Delivery was prompt, received goods promptly. I like the quality of Fatface clothes, especially the cotton jumpers, and so does my Daughter, they wash well. No problems with ordering. Very good Co... See more
Company replied
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Popped into Fatface Canterbury to buy some summer clothes for travelling. The sales lady (Dot I think) was extremely helpful. She made lots of suggestions and helped me to make up several outfits for... See more
Company replied
Store is well laid out and not overstocked with umpteen annoying floor displays. Staff are always attentive and friendly without being overbearing. I hope it does not succumb to being closed and h... See more
Company replied
Very colourful & good quality clothes , But staff in shop @ Canterbury's are very unprofessional & laugh at you ( boy & lady ) when had been to collect order - as had asked for shop address …, fel... See more
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Company details
Written by the company
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Contact info
5 The Parade, CT1 2JL, Canterbury, Kent, United Kingdom
- 01227 455378
4.9
Excellent
168 reviews
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Good quality on trend clothing and friendly helpful staff.
Good quality on trend clothing and friendly helpful staff. One of my favourite places to find exactly what I'm looking for!
December 10, 2025
Reply from FatFace - CANTERBURY 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Good and stylish Shirt
I bought a shirt online to be delivered at store. Arrived without delay and was notified I could pick it up. No problems at all. Good quality clothes and friendly staff at the store. Highly recommend this brand.
December 2, 2025
Reply from FatFace - CANTERBURY 2
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience. Take care, CM
The part in the store worked perfectly…
The part in the store worked perfectly well, and quickly.
The quality of the socks has gone down since the last time I bought socks from Fatface - they're thinner and feel cheaper - but the price has inevitably gone up.
November 4, 2025
Reply from FatFace - CANTERBURY 2
Thank you for taking the time to leave your review. We will ensure that your feedback is passed to all relevant departments. Take care, LE
Easiest of transactions
As usual start to finish no problem website and fast delivery or as we often do pick up at the store lovely happy helpful staff and always gorgeous stuff to buy !
October 23, 2025
Reply from FatFace - CANTERBURY 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Amazing people
Amazing people, great quality clothing and a reasonable price, we love FatFace but particularly this store
October 13, 2025
Unprompted review
Reply from FatFace - CANTERBURY 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
The lady who served us was great
The lady who served us, and the product.
September 1, 2025
Unprompted review
Reply from FatFace - CANTERBURY 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Reply from FatFace - CANTERBURY 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great customer service !
Found the layout of the store very appealing and easy to find. Was in need of a summer dress and found lots of options thanks to Nikiah who took the time to help me with lots of options as well as accessories to suit each look. She was fab! Would definitely come again (hoping Nikiah is working:))
July 13, 2025
Unprompted review
Reply from FatFace - CANTERBURY 2
Hello! Thank you for taking the time to leave your review. I am pleased that you had a positive experience whilst visiting our Canterbury store - this is great to hear and we look forward to welcoming you back soon. Take care, LE
Great service
I received excellent advice and assistance in choosing clothing for my wife. The assistant Dorothy was very helpful and gave me advice on the outfits and various options for me to consider.
Thank you
July 2, 2025
Unprompted review
Reply from FatFace - CANTERBURY 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Really good service very helpful people…
Really good service very helpful people in my local branch in Canterbury
July 2, 2025
Reply from FatFace - CANTERBURY 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
A beautiful store
I very rarely have the time to write a review about a store unfortunately, but felt I needed to take some time out to give feedback about a particular store in Canterbury.
The moment I walked into the store I was impressed with the clothing, colour and fabric choice.
The way it was displayed was lovely and spacious and the staff were happy and extremely polite and helpful.
The fabrics really did stand out and were beautiful and Summery, that I ended up buying a few items and will most definitely return in the future.
Thank you for your help Dorothy.
July 1, 2025
Unprompted review
Reply from FatFace - CANTERBURY 2
Hello! Thank you for taking the time to leave your review. I am pleased that you had a positive experience whilst visiting our Canterbury store - this is great to hear and we look forward to welcoming you back soon. Take care, LE
Efficient service and great to be able…
Efficient service and great to be able to now collect in store.
May 15, 2025
Reply from FatFace - CANTERBURY 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
The assistant
The assistant was quick and very helpful, and I ended up buying another item.
March 20, 2025
Reply from FatFace - CANTERBURY 2
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience, and we look forward to welcoming you back soon. Take care, LE
So pleased with my item.
March 21, 2025
Reply from FatFace - CANTERBURY 2
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience, and we look forward to welcoming you back soon. Take care, LE
Great service friendly staff
March 3, 2025
Reply from FatFace - CANTERBURY 2
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience, and we look forward to welcoming you back soon. Take care, LE
1st class
The clothing I've bought for myself and family is good quality and stylish, l and my granddaughters and daughters particularly love the pj's
February 11, 2025
Reply from FatFace - CANTERBURY 2
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Fantastic service
Popped into Fatface Canterbury to buy some summer clothes for travelling. The sales lady (Dot I think) was extremely helpful. She made lots of suggestions and helped me to make up several outfits for my holiday to Peru. It was just like a personal shopper experience! So nice to walk into a shop where people actually take an interest and are helpful. Thank you!
February 14, 2025
Unprompted review
Reply from FatFace - CANTERBURY 2
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Very speedy service
Very speedy service. Ordered on Day 1 and picked up in store on Day 2. Less than 24 hours from on-line order to collection.
November 7, 2024
Reply from FatFace - CANTERBURY 2
Hello Tony
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Reply from FatFace - CANTERBURY 2
Hello Barbara
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Ordered on line and had the clothes…
Ordered on line and had the clothes delivered to my local store free of charge 4 days later - very efficient.
One item didn't fit so ordered a smaller size to be delivered to the store. When I went to collect this item the staff took the item that didn't fit and dealt with the refund in store. Saved me posting it back , and the staff could not have been more helpful and friendly. Has definitely encouraged me to shop more in FatFace.
August 16, 2024
Reply from FatFace - CANTERBURY 2
Hi there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
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