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See what reviewers are saying

Rated 5 out of 5 stars

Dear Sir I consider the product Roc Multi action make up remover milk to be of superior quality. The very best cleanser l have ever used, l am so saddened by its unavailability. I and many oth... See more

Rated 1 out of 5 stars

We bought an electronic toothbrush around 4months ago. After less that 4 weeks it stopped working. We were told to send it back to the manufacturers and they would review it to see if it could be m... See more

Company replied

Rated 5 out of 5 stars

Farmaline seemed to be the only place selling spares for my Emmi Dent Ultrasound toothbrush so placed the order. I was impressed at the speed of delivery considering it was being sent from the Nether... See more

Rated 5 out of 5 stars

Im so pleased i found this eucerin spf 25 suncream for ple/sle sufferers. Its fantastic,its given me my summer back! I can actually sit in the sun now and walk around without fear of the unsightly ski... See more

Company details

  1. Health & Medical

Information provided by various external sources

FARMALINE is an online Drugstore. We offer more than 30,000 health products from more than 700 different brands. Order quickly, easily and securely. We are a notified pharmacy so we can offer professional pharmacists advice adapted to your needs. We offer a wide range of UK popular brands such as XLS Medical, La Roche Posay, Accu Chek, Nutricia, A. Vogel.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

558 reviews

5-star
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1-star

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Rated 5 out of 5 stars

So sorry to see you go

So sorry that I can no longer order from the UK. You provided an excellent service that was a huge help to me. Hope you return in the future. I don't mind paying the tax for such good products and service. Best wishes Farmaline
PS I did not vote for this

February 1, 2020
Unprompted review
Rated 1 out of 5 stars

Order number 1911270090

I am a regular customer.
Recently Uk website keeps redirecting to farmaline.be in Belgium.
Can’t order anything, no English language available and UK not on shipping list.
Terrible. Please fix it ASAP

December 25, 2019
Unprompted review
Farmaline logo

Reply from Farmaline

Dear Customer

On September 26th we have send an e-mail to our British Customers informing that the Brexit deadline was getting close and since there was no deal yet and many questions remained unanswered, many aspects that are key to our service remained unsettled at that time.
We therefor announced by that e-mail our company decision, to expect that our UK webshop would be discontinued.

On behalf of Farmaline, once again we'd like to express our gratitude for the trust you have put in our company during the years.

Best regards,

Giovanni Sciortino
Customer Service
Manager.

Rated 4 out of 5 stars

Good stockist!

Stock products that are very hard to find elsewhere at competitive prices. I gave 4 stars as I think the standard £8 delivery/pick up charge is expensive.

December 23, 2019
Unprompted review
Rated 2 out of 5 stars

Misleading

Product info isnt clear and postage is ridiculous, paid over £50 pounds for a£20 product that took 4days to arrive.

December 5, 2019
Unprompted review
Rated 1 out of 5 stars

Would not use this company again and I would not recommend to a friend

Ordered a wrong product by mistake, sent it back in June, still waiting for refund. Contacted customer service several times with no satisfactory response. Made a formal complaint, still no reply. Will contact Trading Standards not for money necessarily but for attitude towards customers.

September 26, 2019
Unprompted review
Farmaline logo

Reply from Farmaline

Dear Mrs. Rancea,

Thank you for taking the time to share your thoughts.

We understand this issue is unpleasant, both for you and us. We aim to offer swift service, and in case of a return we will follow up on the parcel, if possible, until it arrives at our warehouse.
The issue hiere is that we did not receive a tracking code nor did we receive the parcel in our warehouse.

In order for us to be able to liaise with the carrier you assigned for the return, the track&trace is mandatory.
As mentioned on our website, the costs and responsibility of the return are on your accountability.

Whenever you can provide us with the track&trace code, we wil do our utmost best to offer you a final solution.

Healthy regards,

Vinnie J.

Farmaline Customer Service

Rated 5 out of 5 stars

Eucerin ple/sle sensitive suncream spf25

Im so pleased i found this eucerin spf 25 suncream for ple/sle sufferers. Its fantastic,its given me my summer back! I can actually sit in the sun now and walk around without fear of the unsightly skin rash which would appear without fail whenever the sun was out,EVEN with spf50! Now using Eucerin,i even get a nice Tan! Amazing! Would definitely recommend to anyone that suffers in silence in the sun. Farmaline is the only stockist in the uk that supplies this particular Eucerin product. Well done farmaline! Postage could be cheaper,but still worth it for fun in the sun!

August 21, 2019
Unprompted review

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