I ordered Margot boots on line & collected & returned them to Colchester Fatface store - the boots were nice & good quality but just not for me. Colchester Fatface is a pleasure to visit. The staff... See more
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This was my first online order from FatFace. I was impressed with how easy and efficient the transaction went from start to finish. Communication was excellent and collected my parcel from the store w... See more
Company replied
Fatface is a very good quality clothing outlet where their items are very well made and long lasting as they can be worn over and over again and never shrink of go out of shape when washed. Their clo... See more
Company replied
Always get really good service in this store. The people who work there are cheery but not intrusive and always ready to help. Clothes are good quality l, fit really well and last. I have a couple of... See more
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Company details
Written by the company
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Contact info
2/3 Trinity Street, CO1 1JN, Colchester, Essex, United Kingdom
- 01206 761472
4.8
Excellent
127 reviews
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Great staff -clothes lovely and very…
Great staff -clothes lovely and very good quality as always
May 16, 2026
Reply from FatFace - COLCHESTER
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
My first FatFace order
This was my first online order from FatFace. I was impressed with how easy and efficient the transaction went from start to finish. Communication was excellent and collected my parcel from the store within two days.
April 29, 2026
Reply from FatFace - COLCHESTER
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM
really good service
Always get really good service in this store. The people who work there are cheery but not intrusive and always ready to help.
Clothes are good quality l, fit really well and last. I have a couple of shirts 10 + years old, which may be a little sad..
May 4, 2026
Reply from FatFace - COLCHESTER
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM
Great style as always
Great style as always, even better when my choice of item was in the sale.
May 6, 2026
Reply from FatFace - COLCHESTER
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Reply from FatFace - COLCHESTER
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Friendly and helpful staff
Friendly and helpful staff , really lovely shop , good quality clothes
April 26, 2026
Reply from FatFace - COLCHESTER
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Reply from FatFace - COLCHESTER
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Reply from FatFace - COLCHESTER
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Reply from FatFace - COLCHESTER
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Very helpful and friendly staff
Great experience- picked up a few items in their great sale
April 15, 2026
Reply from FatFace - COLCHESTER
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Colchester Fatface & Margot booots
I ordered Margot boots on line & collected & returned them to Colchester Fatface store - the boots were nice & good quality but just not for me.
Colchester Fatface is a pleasure to visit. The staff are friendly & helpful & really make the effort to make you feel welcome in the store.
I always enjoy the shopping experience in Colchester Fatface.
March 28, 2026
Reply from FatFace - COLCHESTER
Thank you for taking the time to leave your review. We will ensure that your feedback is passed to all relevant departments. Take care, LE
Really helpful assistant in Fat Face…
Really helpful assistant in Fat Face Colchester. Helpful with advice and returns.
February 27, 2026
Reply from FatFace - COLCHESTER
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Top Notch Service
All I can say about the customer service at FatFace in Colchester .. is that it's top drawer. I had bought an expensive coat over a year ago and suddenly the zip wouldn't work. I was worried that I wouldn't get any help as I no longer had my receipt - who would after a year. However, I can't praise Laura highly enough .. she and the other staff went above and beyond to help me. Suffice to say .. the zip has been replaced and I've been wearing my coat again .. good job because it's been bloody cold lately!!
So, a big THANK YOU to the Colchester branch .. you were brilliant!
February 13, 2026
Unprompted review
Reply from FatFace - COLCHESTER
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
I love the clothes
I love the clothes, the people in the shop are always so friendly and helpful. Just wish there was some kind of vip benefit!!
January 31, 2026
Reply from FatFace - COLCHESTER
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Good refund experience.
Good refund experience with an unwanted Christmas present and quick and efficient service picking up online orders. Thank you
January 17, 2026
Reply from FatFace - COLCHESTER
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Reply from FatFace - COLCHESTER
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Friendly staff
Staff are always friendly and ready to help. Nothing is ever a problem
I will shop there again and again !
January 17, 2026
Reply from FatFace - COLCHESTER
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
I was able to collect from a local…
I was able to collect from a local store,saving me travelling into town
January 7, 2026
Reply from FatFace - COLCHESTER
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Staff very nice and polite and very…
Staff very nice and polite and very friendly as well.
January 3, 2026
Reply from FatFace - COLCHESTER
Good morning, thank you for taking the time to leave your 5* review. It is great to hear of your positive experience whilst shopping with us recently. Have a great day, take care! CM
Great!
Not sure what I’m being asked to review, whether online or in store.
But to say the team at the Colchester store are friendly, helpful and a pleasure to interact with.
Products always of a quality commensurate with the price.
May 19, 2025
Reply from FatFace - COLCHESTER
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
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