my AC on a Saturday. Received tracking email and txt on Wednesday to say that it would be delivered the same day.
Unit is great. Works well and just what I needed. I hoped to get a tracking number earlier but it was delivered within 3 working days, so no real issue.
Ordered 16000btu air con unit late on Sunday afternoon, arrived Tuesday, kept informed of delivery and dispatch throughout, was worried after reading other reviews but clearly not enough happy customers bother to review, thankyou would use company again
The couriers didnt arrive when they said they would, and did not reply to email.
Having tried the a/c for just a few days my conclusion is that it does the job well.
Appears to be well made and the noise level is acceptable. Pity the translation in the handbook makes it a challenge to understand.
Despite this its a good product.
Good communication bought a 16000btu portable air conditioner. Delivered in less than a week easy to set up. Works well in the hot spell we are having. Cheaper than others i priced up, easy to move around from room to room as it has wheels. Kept informed at each stage and had a time slot delivery. Had a good experience with this company and product is worth the money, been using it for a week, would recommend
Fantastic chair, beautiful colour and well made. Service and delivery was fantastic.
Product good for price. Unfortunately took a long time to assemble. Wrong letters on wrong pieces of furniture so was confusing. Luckily finally worked it out. Cushions ok- not the most comfortable. One of the cushions was squashed and the cover had pen marks on back. But on telling the company the situation a new cover arrived plus a financial goodwill gesture- all very quickly. Customer services was excellent. The product arrived quickly and once built the Corner sofa looked very good in my garden space.
Absolute shambles I’ll never buy from this company again

Reply from Famgizmo
Fast reliable service, excellent quality and value for money.
My review is subject to upgrade, if the company takes care of a problem for me. I ordered a heavy duty indoor bike. It arrived, and I assembled it as best I could. There were two pieces missing. I called the number provided and a lady was trying to help me, I guess. She asked a question of me and I couldn't understand her. The third time I apologized and asked her to repeat herself, she either hung up on me or the call was dropped. My review will improve when I get those missing parts. The bike is solid and well-built. I hope I get a chance to use it. So far, I've left a voice mail and sent an email. We'll see.
It is a week since i placed my order and i have still not received my order.

Reply from Famgizmo
I ordered a recumbant bike. Shipped quickly and was easy to put together. Everyone at my house is using it. It's a good buy!!!!
I ordered a dog grooming table. Minutes later Famgizmo confirmed my order and charged my credit card. Shortly after that they emailed me and informed me they could not ship to Hawaii. Nowhere on their website do they state that they only ship to the continental United States. I would have understood if they were charging more to ship. When I didn't cancel my order they cancelled it and notified me that it would take 12 days for my refund to appear.

Reply from Famgizmo
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