Delivery was prompt, received goods promptly. I like the quality of Fatface clothes, especially the cotton jumpers, and so does my Daughter, they wash well. No problems with ordering. Very good Co... See more
Company replied
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Popped into Fatface Canterbury to buy some summer clothes for travelling. The sales lady (Dot I think) was extremely helpful. She made lots of suggestions and helped me to make up several outfits for... See more
Company replied
Very colourful & good quality clothes , But staff in shop @ Canterbury's are very unprofessional & laugh at you ( boy & lady ) when had been to collect order - as had asked for shop address …, fel... See more
Company replied
Store is well laid out and not overstocked with umpteen annoying floor displays. Staff are always attentive and friendly without being overbearing. I hope it does not succumb to being closed and h... See more
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Company details
Written by the company
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Contact info
5 The Parade, CT1 2JL, Canterbury, Kent, United Kingdom
- 01227 455378
4.9
Excellent
170 reviews
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As usual a lovely blouse
As usual a lovely blouse, large fit so I bought a size smaller than usual
March 20, 2024
Reply from FatFace - CANTERBURY 2
Hello
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Reply from FatFace - CANTERBURY 2
Hello Claire
Thank you for taking the time to leave us your review.
It’s great to hear that your order arrived with you so quickly! We do hope that you are happy with your items!
Have a great day!
EP
Reply from FatFace - CANTERBURY 2
Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Comfort
The quality of your clothes stand out with careful colouring and comfortable to wear again and again !
March 21, 2024
Reply from FatFace - CANTERBURY 2
Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
I love fat face ,i
I love fat face ,its a little bit dearer than some shops.
But the clothes are so well made and comfortable that its worth paying a little more ,there sales are great too ive had many good deals .thankyou
March 19, 2024
Reply from FatFace - CANTERBURY 2
Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Go there
Always great experience browsing a fat face shop. Staff always cool and friendly.
March 10, 2024
Unprompted review
Reply from FatFace - CANTERBURY 2
Good morning,
Thank you for taking the time to leave your review.
I am so pleased that you had such a great visit to our Canterbury store and that you found the crew to be so cool and friendly. I will be sure to pass on your lovely comments to the team.
All the best, MM
Amazing service from Ben
Amazing service from Ben, Store Manager. Went above and beyond with helping me locate and purchase the Bethany leather jacket. Even carrying out an exchange for me in Cardiff. I had been looking for a year!
February 18, 2024
Unprompted review
Reply from FatFace - CANTERBURY 2
Hi there,
Thank you for taking the time to leave your 5* review.
We are glad to hear you have had such a lovely experience at one of our stores. We hope you love your purchase, and look forward to welcoming you back soon.
Take care. -GM
It came on time
February 16, 2024
Reply from FatFace - CANTERBURY 2
Hi there,
Thank you for taking the time to leave your 5* review.
We are glad to hear your order arrived on time. We hope you love your purchases!
Take care. -GM
The quality of clothing is very good
The quality of clothing is very good. The delivery very quick and refunds prompt when items returned. Overall very satisfied with all aspects of shopping at FatFace.
February 7, 2024
Reply from FatFace - CANTERBURY 2
Hi there,
Thank you for taking the time to leave your 5* review.
We are so pleased to hear your feedback regarding quality, and delivery. We look forward to welcoming you back soon!
Take care.- GM
Very good service.
Easy to order. Items arrived on time. No problems with returns to shop. Staff friendly and helpful.
February 2, 2024
Reply from FatFace - CANTERBURY 2
Hi there,
Thank you for taking the time to leave your 5* review.
We are delighted to hear you have enjoyed using our service. We look forward to welcoming you back soon!
Take care. -GM
The staff in the Canterbury store are…
The staff in the Canterbury store are fantastic! Always so helpful and friendly
January 25, 2024
Reply from FatFace - CANTERBURY 2
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
As always great service from FatFace…
As always great service from FatFace online. Speedy, efficient delivery of items ordered in the sale and super quality clothing received as usual. Excellent company to deal with both online and instore in Canterbury. Their sales are always great value too.
January 13, 2024
Reply from FatFace - CANTERBURY 2
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
I just love my boots
I just love my boots. Love the colour and very comfortable. And plus I had money off them
January 2, 2024
Reply from FatFace - CANTERBURY 2
Hi Susan,
Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon.
Take care, RL
Love this store
Love Canterbury Store, always a friendly face and, always willing to help
December 27, 2023
Reply from FatFace - CANTERBURY 2
Hello Marion
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Reply from FatFace - CANTERBURY 2
Good afternoon,
Thank you for taking the time to leave your review.
I am so pleased that you found the crew in our Canterbury store to offer great customer service and that you are enjoying the quality of our items. I will be sure to pass on your lovely comments to the team.
Take care, MM
Reply from FatFace - CANTERBURY 2
Hello
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Reply from FatFace - CANTERBURY 2
Good afternoon, Mark.
Thank you for leaving us this review about your instore shopping experience. We look forward to you shopping with us again soon at our Canterbury store.
Take care, JB
Really helpful staff in canterbury…
Really helpful staff in canterbury helped me when I couldn’t find my size in store. She gave me all the options I could take.
December 2, 2023
Reply from FatFace - CANTERBURY 2
Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
It is not a well known product but should be.
The product is so good that I sought out fat face.
I won your product in a raffle but could not find in the local shops. Now I have it online so happy.😎
November 30, 2023
Reply from FatFace - CANTERBURY 2
Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Excellent service
Excellent service in the store in Canterbury, Matthew, his first day! Very helpful, efficient and friendly.
December 2, 2023
Unprompted review
Reply from FatFace - CANTERBURY 2
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
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