Staff in Canterbury always friendly and helpful,also there is alot more male assistants working in there now,and they are just as helpful to
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The assistance at Canterbury was very kind .. Quick to give me my online order, service was very pleasant Thank you
Company replied
Very colourful & good quality clothes , But staff in shop @ Canterbury's are very unprofessional & laugh at you ( boy & lady ) when had been to collect order - as had asked for shop address …, fel... See more
Company replied
Popped into Fatface Canterbury to buy some summer clothes for travelling. The sales lady (Dot I think) was extremely helpful. She made lots of suggestions and helped me to make up several outfits for... See more
Company replied
Company details
Written by the company
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Contact info
5 The Parade, CT1 2JL, Canterbury, Kent, United Kingdom
- 01227 455378
4.9
Excellent
166 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
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Staff in Canterbury always friendly and…
Staff in Canterbury always friendly and helpful,also there is alot more male assistants working in there now,and they are just as helpful to
June 9, 2026
Reply from FatFace - CANTERBURY 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
The assistance at Canterbury was very…
The assistance at Canterbury was very kind ..
Quick to give me my online order, service was very pleasant
Thank you
June 9, 2026
Reply from FatFace - CANTERBURY 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Very friendly and polite staff
June 8, 2026
Reply from FatFace - CANTERBURY 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Saw it and loved it…
Saw it and loved it couldn’t get short size in store so had to order it to be delivered to store
Staff always helpful there
Love it
Great quality
Now need sunshine back
June 4, 2026
Reply from FatFace - CANTERBURY 2
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM
Very helpful and friendly staff
Very helpful and friendly staff. Delighted with my purchase.
May 28, 2026
Reply from FatFace - CANTERBURY 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great sale bargain
Lovely, friendly and helpful staff in the Canterbury shop. Very pleased with my jumper in the sale- great price and as always great quality clothes in Fatface.
May 13, 2026
Reply from FatFace - CANTERBURY 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great service from staff in Canterbury…
Great service from staff in Canterbury shop and products were perfect!
May 10, 2026
Reply from FatFace - CANTERBURY 2
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM
Staff always very helpful in Canterbury…
Staff always very helpful in Canterbury store
April 30, 2026
Reply from FatFace - CANTERBURY 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Reply from FatFace - CANTERBURY 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Always cheerful and helpful.
April 28, 2026
Reply from FatFace - CANTERBURY 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
FATFACE Canterbury
Lovely Shop, Always Greeted with a smile. Sarah, Maria and Jimmy went above and beyond to help me. Ended up coming out with more. I only went to return some dungarees and left with more dungarees and more! Thank you again! One of my favourite shops in canterbury. Staff are credit. See you soon!
March 24, 2026
Unprompted review
Reply from FatFace - CANTERBURY 2
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM
<3 Canterbury FatFace
Best place I’ve seen this store in all my visits. We come to Canterbury every few months! We had to check out FatFace as we always do. Great spring product in, lovely lay out. 2 Boys went above and beyond to help me, (shame I didn’t get there names) Thank you. One of my favourite FatFace stores in the heart of Canterbury. See you in a few months! <3
February 12, 2026
Unprompted review
Reply from FatFace - CANTERBURY 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Good value & attractive clothes
Atrractive clothes , good value & as always excellent service,polite & friendly staff.
January 21, 2026
Reply from FatFace - CANTERBURY 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Lovely store on a bitter day!
Lovely store, Very friendly team went above and beyond, Good quality knitwear! Lovely spring items that caught my eye, thank you to Jamie for the tour and taking the time to show me round and get more items then what I went for :) Highly recommend this brand!
January 9, 2026
Unprompted review
Reply from FatFace - CANTERBURY 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Reply from FatFace - CANTERBURY 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
An inviting store to visit
Store is well laid out and not overstocked with umpteen annoying floor displays. Staff are always attentive and friendly without being overbearing.
I hope it does not succumb to being closed and half-heartedly absorbed into the nearest Next store.
December 29, 2025
Reply from FatFace - CANTERBURY 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Love fat face stuff
January 3, 2026
Reply from FatFace - CANTERBURY 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Reply from FatFace - CANTERBURY 2
Hello! Thank you for leaving your 4* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Easy to order
Easy to order. Fast delivery for collection. The staff in Canterbury shop very polite and helpful. Good experience throughout
December 15, 2025
Reply from FatFace - CANTERBURY 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Good quality on trend clothing and friendly helpful staff.
Good quality on trend clothing and friendly helpful staff. One of my favourite places to find exactly what I'm looking for!
December 10, 2025
Reply from FatFace - CANTERBURY 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
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