Very professional and well organized. Needed my flat's ventilation system maintained as it was not working. Booking with Denise the service coordinator was very good, all my questions were answered. T... See more
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Wendy, Emma and Ali were fantastic! Having a long term issue, Wendy took it upon herself to personally ensure this gets resolved. From the very beginning Wendy was an absolute pleasure to deal with!... See more
Company replied
Have just had Farmwood come in to repair the air ventilation unit in my flat. Their team has been helpful and friendly, from my first point of contact, Leigh who coordinated the visit and kept me upd... See more
Hannah was excellent in helping us find a date and specifying the job. We thought we needed a new motor when Shane came he identified a faulty PCB, we rescheduled and Shane came again with Charlie a... See more
Company replied
Company details
Information provided by various external sources
Based in Kent and trading for over 16 years as a Limited company. Farmwood offer a wealth of knowledge and experience in all aspects of M&E, specialise in Ventilation systems and have a passion for Air Quality and smart tech. Service providers for UK ventilation manufacturers with excellent customer service and client retainment. We invest in the future of the company employing Apprentice Technicians and Engineers along with training and development of our existing engineering team and management. Customer service is paramount as we don't market or advertise as a company, (other than our website) and have build up a fantastic client base who return year on year. We hold all relevant Insurances and accreditation including Safe Contractor, Chas, Construction Line, ISO 18001 - 9001 In addition to being Competent persons for NICEIC, FGas and Gas Safe
Contact info
Unit A4 St Georges Business Park, ME10 3TB, Sittingbourne, United Kingdom
- 01795857840
- info@farmwood.co.uk
- farmwood.co.uk
4.8
Excellent
61 reviews
No recent history of asking for reviews
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Costly, protracted and unreliable
Farmwood mechanical have taken many months to fail to install a functioning humidistat for my Nuaire system. So protracted, costly, and unimpressive that I’ve had to walk away with the problem unresolved.
UPDATE: We’ve now had an independent electrician round and he was able to fix the problem at source within only a few minutes for £100 + humidistat. All the work the Farmwood engineer carried out, and proposed to carry out in future, was unnecessary. Total cost with Farmwood, had we paid it, would have been approx £1500.
October 1, 2018
Unprompted review
Reply from Farmwood M & E Services Ltd
Hi Andrew,
Its really disappointing to read your review as this was a bespoke modification outside of the MVHR manufacturers standard build and required information and materials to be supplied by others.
This information was regretfully incorrect - hence our free return visit's with free of charge parts to rectify the MVHR unit that is out of warranty
We cant always get it right first time and do at times rely on manufacturers information on bespoke modifications
I apologise for the inconvenience and hope you reconsider the last quotation as this is the cost for the solution you requested from us.
Regards Nathan Wood
Lastly for anyone reading this 1 start review - our prices and T&C's are supplied to all clients along with our Service Request Form SRF.
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