FashionMe Reviews 315

I purchased 3 dresses for my wife, was suppose to be a birthday gift. Received the tracking information but nothing in system when checked. Long wait in receiving package. In my case, never got package. After a month, missed birthday still no resolve. This company refuses to refund me and insist its my postal service fault when item are stolen. In my case the package was not insured! by them. Tried to get them to see if they ship, they need to ship insured or give customers the option to insure since they DO NOT REFUND on stolen or lost goods. This company dishonest!

Worst experience ever! Never even try!
they divide my order in I dint know how many times. I am trying to get information about the whole situation but they dont give it clear. Of course i order it the 2nd of december and paid express of course only receive shipment tracking number TODAY!
I asked for explanation and nothing. I work in customer service and this is the worst experience ever. Do not use it.

My order of 4 items has no news my money gone. One month already. What a smart thief

Ordered 2 dresses on 11th Dec paying £25 for 3-7 days delivery as needed them for Xmas parties, had nothing! Money has been taken from my bank but no dresses! I emailed around 21st and got no reply! Terrible, wouldn’t touch these again🤬🤬🤬

And this is the reply I got below & still heard nothing!!!!!!!!!!!!

Terrible products. The only reason I’m giving 1 star is because zero is not an option. Dresses are misshapen and made from materials suitable for cheap curtains. Save your money, go to Zulily instead.

I needed to shop for my gf and I loved the clothes I got from Fashionme! They have got some exciting products and my gf loved them too! I think I will have to purchase some more from them now! Exceeded my expectations. the prices are quite reasonable but they took like 10 days to deliver so I would give 4 stars but overall I had a pleasant experience and I'll definitely order again.

I placed my order on Dec 11th and no updates since then. My order id is D2056490. I sent customer service 3 times with no reply.i duno if I 'll ever receive my order.

I love ordering clothes from Fashionme. They have such great quality clothes and they last for a long time. The only downside is everything seems to be so much more expensive!

I received my order pretty quick. My problem is with the returns. I need to return 3 dresses. I kept contacting the company over 3 times, I haven't got any, ANY respond. I contacted over email and also I left 2 messages in their website. The quality of the clothes is regular. I prefer YOINS: better quality, great customer service

Its a long time i m waiting for my clothes. No news. No tracking. U look scam. My order number >>NO..D205058611-27-2018

My Fable shirt arrived today. I immediately fell in love with the gorgeous fabric, but STILL thought I would be disappointed with the way it fit me. But when I put it on, I couldn't believe it -- it draped so beautifully across my chest and stomach, but fit perfectly in the arms and across the shoulders -- it made me look so elegant!! I'll definitely be coming back for more. Thank you, The Fable!!!

Amazing company i really happy to buy cloth from their company. Because their delivery time is so fast and the clothe quality is to good. I really love this company. Higly recommended for this company.

I did not receive any email confirmation after the payment. I've been waiting for the customer service response for my question about tracking package. Its strange their is no phone number for customer service. I have photo shoot end of this month and expecting the delivery of package before Christmas.

I have written several emails about my order since November 6 and until today I haven't get any respond neither email or any item of my order:(. I bought those as Christmas gifts and now I stay here without any presents to my sisters:(:(:(...

If you can't delivery in time or CAN'T delivery, Please send my money back! Thank you!

The Dissatisfied customer

Really disappointed. Gives online fashion retailers a bad name. I ordered at the beginning of November and took a whole month to arrive. When I finally received my package, the dresses were completely different from the images on their website- the sizes, colour and material. I have emailed Fashionme loads to get their returns address and all I was getting as a response was 'why do you want to return' to which I responded a few times. Then they offered me a £30 voucher to spend on the site - I spent £108 on my order which I didn't like at all, so I don't want to order any other items. Then I logged a complaint with PayPal and they finally emailed me the returns address but offered me £50 back so I don't need to return the items, which was overruled by PayPal who confirmed Fashionme need to give me a full refund for my order. I have returned the items on 6th December and sent them my tracking number and now they are trying to convince me to cancel my PayPal claim before they refund me. Fashionme, I will cancel my claim after you refund me, not before! And if you don't refund me quickly I will make sure everyone knows that you are scamming decent honest customers!

Stay away from this scam!
I placed an order end of September and by now, mid December, half of it still hasn’t arrived. Reaching out to customer service, they take no responsibility and tell me I’m the one who need to check where it is. In addition, they declare 10$ to customers which will lead a majority of parcels to be stuck at customs and you will be asked to pay an additional fee.
The products themselves have nothing to do with the pictures on the website. It’s very low quality, both in the fabrics and sewing.
It’s a total scam and you will waste money on it. So stay away if you don’t want to throw money out the window...

I placed a $300 online. Took a month to get the items. When I opened them, I found the worst quality ever. Clothes looked like kids made them in a garage in the backyard. Fabric was horrible. Many of the items didn’t even have a label. Now I’m trying to return them. I’ve yemailed them several times asking for an address to send the items. No response. I’ve probably lost my $300.

DO NOT ORDER ANYTHING FROM THEM. TOTAL CRAP. And horrible customer service.

I have paid my order D2054755 06th December 2018. I've asked many times via email about my order cargo situation. no one answer to my email. Please send teh current informatşon to my email address.

I gave it 1 star and that's because i received the top. It was bad quality and it didn't fit. I asked for a refund and they told me it was too expensive for me to ship back and that they will give me a refund of $7. It was 6mths ago and no refund! Everytime i enquired they said that the accounts dept is slow! I wonder why? Dont buy from them. The quality is crap and if it doesn't fit your stuck with the garment! Forget a refund!

I've been using this site to purchase gifts for my friends and family. I like the site because it has various options from clothing to jewelery.Also, my experience with fashionme.com has been a pleasant one. Their quality matches the price and the material was something I expected too.Not to mention, my friends have been very satisfied about the product and asked me where I purchased them. So, I told them I got it from fashionme.com. It's one of my favorite marketplace so far.Oh, and you should never miss the discount! it's very tempting for a shopaholic like myself.