I bought Polly Chestnut Brown bag in FatFaceStore,Bluewater(19/9/2026)The bag is H24 x W30 x D9 cms at bottom gradually narrowing to 4cm at top. It is deceptively roomy & good quality leather. Thank... See more
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Location
Switch locationUnit U028B Upper Rose Gallery, East Mall, DA9 9SP Bluewater, Kent, GB
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See what reviewers are saying
I was unable to buy the Baseball Cap on line so I called into your Bluewater store and was served by Brogan. I explained my difficulty and she ordered the item for delivery back to the Bluewater sto... See more
Company replied
Bought many times from fat face, love their products which are distinctive and fun. Had to return a couple of items due to sizing and this was easy and quick with refund processed with no hassle. A go... See more
Company replied
Very disappointed as my initial order was completely ignored. Was suppose to receive email confirmation when to pick up. When queried was told order lost. Customer service reordered but it meant 1 i... See more
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Company details
Written by the company
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Contact info
Unit U028B Upper Rose Gallery, East Mall, DA9 9SP, Bluewater, Kent, United Kingdom
- 01322 423454
4.8
Excellent
179 reviews
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Polly Chestnut Brown bag
I bought Polly Chestnut Brown bag in FatFaceStore,Bluewater(19/9/2026)The bag is H24 x W30 x D9 cms at bottom gradually narrowing to 4cm at top.
It is deceptively roomy & good quality leather. Thank you Chichi for being so patient & helpful whilst I made my choice of a bag.
September 19, 2026
Unprompted review
Reply from FatFace - BLUEWATER 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Reply from FatFace - BLUEWATER 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Hattie sleeveless cardigan.
I ordered the Hattie sleeveless cardigan in both colours. Which look great on. Sizing is perfect.
Next day delivery at the time stated.
September 17, 2026
Reply from FatFace - BLUEWATER 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
As always great value and great…
As always great value and great quality. The service was quick and professional
September 7, 2026
Reply from FatFace - BLUEWATER 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
I was unable to buy the Baseball Cap on…
I was unable to buy the Baseball Cap on line so I called into your Bluewater store and was served by Brogan. I explained my difficulty and she ordered the item for delivery back to the Bluewater store, for which I was very grateful.
I find all your staff in that store are friendly and helpful.
August 26, 2026
Reply from FatFace - BLUEWATER 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Nice shop to visit
Well laid out shop. Easy to find and look at clothes. Helpful staff. Always polite and pleasant. It goes a long way! Clean and accessible changing rooms. I never feel pressured into buying anything.
August 21, 2026
Reply from FatFace - BLUEWATER 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Delivery was on time
Delivery was on time , really pleased with the product I ordered, very happy overall
August 23, 2026
Reply from FatFace - BLUEWATER 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great products
Great products . The shops are a nice place to be and the products are good quality. Next day delivery is good too ....
August 23, 2026
Reply from FatFace - BLUEWATER 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Fun and stylish clothes
Bought many times from fat face, love their products which are distinctive and fun. Had to return a couple of items due to sizing and this was easy and quick with refund processed with no hassle. A good company that deserves continuous success.
August 16, 2026
Reply from FatFace - BLUEWATER 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Approachable friendly staff
July 24, 2026
Reply from FatFace - BLUEWATER 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Reply from FatFace - BLUEWATER 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Very helpful and friendly staff
July 17, 2026
Reply from FatFace - BLUEWATER 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Efficient ordering on line great service instore.
Ordering easy and fast delivery then easy returns in store.
Buying instore staff pleasant and helpful. Great stock and options in store.
July 14, 2026
Reply from FatFace - BLUEWATER 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Always looking in the sale and found…
Always looking in the sale and found what I wanted in the sale
I ordered it Sunday and it came Monday.
Haven’t worn it yet but looks good quality
July 5, 2026
Reply from FatFace - BLUEWATER 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Excellent quality and a perfect fit
Excellent quality and a perfect fit. I am very pleased with them.
July 4, 2026
Reply from FatFace - BLUEWATER 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Beautiful dress but sadly came with a…
Beautiful dress but sadly came with a fault. One of the buttons was pulled and pulled along part of the material. I didn’t try it on but looked true to size.
June 14, 2026
Reply from FatFace - BLUEWATER 2
Thank you for taking the time to leave your review. We are sorry to hear that your item arrived in a poor condition. We trust you have contacted us already, but if not, please do email fatfacereviews@mail.fatface.com and a member of our friendly team will be able to help. Thank you. LE
Reply from FatFace - BLUEWATER 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Reply from FatFace - BLUEWATER 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Very helpful staff
Very helpful staff, didn't hassle when browsing or when trying garments on. Nice shop to go into when looking for this seasons clothes. Ordered a t-shirt, delivered the next day, excellent service
June 6, 2026
Reply from FatFace - BLUEWATER 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Reply from FatFace - BLUEWATER 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
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